James Harvey-Fiander Email & Phone Number

Zetland, NSW, AU

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

The most successful of The Fox Hole's COVID-pivots is a gin subscription which has been spun off as a separate brand "Box Bar". Box Bar provides members with a monthly delivery of gin throughout the year and provides seasonal products that complement this offering such as the Twelve Gins of Christmas.

Australia

The Fox Hole is a small bar focused on gin and whisky in Sydney CBD. At the beginning of COVID, a significant pivot in their business was required with lockdowns directly affecting the main revenue stream. A long term restructure was also required to stabilise the business and position it for future growth.I led The Fox Hole team moving location from the.

Sydney, Australia

Betterway Real Estate is an Australian-owned residential real estate business.This was a 12-month go-to-market role in which I developed the launch marketing strategy across four regions, analysed and designed the desired customer experience (CX), implemented technology solutions and systems across the customer journey, managed a centralised Customer.

Sydney, Australia

Based in Sydney, I lead the global marketing function and the Australian-based Customer Success team.What is LiteracyPlanet?LiteracyPlanet is an innovative leader in education technology, with a team of people who are all passionate about child literacy, and a culture that values equality and diversity.We develop a program which is aligned to school.

Parramatta, NSW

• Leading the marketing team at CBHS, my team and I are responsible for the generation of demand to achieve membership growth exceeding system growth, three-fold and to maintain member satisfaction to increase retention..
• Establishing and managing the CBHS digital strategy;
• Building a framework and coordinating automated marketing and sales tactics;
• Increasing awareness and perception of CBHS' brand in both traditional and digital channels;
• … Show more Leading the marketing team at CBHS, my team and I are responsible for the generation of demand to achieve membership growth exceeding system growth, three-fold and to maintain member satisfaction to.
• Generating leads to support annual growth targets;

St Leonards

• Reporting to the CEO, I was responsible for delivery of the marketing and communications program for over 75 major Australian brands to generate B2B demand from over 18,000 member businesses and B2B2C demand from their.
• Testing and developing emerging marketing channels;
• Creation of whole-of-business digital strategy;
• Driving innovation across all business units;
• Improvement of brand perception and reputatio; and
• Product development across the organisation.Major achievements in this role were the creation of a comms plan for the transition of $50 million per annum managed ICT services contract, creating and embedding the.

• I led the online and digital marketing functions for Servcorp across 21 countries and was the indirect reporting line for 15 marketing and non-marketing resources globally implementing marketing and communications.
• Grew the online lead generation for technology services including internet connectivity, managed IT services and data hosting;
• Rolled out email marketing software to all sites… Show more I led the online and digital marketing functions for Servcorp across 21 countries and was the indirect reporting line for 15 marketing and non-marketing.
• Rolled out email marketing software to all sites internationally;
• Created the company’s first presence on Twitter and Facebook;
• Overhauled the internal online communication policies;

• Assisting the brand manager to develop and grow the Private Cellar brand and to launch an online strategy for the Cellarmasters and Private Cellar brands.Major Achievements
• Forged new relationships with external companies in tourism, beverage, hospitality and direct marketing sectors to build a Member Benefits Scheme;
• Produced a segment research survey and associated competition; and
• Compiled and presented a four-year historical brand analysis over three… Show more Assisting the brand manager to develop and grow the Private Cellar brand and to launch an online strategy for the Cellarmasters and.
• Compiled and presented a four-year historical brand analysis over three brands.Responsibilities
• Coordinate events in conjunction with Event Managers;

Sydney, Australia

Assisting the Director of Marketing to roll out new marketing and advertising strategies promoting the Mathemagic computer tutor across events, radio, television and print programs.

Blacktown, NSW, Australia

Administer the information, technology and communication applications for a small business contracted to print NSW driver licenses. Designed and implemented the company website.

Sydney, Australia

I was employed by Pizza Hut, initially part-time while I was at school and then later in a full-time position, Shift Supervisor in August 2001 and Assistant Manager in August 2002.

Master Of Business Administration - Mba, Business Administration, Management And Operations

Higher School Certificate

Activities and Societies: Senior Vocal Ensemble, Sydney Olympic Games Core Choir, Debate Team, Chess Club.

Bachelor Of Business, Marketing, Distinction Avg