James Kevin Higgins (Cissp) Email & Phone Number

Bedford, Tx, Us

Lead a department consisting of myself, several additional engineers and help desk techs to perform all IT business related aspects at Daystar Television. We design, implement, troubleshot, configure, and manage:Disk Storage - Over 2.3PB contained in:FS7610 Dell NAS controller & Two PS6510 Dell Equallogic Arrays (180TB)PS6110 Equallogic Array (18TB - SSD & SAS mix) - vmWare StoragePS6510E Equallogic Array (36TB of SATA disks) - vmWare StorageDell PowerEdge VRTX - 3.63TBEMC/Isilon X400 (9 nodes) - 1.14 PBEMC/Isilon IQ 36000x (10 nodes) & IQ Accelerator-x (2 nodes) - 324 TBEMC/Isilon IQ 72NL (9 nodes) - 584 TBEMC/Isilon IQ 3000x (9 nodes) - 26.9 TBWindows:Exchange 2010 (2 DB & 2 CAS [with DAG])SharePoint 2010 (1 SQL/2 IIS)Multiple Server 2008 terminal serversMultiple SQL 2005 & 2008 ServersWindows Domain / Windows ApplicationsActive Directory, DHCP, DNS, DFS, WDS, WSUSGroup Policy, Team Foundation ServerApplications:Dell SAN HQ server Vipre AntivirusBusiness Intelligence PlatformGreat PlainsDonor ABRATimeStarVertigoFusion Pledge Form (one of many custom applications created by the Daystar developers)Juniper Network Infrastructure (10GB switch infrastructure):SRX220 and SRX650 Firewalls (62 Firewalls)EX3200, EX4200, EX4500, EX4550 (36 switches)Dell Blade (PowerEdge M1000e):PowerEdge M610/M620 (ten)PowerConnect M8024 (four; 32 total 10GbE ports)Dell PowerEdge VRTX:Three Dell PowerEdge M620Force10 - S5000 Switch (forty eight 10GbE and eight 40GbE interfaces)SSD disks - 3.63TBBackupSpectra Logic T950 Tape Library (internally holds 2.3PB uncompressed data on tape)Spectra Logic T50e Tape Library (internally holds 115TB uncompressed data on tape)Approximately 80 MACs and 500 Windows-based workstationsvmWare 4.1 Enterprise & 5.5 Enterprise

Bedford, Tx, Us

Estes Unit located in Venus, Texas. (Estes #7, Dec 26-29, 2013)Hughes Unit located in Gatesville, Texas. (Hughes #34, Apr 2-6, 2014)Carol Vance Unit located in Richmond, Texas. (Carol Vance #53, Jun 13-15, 2014)Estes Unit located in Venus, Texas. (Estes #8, Aug 21-24, 2014)Hughes Unit located in Gatesville, Texas. (Hughes #35, Sep 25-28, 2014)Polunsky Unit located in Livingston, Texas. (Polunsky #33, Oct 9-12, 2014)Estes Unit located in Venus, Texas. (Estes #9, Dec 18-21, 2014)Hughes Unit located in Gatesville, Texas. (Hughes #36, Mar 26-29, 2015)Estes Unit located in Venus, Texas. (Estes #10, Jul 8-12, 2015)Estes Unit located in Venus, Texas. (Estes #11, Dec 17-20, 2015)Estes Unit located in Venus, Texas. (Estes #12, Jul 7-10, 2016)Estes Unit located in Venus, Texas. (Estes #13, Dec 15-18, 2016)Hughes Unit located in Gatesville, Texas. (Hughes #40, March 2-5, 2017)Beto Unit located in Tennessee Colony, Texas. (Beto #57, Nov 9–12, 2017)Beto Unit located in Tennessee Colony, Texas. (Beto #57, Nov 9-12, 2017)Estes Unit located in Venus, Texas. (Estes #15, Dec 14 – 17, 2017)Estes Unit located in Venus, Texas. (Estes #17, Jan 3-6, 2019)Upcoming:Estes Unit located in Venus, Texas. (Estes #18, Jul 18-21, 2019)

As first full-time IT employee, I performed an in-depth evaluation of all servers, workstations, firewalls, and switches with a specific consideration toward hardening existing configurations and improving network security. Researched and approved all IT related expenses. I maintained all aspects of all network servers and all workstation functionality. I created documentation of server file permissions and created standard, departmental crossing security groups allowing file access to corporate data. I upgraded entire Symantec product line to include AntiVirus Corporate Edition v10, Symantec System Center version 10, and mail security for exchange. I also evaluated, purchased, and installed advanced spam filtering options. I planned and successfully accomplished a complete corporate infrastructure move of all organizational, electronic equipment to a new campus.

Us

Performed turnkey upgraded of Windows Small Business Server (SBS) 4.5 to Windows 2003. Upgrade included individually researching, planning, designing, installing, and configuring a new Active Directory domain spanning multiple sites with Exchange 2003 (and OWA); group policy; a new TCP/IP scheme; DNS; DHCP; WINS; PPTP VPN; and multiple IIS ftp sites. Implemented Microsoft Software Updates Service (SUS), and Microsoft Baseline Security Analyzer (MBSA). Maintained Microsoft SourceSafe and upgraded SourceOffSite. Monitored and troubleshoot multiple SQL 7.0 and SQL 2000 databases. Installed BlackBerry Enterprise Server v3.6 and configured Exchange 2003 integration. Planned and implemented Symantec AntiVirus 8.1, Veritas Backup Exec 9.1, a complete new backup strategy. Supported and maintained all organizational operating systems and organizational productivity software. Provided needed support to all end users located in corporate office, remote offices, and to traveling sales personnel.

Houston, Texas, Us

Generated American Airlines, Sabre Holdings, and EDS project requirements into hardware and software infrastructure specifications. Prepared, designed, and implemented the infrastructure plans on multiple projects simultaneously. Created support documentation of system design, OS configuration, and customized applications for 1st and 2nd level support technicians. Coordinated server moves and system integration into multiple datacenters. Ensured systems met SLA requirements. Created, implemented, and updated security requirements for web page applications, and application, web, and database servers. Created and tested disaster preparedness and recovery plans. Performed 2nd and 3rd level support for over 1000 critical servers running multiple OS in a 24x7 data center. Installed and configured backup clients, intrusion detection, and security management software. Troubleshoot and repair NT 4.0, NT2000 Server, IIS, SQL Server, MTS, MSMQ, TCP/IP, DNS, DHCP, and Outlook and office suite.

Project Engineer: I performed project management activities. Communicated with customer to determine their specific needs and to keep their expectations realistic. Assessed project issues and developed resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Coordinated and interfaced with engineers, software architects and other technical staff to plan development schedules. Associate Systems Engineer: Analyzed and corrected software and hardware failures on NT servers, desktop computers, and laptops. Analyzed, identified, and resolved software errors in Exchange Server, SQL Server, Internet Information Server (IIS), and on all desktop software. Updated current virus program and definition files on all systems using McAfee Management Edition software. Performed NT account maintenance, and preserved corporate file and print services. Researched and identified software to perform specific functions.

Randolph Afb, Tx, Us

Network AdministratorManaged ten employees to administer nine servers and over 650 nodes located in 39 buildings in a six square mile area. Performed exchange administration in a multi-server configuration. Trained new personnel to install and troubleshoot multiple OS versions. Created a computer basics training class so users would be more productive with their systems. Eliminated classified information off the network and cleaned workstations of unauthorized classified data. As Security, Awareness, Training, and Education (SATE) manager, performed security checks and quarterly training to ensure enhanced security awareness of computer (COMPUSEC), phone (COMSEC), and STU-III usage. Ensured work areas were prepared for compliance inspections.Air Launched Missile System TechnicianPerformed munitions maintenance and inspections. Transported munitions as necessary. Participated in multiple NORI inspections. Maintained Personnel Reliability Program (PRP) certification for 10 years.

Ms Information Assurance, Computer And Information Security

Ms Management, Management And Computer Information Systems

Ms In Space Studies, Scientific, Technical, Political, And Legal Impacts Of Humankind'S Entry Into Space

Bba, Business And Computer Information Systems