James Hordern Email & Phone Number

★ Administered the OneStream XF platform, managing user accounts, developing dashboards, maintaining metadata, and continually improving forecasting processes★ Collaborated with Financial Reporting to develop and enhance financial statements as requested by leadership★ Provided end-user support for OneStream applications, addressing user inquiries, troubleshooting issues, and conducting live training sessions on advanced OneStream functionality★ Assisted in evaluating and implementing system enhancements and upgrades to enhance performance and functionality, including system upgrades and marketplace solutions★ Designed, implemented, and maintained a workflow using Microsoft SharePoint and Power Automate to manage changes to the JD Edwards Chart of Accounts.★ Developed, optimized, and maintained both new and existing business rules in OneStream, ensuring alignment with evolving business needs and standards

★ Kept accurate valuation of inventory via proper application of standards and management of the related manufacturing account process★ Managed the month-end financial closing process in addition to preparing and reviewing financials with analysis of variances★ Communicated and collaborated effectively with all levels of plant and administrative associates to improve efficiency and accuracy of both accounting and manufacturing processes

★ Ensured compliance with established internal control procedures by examining records, reports, operatingpractices, and documentation★ Conducted comprehensive financial audits including 401(k) plans and nonprofit entities★ Performed analytical procedures/analyses to detect unusual financial statement relationships★ Maintained open communication with clients to coordinate audit in a timely and effective manner

Dallas/Fort Worth Area

★ Facilitated month-end close activities, journal entry processing, and account reconciliation.★ Executed cost accounting activities such as material costing, WIP transfer costing, and BOM management.★ Assisted in quarterly revaluation activities such as updating raw material costs and product yields. ★ Investigated performance of orders to analyze variance to job cost standards.★ Designed a tracker in Excel to assist personnel in converting and tracing savings from development projects.★ Constructed a standardized internship program to optimize training and development of future prospects.

1251 State St, Richardson, Tx 75082

★Spearheaded the delivery of State Farm insurance products via an inbound Customer Care Center★ Adhered to standard operating procedures and in accordance with stated guidelines★ Disseminated pertinent information to customers in relation to the complexities of insurance coverage. ★Accounted for the calculation of weekly metrics in collaboration with Supervisor and exceed sales goals.

★ Provided assistance to customers with regard purchasing and knowledge base of products and services.★ Recognized for performance by promotion to Student Manager with the additional responsibilities of coaching other Chat Agents and taking over difficult calls.★ Achieved outstanding metrics on a regular basis meeting and exceeding stated targets.