James Howard Email & Phone Number

Austin, Tx, Us

Austin, Texas, Us

Head of technology and marketing teams, tasked with expanding automation and use of technology across the business at a hybrid eCommerce marketplace and ticket broker/inventory owner. Member of the management team reporting to the President. Leader of weekly all company stand up meetings.Led the transition from on-site hosting of custom CMS, catalog and platform APIs to AWS. Led the project to retire the in-house marketplace platform and integrate third-party service platforms in 2 months, allowing the company to pivot to a more efficient model. Reduced and optimized overhead and internal systems to cut waste which saved 75% of annual budget and led to the most profitable quarter in the history of the company.Delivered email marketing campaigns and wrote blog content for the main marketplace in addition to several, smaller niche ticketing websites. Created sales CRM processes for in-house sales team, surfaced industry and sales data to teams for pricing using Google BigQuery. Helped build data warehousing and ELT processes for building out Google Ads automation for promoting marketplace inventory at scale.

Austin, Texas, Us

Technologist for a top-1000 internet publisher. Consulted on technology strategy, developer hiring and training and integrated new acquisitions into existing network of properties.Single-handedly completed the project to migrate their network of Wordpress and Mediawiki sites from shared hosting to Google Cloud Platform to dramatically increase page speed, durability, reliability and reduce cost. Completed a set of changes to improve Core Web Vitals that drove user engagement and led to the most profitable month for the company due to increased ad revenue.Guru-of-last-resort tasked with solving server, software and integration issues that evaded resolution.

Richardson, Texas, Us

Lead Engineering and IT Departments, responsible for enterprise technology strategy, technical project management (Agile) and technical business development. Member of Senior Staff, reporting to CEO.- Architected Loan Operations data visualization system to provide process metrics to Lending team which reduced process segment times as much as 40%. - Migrated Forward Lending Department from Legacy system to new loan operations system in 50 days, which became the benchmark implementation for LOS vendor. - Completed move of all enterprise systems to Amazon Web Services, cloud­-based platforms to improve service level, security and compliance.- G Suite, Cisco/Meraki, ZenDesk for a company of 300+- RingCentral Customer Advisory Board

Richardson, Texas, Us

Managed Engineering and IT Departments, responsible for enterprise technology architecture. Member of Senior Staff, responsible to CEO and COO.Led the project to move organization from self­-hosted email to Google Apps for Work, implementing all 60+ branch offices within a month. Lead developer and project manager on major expansion to proprietary back­-office system to include mortgage closing and funding process in­house. Lead developer and project manager to expand back­office system to support new Correspondent/whole loan purchase channel of business. Grew Engineering team from one to six. Virtualized development environment and migrated from CVS to git.

Richardson, Texas, Us

Maintained and expanded proprietary LAMP back­-office system that managed everything from loan origination system to accounting and payroll. Developed new security, testing and version control procedures to manage and modernize a decade of system code. Created and refined backup system to store offsite and warehouse terabytes of data.Spearheaded social media initiative including creating automatic website deployment for each loan officer based WordPress­-based Multisite blog network. Primary interface for SEO and social consultant on link­ building campaigns, on­-page SEO and AdWords campaigns.

Directed operations for a small direct mail advertising company. Managed a dozen contract, part time and overseas workers. Lead administrator for a farm of over 50 servers at a dozen service providers. Responsible for creating network architecture and procedures. Defined backup and recovery procedures from specifying hardware to creating requirements for service and application redundancy to testing and monitoring servers and services.

Las Vegas, Nevada, Us

Maintained more than half a dozen sites and supporting more than 15,000 registered members. Created a system for live race results, timing, scoring and live track-side audio from the PA announcer at the National Championship event.Responsible for all Internet ventures-- from websites to servers to email marketing to customer service-- at a amateur auto racing sanctioning body. Kernel-level experience with FreeBSD Unix, Redhat/CentOS Linux. Experience installing and custom configurations for FreeBSD Unix operating system, RAID partitions and Unix software such as Apache (mod_perl, mod_ssl), sendmail, bind (DNS), MySQL and services such as POP and LDAP messaging, NFS, NAT, DHCP and backup.Responsible for maintaining CVS repository of online code and created procedures for continuing development of main NASA website with multiple programmers. Languages include Perl, PHP, Javascript.

Los Angeles, Ca, Us

Responsible for maintenance, backup and administration of a dozen Windows servers at 3 physical locations including a 100 seat call center.On-call responsibility for internal network including 3Com NBX phone system, analog phone system and Ethernet network.Lead Administrator and Support Technician for an online flower company. Responsible for documentation, backup and maintenance on IIS/SQL2000 servers and troubleshooting network performance issues. Also managed email and DNS for over 3000 domains. Created procedures for server, network maintenance and monitoring. Experience included Windows 9X, 2000 Professional, ME, 2000 Server, XP Home and XP Professional experience. Veritas Backup, MS SQL, ASP, ADO, Exchange, MS DNS and IIS administration

Co-created a membership and registration system that supported 10,000 annual members and 200 annual events and distributed monies via ACH automatically to more than a dozen affiliate chapters.HappyCool was a two-man operation launched to complete the NASA-affiliated websites and build and maintain servers for www.nasaproracing.com built on FreeBSD, Apache/mod_perl and MySQL.

Primary architect for the "live jail cam" from an Arizona prison for for the crime.com, a company backed by COPS creator John Langley and later sold to USA Networks.Managed internal organization, supervised a dozen employees and several simultaneous projects for a small internet development company. Expert in fighting fires- disaster recovery and radical emergencies and transforming cocktail napkin concepts and ideas to functional mock-ups and websites within hours. Experience with multi-lingual and foreign language websites. Liaison for crime.com staff. Supervised six programmers and digital video editors for crime.com. Managed infrastructure and coordinated direct email campaigns and message boards from conception to more than 100,000 subscribers.Collaborated with business development on new projects and in authoring new business plans. Performed due diligence on Chinese ISPs and evaluated their network construction, backup and disaster recovery procedures and billing practices.

Constructed and organized websites for studio property projects like the $60 million Jerry Springer "Too Hot" video campaign. Responsible for email support and administration of local Windows NT servers.

Sacramento, Ca, Us

One of two providing technical support for more than 350 users. Supervised from Sacramento.

Rockville, Md, Us

Beta tested games like NCAA Basketball, Terminator 2029, and The Elder Scrolls: Arena.

Bachelor Of Arts, Political Science; Political Theory Specialization

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