James Howe Email & Phone Number

Ruscombe, Gb

London, England, United Kingdom

London, United Kingdom

- Product Owner for all CRM technology, ensuring the end-to-end campaign process ran seamlessly from a systems point of view.- Responsible for delivering the technical aspects of the overall CRM strategy, and enabling the campaign teams to meet the brand and marketing objectives.- Oversaw the allocation and management of a 7-figure budget covering technology partners, agencies, consultants and development initiatives. - Contract and relationship management across all CRM technology… Show more - Product Owner for all CRM technology, ensuring the end-to-end campaign process ran seamlessly from a systems point of view.- Responsible for delivering the technical aspects of the overall CRM strategy, and enabling the campaign teams to meet the brand and marketing objectives.- Oversaw the allocation and management of a 7-figure budget covering technology partners, agencies, consultants and development initiatives. - Contract and relationship management across all CRM technology providers and agencies.- In-house consultant to campaign teams, assisting with all areas of CRM development including data initiatives, campaign planning and build process, contact strategy and deliverability. Show less

London, England, United Kingdom

- Responsible for the end-to-end delivery of all M&S CRM campaigns from planning through to deployment and analysis, across all channels.- Managed two direct reports who were responsible for delivering all ad-hoc campaign activity, triggers, lifecycle campaigns, data capture programs and reporting.- Overhauled legacy strategies and processes around segmentation, campaign design and build, dynamic content, analytics and reporting.

London, England, United Kingdom

- Responsible for the build, test and deployment of all M&S email marketing activity.- Managed campaign data selections, dynamic content, email deliverability and reporting.

London, United Kingdom

- Responsible for an overall team of 20 eCRM Executives across four locations, delivering email campaign builds and strategic consultancy for key EMEA clients across a range of verticals.

London, England, United Kingdom

- Managed a team of 5 eCRM Executives delivering email campaigns and strategic consultancy for key UK clients including Sony Europe, EE Mobile, Eurostar, Sainsbury’s, Habitat, Whistles, The Body Shop, McLaren, De Vere, Premier Inn and Dior.

- Oversaw the order process from payment to research completion, as well as developing a CRM strategy from scratch.

Birmingham, England, United Kingdom

- Carried out forensic analysis on mobile devices to recover call records and deleted image data for use as evidence in court.