• Providing IT, OT, and engineering design & support to local San Diego organizations including: Hologic, Catalent Pharma Solutions, San Diego Optometry, Megawin Corporation, Professional Automation Services (PAS) Corporation, and H.F. Holt Electrical & Automation.• Projects and Clients include: ABB, Los Angeles World Airports (LAWA), Equinix, Helix Electric, and ITW Motion.San Diego Optometry (12/2015 - Present)• Implementing IT infrastructure (server, clients, network, and backup) for Eyefinity’s OfficeMate EHR / practice management software.• Providing on-demand technical support and maintaining backups of OfficeMate database to local QNAP NAS and HIPAA-compliant cloud services.• Providing migration paths for servers, hardware, and software despite vendors inability to provide support for proprietary equipment.Megawin Corporation & Professional Automation Services Corporation (01/2015 - Present)• Establishing domain, website hosting, and email through Zoho Business and migration to Microsoft 365; providing on-demand technical support and website updates.• Providing setup, configuration, and technical expertise in computer hardware/software and networking to design innovative solutions for customer requirements in interdisciplinary industries.• Diagnosing and repairing industrial embedded computing devices providing Supervisory Control and Data Acquisition (SCADA) and Human Machine Interfaces (HMI) to customers in data centers, pharmaceuticals, and various municipalities.

• Establishing domain, website hosting, email, and collaboration tools through HIPAA-compliant Google G Suite for Nonprofit.• Migrating patient intake forms for records/research from paper to electronic forms to establish master electronic health records.• Overhauling IT infrastructure to wireless hotspots to support electronic forms and records at health outreaches, VoIP, and HIPAA-compliant electronic fax for easier collaboration, data entry, and statistical analysis.• Maintaining day-to-day IT operations for local San Diego office, remote users, conferences, outreaches, and website.

• Leading the entire San Diego Engineering Team and manufacturing shop to consistently deliver custom-fabricated Remote Telemetry Units (RTU) and provide custom-programmable code/logic to provide industrial automation• Secured large-scale projects related to building management systems, water/waste-water projects, radio surveys, Radio & SCADA Master Plans, and SCADA/HMI Maintenance plans.• Completed NIST 800-171, CMMC compliance audit and POAM; migrated SI’s Government Services Division over to Microsoft GCC-High to ensure compliance and protection of Confidential Unclassified Information (CUI).• Provided excellent time and project cost estimation & project management for both internal and external projects with 95% on-time completion and 100% below-budget.• Proposed PLC hardware retrofit solutions resulting in a 40% cost-savings and 60% time-savings on the entire project.• Establish and facilitate external, client-facing relationships with vendors, consultants, and end customers.

• Leading a team of 5 to provide SCADA, network (switch and radio), deployments, integration, and support of AVEVA Edge (previously Indusoft), GE iFIX, onSITE, and Wonderware InTouch.• Complete internal factory testing procedures/documentation, Factory Acceptance Tests, Site Acceptance Tests, On-Site Training, and external documentation• Revolutionized the onSITE product-line by integrating the Raspberry Pi & Compute Module with Linux to provide local telemetry/data collection and act as a SCADA Edge device.• Recruited, interviewed, onboarded, and completed training for new engineers and provided knowledge transfers of industry standards and best practices for IT/OT systems.

• Managing IT responsibilities for branches in San Diego, CA; Orange, CA; San Jose, CA; Northampton, MA; and New York using ADTRAN, Aruba InstantOn, Cisco Meraki Wireless, QNAP, Synology, SonicWALL, and Ubiquiti.• Creating network attached storage for file sharing/archiving and running weekly backup on servers/workstations.• Create network communication infrastructure designs using managed switches, wireless point-to-point and point-to-multipoint 5GHz radios, LTE, and VPN for deployment throughout local cities and municipalities for PLC/SCADA/HMI communications.• First tier support for customers when troubleshooting wireless 5GHz radios, networking, PLCs, and/or HMI problems.• Development methodologies for capturing and reporting Windows & Linux patches and cross-referencing security patches against CVEs and severity levels.

• Writing scripts to automate the lockdown of the US Army Corp of Engineers’ RedHat Enterprise Linux SCADA Servers to demonstrate compliance with DISA Security Technical Implementation Guides (STIG).• Working with third-party distributors to develop and run cost analysis for replacement hardware at customer sites and provided project coordination from staging, configuring, installation, and cut-over.• Offloading on-site external DNS server and webserver onto the cloud to prevent cyber-attacks and network compromise.• Upgrading Active Directory and internal DNS from Windows Server 2003 to Windows Server 2012 R2 and Window Server 2016.

• Writing Batch, Bash, C Shell, and Python scripts to automate system installation and configuration, file synchronization, and remote monitoring.• Programming, modifying, installing, automating, testing, and upgrading organization’s SCADA/HMI software to RHEL/CentOS, Ubuntu, and Windows OS.• Developing hardware and software to ensure cybersecurity standards are met in new projects and upgrades, specifically the North American Electric Reliability Corporation Critical Infrastructure Protection.• Developing methods to run Windows and Ubuntu/CentOS concurrently with virtual machines to provide Linux SCADA services, data collection/processing, and logic while maintaining visibility via the Windows HMI.• Converting all production and development physical servers/computers to virtual machines using VMware vSphere ESXi Hypervisor and managing with vCenter.• Migrating internal Exchange Server 2003 to Office 365 Exchange; Migrating Microsoft resources to the cloud via Office 365 Business.

• Provided computing/network support for all researcher/clinical staff connected to UCI Main Campus and UCI Health Sciences domain.• Assisted in the setup and management of file share servers, network drives, and data arrays for day-to-day backup and archive.• Responded to technical support requests/tickets from faculty and staff through the organization’s web-based helpdesk.• Managing file shares, FileMaker purchase orders and databases, and Retrospect backups to Drobo NAS of staff desktops• Delivered consulting services in organization and personal purchasing, upgrading, updating, and repairing of computing resources.• Responsibilities included troubleshooting, help desk, audio-visual equipment handling, intern and staff training, and management coordination between different research groups.