Kimberly-Clark is a multi-national FMCG/CPG with over 49,000 employees.I led the Talent Acquisition Team (both white-collar and blue-collar) across Europe, Middle-East, Israel & Africa (EMEA).Achievements included:Leading EMEA in a global TA restructure;Implementation of both RPO and in-house models;Led the successful launch, implementation and completion of the General Business Services (GBS) and Digitial Technology Services (DTS) project in Krakow;Drove the implementation of new global recruitment standards through the implementation of key TA foundation stones, leading to an increase in both Candidate and Hiring Manager Net Promoter Scores (NPS);Reduced Time-To-Hire, Cost-Per-Hire and Agency Dependency year-on-year across the region through a blended, multi-faceted direct and passive sourcing model;Led the expansion of TA scope to include all blue-collar hiring (20 Mills, 9 different languages).

As a global leader in insurance broking and risk management, Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions that help them effectively manage risk. They have 30,000 employees worldwide, operations in more than 130 countries, and annual revenue of approximately $5.4 billion, along with comprehensive global expertise that spans 26 industry practices and more than 30 risk and specialty practices.

FTSE-listed, Partnership is the longest established UK insurer specialising in the design and manufacture of enhanced at-retirement financial products.I managed 3 staff across 2 sites in London & Surrey. Partnership now has c.600 staff (it had circa 250 when I started). I was the driving force behind Partnership broadening its direct channels to market, reducing agency dependency by 25%, increasing internal talent flow and raising awareness of Partnership as an employer of choice.Key Achievements:• Reduced agency dependency in 2 years from 68% to 43%• Developed a direct-to-market strategy, hiring directly at all levels including Director-level positions• Saved over £550,000 in agency fees in 2013, demonstrating a Return on Investment against advertising spend of over 750%• Secured approval for, and subsequently introduced, a LinkedIn Recruiter Licence• Significant reduction in both time-to-hire & cost-per-hire• Successful roll-out of an employee referral scheme• Introduced changes to internal talent development, resulting in 25% of 2013 roles being filled internally• Managing & developing a skilled Recruitment Team who in 2013 screened c.10,000 applications and organised over 1000 interviews• Project Lead on a Recruitment Management System (RMS) implementation (introduced April 2014)• Worked closely with L&D & HR to improve the candidate journey and employee engagement, including a process review of our Offering & On-Boarding approach• Development of robust MI including monthly & quarterly reporting• Created a Quality Audit Framework & Recruitment Team Skills Matrix. Monthly audits to ensure recruitment is fair & consistent and in line with compliance & regulatory requirements• Areas recruited include: Actuarial, Capital Management, Investment, Investor Relations, Finance, Legal & Co Sec, Risk, Compliance, HR, Operations, IT, Change, Marketing, Product Development, Sales, Internal Communications and Corporate Affairs/PR.

• Recruitment for permanent and contract staff across a wide spectrum of disciplines, including retained assignments.• Areas recruited for included: Commercial Lines underwriting (London and regional), Claims, Personal Lines, Actuarial, Legal, Compliance, Human Resources, IT, Change (Business Solutions), Finance, Major Accounts Practice, Mergers & Acquisitions, Medical & Rehabilitation and Facilities• Helped reduce agency dependency / cost-per-hire year-on-year through a number of avenues including direct sourcing, trade/national press advertising and active promotion of the referral scheme.• Built an effective relationship with the Recruitment Advertising firm (WDAD)• Heavily involved from a resourcing & HR perspective on a number of key transformation projects including Claims Transformation, Major Accounts Centre of Excellence, Solvency II. Received an ABCD (Above & Beyond the Call of Duty) award for work undertaken on Claims Transformation.• Managed Senior Management relationships through monthly/quarterly review meetings, including the UK & Ireland Director of Claims and Head of South-East Region• Ran a number of Manager Toolkit sessions (over 120 Managers in total), focussing on Best Practice and Treating Customers Fairly (TCF)• Successfully managed and built agency relationships before, during and after the change (2004) from Master Vendor (Hays) to Neutral Vendor (and In-House recruitment team)• Conducted regular agency review meetings to monitor performance against SLAs/KPIs as part of ongoing Preferred Supplier List (PSL) review• Monthly Cost-Per-Hire reports via Business Objects - used for Board Meetings

June 2003-June 2004, Senior Finance, Senior Consultant - Recruitment of qualified permanent finance staff across the Sutton and Epsom areas June 2000-June 2003, Public Practice, Consultant - Recruitment of both temporary and permanent staff to Public Practice firms across the Croydon and Sutton areas