James Watson

James Watson Email and Phone Number

Senior Principle Architect, Technology Solutions @ TTEC Digital
Austin, TX, US
James Watson's Location
Austin, Texas, United States, United States
James Watson's Contact Details
About James Watson

Senior Consultant - drawing from start-up, enterprise/industrial, state, federal, B2B, and B2C experience - leading global teams as a bridge between IT and Business.Salesforce Large scale system and business migrations and integrationsCommunity Cloud | Service Cloud (Field Service Lightning) | Financial Services Cloud | Nonprofit CloudProject ManagementPractitioner, evangelist, and trainer of agile methods and lean delivery - build better.Project planning / requirements management / release and roll-out planning.Preferred Tool: Atlassian SuiteProduct ManagementEmerging technologies and enterprise software. Build the right thing. Understanding consumer, business, and organizational needs or challenges, and bridging the gap with Information Technology. Technology agnostic - Products are about People, and improving their lives.Operational Excellence / Organizational ChangeBusiness process improvement comes from working with individuals and teams to continuously learn, improve, innovate, and grow. The culture and people create the products and deliver the services, so it all starts right there - creating an environment of innovation, change, and excitement about the future.I help clients be more efficient, more effective, and support growth through marketing automation, sales enablement, and services optimization.I have traveled to over 45 countries and 450+ cities, towns, and villages around the world, and have a tremendous appreciation for culture as a catalyst to innovation.

James Watson's Current Company Details
TTEC Digital

Ttec Digital

View
Senior Principle Architect, Technology Solutions
Austin, TX, US
Website:
ttecdigital.com
Employees:
1797
James Watson Work Experience Details
  • Ttec Digital
    Senior Principle Architect, Technology Solutions
    Ttec Digital
    Austin, Tx, Us
  • Xorrox
    Managing Member
    Xorrox
    Austin, Tx, Us
  • Roycon
    Senior Solutions Architect
    Roycon May 2024 - Present
    Austin, Tx, Us
    Center of Salesforce Delivery ExcellenceInnovation Culture | Agile Mindset | Hybrid Methodology | Applied Best PracticesFoundational and transformative configurations, and outcome-based business process optimization utilizing Salesforce as the platform for collaboration, automation, and AI enabled interactions. We work towards better insights through better data, to improve Sales, Procurement, and Service.
  • Neuraflash
    Salesforce Solution Architect
    Neuraflash Aug 2021 - Apr 2024
    Burlington, Ma, Us
    NeuraFlash is a leading AI and Summit Consulting / ISV Partner of Salesforce obsessed with helping our customers transform their businesses with AI Powered Experiences Built on Salesforce.Our expertise spans across the Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, Mulesoft, and Einstein Analytics. We are experts in building experiences grounded in data that transform and optimize the employee and customer journey.Clients: EnterpriseSonder, Saks.com, Panasonic, Home Depot, Cracker Barrel, JMPKey Project Areas: Amazon Connect (Contact Center), Experience Cloud, Service Cloud (Voice), Chat Bots / SMS (Messaging)
  • Ventas Consulting
    Senior Salesforce Consultant
    Ventas Consulting Jan 2020 - Aug 2021
    Frisco, Texas, Us
    Ventas Consulting is a Salesforce.com Consulting Partner and professional services firm founded on the principle of helping companies achieve maximum business velocity. This means helping our clients improve organizational momentum towards maximum efficiency. In today’s rapidly evolving business environment, conventional methods of targeting and streamlining processes are no longer sufficient enough to maintain a competitive advantage. At Ventas, we help organizations overcome these challenges through the use of effective methodologies, efficient technologies and a select set of tailored services that combine our expertise with those of our clients.Ventas Consulting was founded by experts in the following disciplines:•Business Management•Strategic Planning•Information Technology (e.g. Salesforce.com and the Force.com cloud platform)•Sales and MarketingClients: Texas Rail Road Commission
  • Rethink, Inc.
    Founder
    Rethink, Inc. Jun 2006 - Jan 2020
    Sperryville, Virginia, Us
    RETHINK, Inc. (www.rethink.bz) explores emerging technologies to derive utility that will make experiences richer, and activities more effective. We are creators - of ideas, teams, products, and processes - drawing from industry and innovative techniques and methodologies. We help build things that make people's lives better.Former clients include Warner Brother's Records, GAP.com, and Yoga Journal
  • Saas Solutions - Salesforce.Com Certified Partner
    Digital Transformation Consultant
    Saas Solutions - Salesforce.Com Certified Partner Apr 2018 - Jun 2019
    Media, Pa, Us
    SaaS Solutions is a salesforce Silver Partner, working with global business units and delivery teams to influence effective and continuous digital transformation, business improvement, and process automation. Key areas: marketing, sales, services, governance, and data management.Strategic Clients: Belden Enterprise and Industrial, Beckman Coulter Life Sciences, ComcastRoles: Pre-Sales, Project Management, Business Analysis, Technical Review and Documentation, Training, Workshops, Account ManagementSolutions: Financial Service Cloud, Service Cloud, Field Service Lightning, Communities (customer/partner portal), Litify Managed Package, Custom Applications, HubSpot integration, Pardot, BoomiClients: Belden Industrial, Beckman Coulter Life Sciences, machineQ (a Comcast Company), DiSabatino Landscaping, Solomon Law
  • Earth Observation, Inc
    Innovation Management Consultant - Forest Management & Supply Chain, Blockchain / Gis
    Earth Observation, Inc Aug 2015 - Dec 2017
    Project Location: Guatemala | Mayan Biosphere ReserveEarth Observation is a conservation technology company working with government and industry to create secure supply chains, increase barriers to illegal land use, and contribute to a more sustainable future. Solution combined a mobile application, GPS and other GIS/Low-Orbit capabilities, and private blockchains to encourage transparency and accountability in land and commodity management and commerce.Early stage support in defining organizational vision and mission, as well as product and strategic roadmap. Responsibilities included performing technology field tests and generating reports to drive product backlog and decisions, relationship and project management with international government and other public and private partners, and representing the organization at events.Disciplines: GIS (geographic information systems), mobile app and cloud platform development, supply chain traceability, blockchain
  • The Mercator Group, Inc.
    Senior Business Analyst | Gsa Integrated Technology Services (Gsa/Fas/Its) - Salesforce
    The Mercator Group, Inc. Sep 2012 - Apr 2014
    The Mercator Group (TMG) is a management and IT consulting firm that focuses on organizational effectiveness and change management by implementing major enterprise-wide business process transformations, starting with strategy and business case development, and ending with actual implementation and program management oversight of significant process improvement.Collaboratively developed, delivered, and trained federal partners in utilizing agile methods with constrains of government contract practices. Supported General Services Administration / Federal Acquisition Services / Integrated Technology Services as a trusted advisor on best practices, providing additional support in business analysis and delivery of technical solutions in cooperation with Center of Excellence.
  • Webs
    Director Of User Experience | Pioneering Web Publishing Platform
    Webs Jun 2001 - Feb 2010
    Silver Spring, Maryland, Us
    Pioneer in Cloud Content Management, Webs (formerly Freewebs) developed tools that empowered individuals and businesses to publish content online. As influencers in the Web2.0 revolution, our team tackled early problems of usability and interface design, security, scalability, and deploying a consumer product in a digital space to millions of users.Recognized for creating passionate and invested teams by advocating use of the product and competing products. As a user advocate, I helped improve internal and external product and team communication, development quality assurance practices, and informed product decisions based on customer feedback and competitive analysis.
  • Novartis
    Scientist Level 2 | Virus Production For Gene Therapy Research
    Novartis Jul 1999 - Feb 2001
    Basel, Baselstadt, Ch
    Subsidiary Genetic Therapy, Inc. developed recombinant DNA, using adenovirus and lentivirus as delivery vehicles for genetic therapy solutions to curing diabetes and cancer. Team was responsible for growing and maintaining epithelial cells, production and purification of virus, and performing tests and assays to validate and improve outcomes.My contributions in different areas led to 100% increase in production capacity of virus, improved efficiencies, and reduction of risks associated with contamination.
  • Lenscrafters
    Lead Laboratory Technician
    Lenscrafters Sep 1994 - Jul 1999
    Cincinnati, Ohio, Us
    Working in the lab at Lenscrafters, I learned the assembly line, delivering custom prescriptions within an hour of purchase. The lab was the busiest in the region, and my efforts got the lab manager written up for giving me a raise above the permitted pay for my position; reason: price of parking had gone up. Reality: parking was free. I created one of the highest prescriptions in the lab -minus 20 - this individual was legally blind. I was also able to produce a pair of glasses in under 8 minutes. This is where I learned and applied process improvement for the first time.
  • Walt Disney World
    Research Assistant | In Vitro Propagation, Endangered Species
    Walt Disney World 1992 - 1994
    Lake Buena Vista, Florida, Us
    Working at the Magic Kingdom as a cast member in an engagement role. This experience has shaped how I approach all professional engagements, and even personal ones, following core tenants taught during Showmanship Training - attention to detail and attentiveness to people, value of imagination and dreaming impossible ideas, seeking to be efficient and effective at whatever I do, and mitigating risks (by utilizing best practices, lesson's learned, wisdom, and learning). Disney instilled in me a desire to not just make things, but to create magic.I also worked at Walt Disney Epcot Center's Hydroponics and Agriculture Research Laboratory, growing plants in test tubes. I was focused on finding methods of propagating grafts from individual plants, hoping to scale the number of plants that could be extruded from a single seed, shortening the lifecycle and reducing space requirements to scale. Species: lechea cernua (nodding pinweed).

James Watson Skills

Start Ups Strategy Management Entrepreneurship Leadership Product Management Project Management Enterprise Software Business Process Improvement Consulting Agile Project Management Management Consulting Change Management Business Process Management Business Analysis Cloud Consulting Business Process Automation Customer Relationship Management Training Team Building Cross Functional Team Leadership User Experience Mobile Applications Analytics E Commerce User Interface Design Social Media Web Analytics Product Marketing Digital Media Social Media Marketing Online Advertising Digital Strategy New Media Marketing Social Networking Google Analytics Usability Testing Interactive Marketing Cloud Applications Online Marketing Mobile Device Management Web Project Management Seo Content Strategy Email Marketing Website Development Brand Development Virtual Collaboration Cloud Computing Cloud Security Mobile Technology Software Defined Networking

James Watson Education Details

  • George Mason University
    George Mason University
    Department Of International Affairs
  • George Mason University
    George Mason University
    Biology - Focus On Biotechnology And Genetics

Frequently Asked Questions about James Watson

What company does James Watson work for?

James Watson works for Ttec Digital

What is James Watson's role at the current company?

James Watson's current role is Senior Principle Architect, Technology Solutions.

What is James Watson's email address?

James Watson's email address is jm****@****aol.com

What is James Watson's direct phone number?

James Watson's direct phone number is +170391*****

What schools did James Watson attend?

James Watson attended George Mason University, George Mason University.

What are some of James Watson's interests?

James Watson has interest in Silver And Moonlight, Fae Folk Dreaming, Writing, Mathematics, Mobile, Farm, Consulting, Llc, Mit Technology Review, Ayn Rand.

What skills is James Watson known for?

James Watson has skills like Start Ups, Strategy, Management, Entrepreneurship, Leadership, Product Management, Project Management, Enterprise Software, Business Process Improvement, Consulting, Agile Project Management, Management Consulting.

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