James Smyth Email & Phone Number

London, England, GB

London, United Kingdom

• Using skills developed as a Bass Player to perform in multiple aspects of the music industry -
• Recording session experience, both in-studio and remote
• Fully fluent in musical notation reading with high proficiency in sight-reading
• Experience in Musical Theatre and Orchestral environments
• Festival experience - Reading & Leeds, Isle of Wight, Latitude and more
• International Touring experience - Europe & North America

• Responsible for overseeing and maintaining operational excellence for the IT Operations of the company within the EMEA region and our expanding APAC region.
• Establishing and maintaining Vendor relationships on an international scale
• Experience as people manager for employees in key strategic locations for IT Support
• Hands-on with running projects related to improving IT Infrastructure - MDM deployment, Security Process management
• Experience managing MDM strategy for endpoints company-wide

London, England, United Kingdom

• Providing remote IT support on a global scale via helpdesk ticket system to a Mac & PC user-base.
• Utilising MDM to manage company device inventory
• Procuring and installing/providing hardware and software to improve IT infrastructure
• Network Administration and Configuration
• Responsible for the On-Boarding and Off-Boarding of employees

Watford, United Kingdom

Providing advanced technical support and troubleshooting for macOS, iOS, tvOS and watchOS devices as well as performing repairs on macOS and iOS hardware.

Watford, England, United Kingdom

Providing support and leadership through mentoring and nurturing the growth of Genius Bar (IT Support Team) Team Members, to ensure they are in a position to provide the best support for Apple Customers and to help Apple grow and develop as a business.

Watford, United Kingdom

Providing Technical Support and offering solutions to people who have encountered issues with their iOS Devices and MacOS Products. Specialising in Software and Hardware Troubleshooting for iOS.

Watford, England, United Kingdom

Developing and creating Business Relationships with Apple Customers by introducing them to solutions to help them grow their own businesses, large and small. Whether this involves wide scale hardware leasing options or enrolling their work devices in Mobile Device Management networks, Apple Business is the first step to introducing them to the next stage.

Northwood, United Kingdom

Helped find solutions for customers by utilising extensive product knowledge and background as a musician, whether it be for technical support or guiding a customer through a sale via phone, email or in person. Also assisting the eCommerce manager with product details, listings and fulfilling online and phone orders, as well as maintaining stock levels on.

Watford, United Kingdom

Responsible for intake and distribution within the store of all stock delivered during the christmas period. It was required to work the night shift to ensure all stock could be sorted and correctly accounted for without the need to disrupt regular shopping hours.

Harrow, United Kingdom

Responsible for interacting with customers and informing them about the various items available to purchase from within the store over the Christmas period.