James Jones Email & Phone Number

Canonsburg, Pennsylvania, United States

Accomplished professional with 20 years of experience in Telecommunications, Airlines/Aviation, Healthcare, & Higher Education.

Moon Township, Pa

Pittsburgh, Pennsylvania, United States

Chicago, Illinois

Washington D.C. Metro Area

Greater Pittsburgh Area

- Oversee the daily customer service, baggage service, and station operation activities for the entire station. - Manage 100+ employees, serving as the company representative responsible for staffing, payroll, procedure, and everyday problem solving.- In charge of Weekly financial and operational goal performance. - Making process changes and managing change resulting in a 100% improvement in goal achievement over a six month period.- Oversee employee related issues, executing critical decisions such as hiring, reduction-in-force, discipline, and change management.

Greater Chicago Area

- Conceived, developed, and performed maintenance for a centralized manpower data warehouse for airports across the system. - Served as manpower liaison for one of United’s largest hubs. - Leveraged centralized data and process improvements to develop a yearly manpower forecast to help the hub save an estimated $5 - $8 Million annually.

United States

Chicago, Il

Responsible for continuous improvement of Operational processes for the airline. My role includes implementing standard work, analyzing process effectiveness, and developing the CI Culture throughout the airport operations organization.

- Build business cases for a portfolio of projects designed to transform the existing airline to a ‘Next Generation’ airline. - Lead project designed to improve efficiency and effectiveness of the current gate departure process through leveraging technology and LEAN process design.- Analyze the state of United's on airport check-in channels, and develop a strategy to improve performance metrics.

Participant of the United Airlines' Emerging Leaders Program During my first 8 month rotation I fulfilled an individual contributor role for United's Treasury department: - Overseeing and forecasting United's debt profile- Calculating the fair market values of UAL's various financial instruments- Analyzing the company's current capital structure- Proposing guidance for current and future liquidity levels.

Attained an MBA in Corporate Finance in the one-year accelerated program at the Mendoza School of Business.Excelled in a balanced curriculum at ND that included:- Marketing, Management, Entreprenuer, and Finance coursework- International Business Learning, Networking, and Exposure- Ethical, Socially Enriching, and Environmentally Focused Community Involvement

Doctor Of Philosophy - Phd, Institutional Management & Leadership

Master Of Business Administration (Mba), Corporate Finance

Bachelor Of Science, Business Administration, Marketing

High School Diploma, Engineering