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James Ivey personal email
James Ivey is a Senior Solution Engineer at CSG Forte Payments. at CSG Forte. He possess expertise in solution selling, customer service, sales, saas, salesforce.com and 5 more skills.
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Solution Engineer, Sr.Csg Forte Nov 2023 - PresentDallas, Texas, United StatesSupporting the payments sales team by developing and presenting product solutions to prospects and existing customers. Creating product demos, proof of concepts and custom payment solutions. -
Director Of IsvChoice Dec 2022 - Oct 2023Harford, Connecticut, United StatesProgram manage technical development for strategic ISV deals.Develop IP based upon leading technical practices.Act as the technical and functional ambassador to our clients for our ISV related technical products. -
Solution EngineerForte Payment Systems Nov 2019 - Dec 2022Dallas/Fort Worth AreaIntegration support for new software partners and merchants integrating with Forte's REST API, as well as out-of-the box payment solutions and card swipers.Support complex sales engagements to consult and solution the best integration path in support of business objectives.Strong knowledge of the payments industry, with firsthand experience working with acquiring platforms, gateways, and card acceptance devices.Knowledge of ACH processing, including SEC codes, NACHA… Show more Integration support for new software partners and merchants integrating with Forte's REST API, as well as out-of-the box payment solutions and card swipers.Support complex sales engagements to consult and solution the best integration path in support of business objectives.Strong knowledge of the payments industry, with firsthand experience working with acquiring platforms, gateways, and card acceptance devices.Knowledge of ACH processing, including SEC codes, NACHA regulations, and clearing formats.Experience with merchant servicing functions, such as funding, billing, and risk monitoring.Strong technical acumen with an ability to learn and understand system architecture.Ability to influence development teams and senior stakeholders to gain support for delivering product solutions.Keep up to date with the latest trends, rules, and regulations (bankcard networks, PCI, NACHA, etc.) for the payments industry. Show less
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Integration Specialist/Technical Support IiForte Payment Systems Feb 2016 - Jan 2020Dallas/Fort Worth AreaTechnical support for integration developers and end user support. REST and SOAP API's, PHP, HTML, and JSON experience.Provide an overview of the Payments Gateway integration process to existing, new and potential merchants providing advice, examples, helpful hints and tips for a successful experience.Assist developers in troubleshooting any difficulties encountered during development, testing and production to minimize downtime.Performs problem analysis and… Show more Technical support for integration developers and end user support. REST and SOAP API's, PHP, HTML, and JSON experience.Provide an overview of the Payments Gateway integration process to existing, new and potential merchants providing advice, examples, helpful hints and tips for a successful experience.Assist developers in troubleshooting any difficulties encountered during development, testing and production to minimize downtime.Performs problem analysis and recommend/implement solutions.Escalate trouble tickets to the product development team for software bugs and feature requests, following up with the customer when a fix has been implemented. Show less
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Software TrainerRealpage, Inc. Jun 2013 - Nov 2015Carrollton, TexasTraining new customers how to use and implement the RealPage OneSite family of products: OneSite Leasing and Rents, Purchasing, Facilities, Central and Setup. Also implement system post-migration including data audit and catch-up activity. -
Technical Support AgentRealpage, Inc. Nov 2004 - Jul 2013Carrollton, TxCustomer support for RentRoll and OneSite Leasing & Rents (Conventional). Excellent experience supporting the multifamily housing industry - site operations, regional managers, superusers and corporate implementation.
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Software DeveloperChangent Systems Nov 2001 - Oct 2004Dallas, TxWeb technology developer/programmer creating cloud-based multimedia training software for the oil and gas industry. Content development including story-boarding, simulation development, graphics and media production. Managed beta-testing to product release.
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Customer Technical Support EngineerMicrosoft/Volt Services Feb 1998 - Oct 2001Irving, TxCustomer phone support for Microsoft Outlook and Microsoft Frontpage. Extensive training in website, network, email and internet technologies.
James Ivey Skills
James Ivey Education Details
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Computer Information Systems
Frequently Asked Questions about James Ivey
What company does James Ivey work for?
James Ivey works for Csg Forte
What is James Ivey's role at the current company?
James Ivey's current role is Senior Solution Engineer at CSG Forte Payments..
What is James Ivey's email address?
James Ivey's email address is ja****@****rte.net
What schools did James Ivey attend?
James Ivey attended Baylor University.
What are some of James Ivey's interests?
James Ivey has interest in Website Design, Flute, Calligraphy, Alto Flute.
What skills is James Ivey known for?
James Ivey has skills like Solution Selling, Customer Service, Sales, Saas, Salesforce.com, Leadership, Cold Calling, New Business Development, Closing Deals, Contract Negotiation.
Not the James Ivey you were looking for?
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James Ivey
Asheville, Nc3gmail.com, scrippsnetworks.com, canecreek.com1 (865) 5XXXXXXX
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1griffithfoods.com
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