James Jaconetti Email & Phone Number

James Jaconetti is a Head of Customer Success at Orb. He possess expertise in business development, management, sales, lead generation, start ups and 41 more skills. Colleagues describe him as "James is a unique unicorn of a leader. He is able to lead by example, while maintaining humility, integrity and a great sense of humor. He pushes his teams to be better every single day, not backing down from challenging goals, finding ways forward for each person to succeed through collaboration and encouragement. He's the type of leader that inspires you to want to be better. He is a positive force who brings good energy to everything he touches while managing to challenge, push and inspire his teams. He is technically adept, while understanding that Customer Success is not reactive but about developing relationships and trust. He cares about his teams, his coworkers and his customers. I've be privileged to work for him again some day." and "James is one of the greatest individuals I have had the privilege of working with. He has excellent people skills to inspire and lead his staff in the US, Europe and India responsible for a large enterprise Customer Success account. He developed new methods and work plans for his team to generate new product usage and sales for Fortune 100 global customers. He brought a sense of calm when major customer issues arose and was able to analyze situations, developed a plan, energize and delegate to staff to provide a solution. James is an expert at communicating with all stakeholders in the IT chain as well as the sales pipeline to both retain and grow sales. He has developed trusted relationships with Fortune 100 global companies and he developed talented staff skills that created tremendous value. He has deep technical skills that enables him to build complex data gathering spreadsheets to help his entire Customer Success team get an instant snapshot on hundreds of metrics that the team was driving to accomplish. I would take any opportunity to work with him again in the future."

Listed skills include Business Development, Management, Sales, Lead Generation, and 42 others.

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  Head Of Customer Success

  Orb

  San Francisco, Ca, Us