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James Walker Email & Phone Number
Client Support Technician
at
Crystal Management | CMIT
1 work email found
@hpe.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Client Support Technician
Location
Albuquerque, New Mexico, United States
Company size
Who is James Walker? Overview
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Quick answer
James Walker is listed as Client Support Technician at Crystal Management | CMIT, a company with 64 employees, based in Albuquerque, New Mexico, United States. AeroLeads shows a work email signal at hpe.com and a matched LinkedIn profile for James Walker.
James Walker previously worked as Help Desk Specialist at Milvets Systems Technology, Inc. and Desktop Support Specialist at Hp. James Walker holds Associate'S Degree, Computer Hardware Engineering from Texas State Technical College.
Company email context
Email format at Crystal Management | CMIT
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{first}.{last}@hpe.com
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AeroLeads found 1 current-domain work email signal for James Walker. Compare company email patterns before reaching out.
Profile bio
About James Walker
Highly skilled IT / Network / Computer Support Professional with Security+ certification and demonstrated abilities in hardware and software troubleshooting, specializing in Help Desk support, with surpassing customer service.HIGHLIGHTS OF SKILLS:- Obtained DOE Security Clearance, level L, and was in process to get Q Clearance until Oct. 2007.- Total of over 25 years of experience working on and repairing computer hardware and peripherals- Total of over 20 years of Customer Service, and specifically 10 years of Call Center experience- Extensive experience supporting (installing, maintaining, and troubleshooting) computer hardware and software- Experience supporting Microsoft Windows NT/2000/XP/Vista Workstations and Servers- Experience supporting Novell Workstations and Servers, including Security measures- Many years of experience supporting Windows 3.x/9x/ME/NT/2000/XP/Vista, and various UNIX / Linux Operating Systems- Experience authoring and designing web pages utilizing HTML, Java, JavaScript, and VRML- Knowledge of cleanroom environment and procedures- Ability to communicate technical language in easily understandable terms- Certifications to Train technicians in Computer Multimedia and Networks from Gateway and BrainbenchSpecialties: call center, computer hardware, computer software, dhcp, imaging, inventory management, korean, microsoft office, microsoft windows XP, microsoft windows 2000, microsoft windows 98, networking, novell, peripherals, pos, repair, retail, sms, tcp/ip, technical training, technician, telecommunications, telephone skills, troubleshooting, web site production,
Listed skills include Active Directory, Troubleshooting, Computer Hardware, Hardware, and 35 others.
Current workplace
James Walker's current company
Company context helps verify the profile and gives searchers a useful next step.
Crystal Management | Cmit
15 roles · 31 years
James Walker work experience
A career timeline built from the work history available for this profile.
Unemployed
Current
Oct 2024 - Present
Help Desk Specialist
Working at Kirkland AFB, supporting a contract for Northrup Grumman.
Jan 2024 - Oct 2024
Desktop Support Specialist
- Provide tech support for Desktop and Mobile Workstations
- Supported individuals and companies with their workstation issues, including troubleshooting network connectivity issues, hardware diagnostics, updating drivers, collecting Image Diagnostics Reports, and reimaging.
- Supported Point of Sale units, desktops, laptops, and tablets, including barcode scanners and registers
- Use MS CDAX/FAW ticketing system to record any and all actions and troubleshooting performed
- Assist onsite techs and partners
- Assist other techs as needed.
Dec 2011 - Sep 2023
Desktop Support
Schott Solar
- Provide Desktop support to the 2 plants and Administration staff for all computer and network software and hardware issues, including peripherals
- Assist Manufacturing Techs as needed in both plants with any computer, network, or peripheral issues
- Use ITR ticketing system to record any and all actions and troubleshooting performed
- Use Ghost to image/reimage computers as needed
- Use Active Directory to setup and administer user accounts and computer equipment
- Maintain desktop and laptop computer inventory
Dec 2010 - Apr 2011
Desktop Support
Kbs Computer Solutions
2010 - 2010
Desktop Support
Provide Desktop Support for computer desktop and laptop hardware and software to PNM Employees.Resolve all tickets by area submitted via HEAT.Use Ghost to image systems as needed.Assist with inventory; collection of older, replaced systems, testing them, determining if they are sellable or should be disposed of, and packaging them on pallets.
Sep 2009 - Dec 2009
Network / Desktop Support Specialist
Provide on-call 24/7 Desktop support to the 750 seat Call Center for all software and hardware issuesResolve all tickets submitted via Altiris Helpdesk for the Call Center and route appropriatelyUse Altiris for imaging of systems as neededMaintain and hands-on assist on network, server, or other projects as requested
Mar 2008 - Jan 2009
It End User Support
Api Systems Inc
Provide support for Sunray workstations in Verizon Wireless Call CenterProvide in person support of all POS computer systems Verizon Wireless Retail StoresUse ARS/Remedy to document all troubleshooting performedUse Altiris to image systems as neededMaintained Inventory stock of parts and equipmentAssisted as needed for other projects
Nov 2007 - Jan 2008
Customer Support Technician Level Iii
Kemtah
In-person, on phone, and remote support for computer hardware/software at Sandia National LabsSupport of Sandia network connectivity and Windows TCP/IP and DHCP settingsUse Ghost for imaging/reimaging of systems as neededUse ARS/Remedy to document each and every troubleshooting action and resolution performedRemote administration and troubleshooting of.
May 2007 - Oct 2007
Helpdesk Ii
Kemtah Corp
Phone and remote support for computer hardware and software at Sandia National LabsUse ARS/Remedy to document each and every phone callRemote administration and troubleshooting of systems using SMSAssist customers with in depth Microsoft Office applications problemsMaintain and submit new information to add to the Knowledge Base
May 2004 - May 2007
Help Desk Technician
Lockheed Martin Corp
Phone support for computer hardware and software at Sandia National LabsUse ARS/Remedy to document each and every phone callRemote administration and troubleshooting of systems using SMS, Remedy, and Active DirectorySubmit new information to add to the Knowledge Base
Jun 2001 - May 2004
Technical Support Tech
Worked for ABQ Metro Board of Realtors to provide support of Casa Pro software
Feb 2001 - Mar 2001
Network Technician Supervisor
Sanderson Temps
Worked for ComputerLand on contract to configure/install Novell systems in NM officesTroubleshot and repaired computers and peripheralsOrdered parts to complete repairs
Sep 2000 - Dec 2000
Manufacturing Tech
1995 - 1996
~1 yr
6 education records
James Walker education
Associate'S Degree, Computer Hardware Engineering
Texas State Technical College
Certificate, Computer Certifications
Brainbench.Com
Certification, Technical Support / Technical Trainer
Gateway 2000
Diploma, College Prep
Marion High School
Education record
Defense Language Institute
Security+, Cyber Security
Comptia Tech Career Academy
FAQ
Frequently asked questions about James Walker
Quick answers generated from the profile data available on this page.
What company does James Walker work for?
James Walker works for Crystal Management | CMIT.
What is James Walker's role at Crystal Management | CMIT?
James Walker is listed as Client Support Technician at Crystal Management | CMIT.
What is James Walker's email address?
AeroLeads has found 1 work email signal at @hpe.com for James Walker at Crystal Management | CMIT.
Where is James Walker based?
James Walker is based in Albuquerque, New Mexico, United States while working with Crystal Management | CMIT.
What companies has James Walker worked for?
James Walker has worked for Crystal Management | Cmit, Milvets Systems Technology, Inc., Hp, Schott Solar, and Kbs Computer Solutions.
How can I contact James Walker?
You can use AeroLeads to view verified contact signals for James Walker at Crystal Management | CMIT, including work email, phone, and LinkedIn data when available.
What schools did James Walker attend?
James Walker holds Associate'S Degree, Computer Hardware Engineering from Texas State Technical College.
What skills is James Walker known for?
James Walker is listed with skills including Active Directory, Troubleshooting, Computer Hardware, Hardware, Tcp/Ip, Servers, Technical Support, and Networking.
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