James Barton

James Barton Email and Phone Number

Merlin Entertainments | LEGOLAND® Resorts | Global Leader in Hospitality & Leisure Attractions | Expert in New Openings, Transformation & Innovation Strategy | Redefining Guest Experiences & Commercial Excellence @ Merlin Entertainments
Philadelphia, PA, US
James Barton's Location
Greater Philadelphia, United States, United States
James Barton's Contact Details

James Barton personal email

n/a

James Barton phone numbers

About James Barton

𝗝𝗮𝗺𝗲𝘀 𝗕𝗮𝗿𝘁𝗼𝗻 𝗶𝘀 𝗮 𝗴𝗹𝗼𝗯𝗮𝗹 𝗹𝗲𝗮𝗱𝗲𝗿 𝗶𝗻 𝗵𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆 𝗮𝗻𝗱 𝗹𝗲𝗶𝘀𝘂𝗿𝗲 𝗮𝘁𝘁𝗿𝗮𝗰𝘁𝗶𝗼𝗻𝘀, with over 20 years of experience opening and transforming luxury resorts and iconic theme park destinations around the world. His expertise lies in crafting forward-thinking strategies that merge international market insights with technology and innovation, enhancing guest experiences, optimizing operations, and driving sustainable profitability.𝗝𝗮𝗺𝗲𝘀 𝗵𝗮𝘀 𝗮 𝗽𝗿𝗼𝘃𝗲𝗻 𝘁𝗿𝗮𝗰𝗸 𝗿𝗲𝗰𝗼𝗿𝗱 𝗼𝗳 𝗿𝗲𝗱𝗲𝗳𝗶𝗻𝗶𝗻𝗴 𝗴𝘂𝗲𝘀𝘁 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝘀 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 🪄🌟𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝘃𝗲 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵𝗲𝘀Leveraging new technologies, creative concepts, and market trends to offer experiences that go beyond standard expectations, delivering something unique, memorable, and immersive.🌟𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻Analyzing existing guest experiences and finding ways to radically enhance them, often through a combination of storytelling, design, and operational excellence. This can involve creating themed experiences or integrating new technologies to make the guest journey frictionless and more enjoyable.🌟𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 & 𝗜𝗺𝗺𝗲𝗿𝘀𝗶𝗼𝗻Applying a global perspective and understanding of diverse markets to design highly-tailored and immersive interactions that deeply connect with different customer demographics, ensuring each visit feels exclusive and extraordinary.🌟𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 & 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗜𝗺𝗽𝗮𝗰𝘁Driving operational efficiency and profitability by streamlining processes and delivering innovative, value-driven services, contributing to both guest satisfaction and commercial growth.𝗝𝗮𝗺𝗲𝘀 𝗶𝘀 𝗰𝘂𝗿𝗿𝗲𝗻𝘁𝗹𝘆 leading the global transformation of Food & Beverage across ten LEGOLAND® Resorts in seven countries. He collaborates with cross-functional teams and strategic partners to pioneer LEGO®-themed culinary offerings and groundbreaking dining concepts, delivering immersive, one-of-a-kind guest experiences.𝗝𝗮𝗺𝗲𝘀 𝘁𝗵𝗿𝗶𝘃𝗲𝘀 𝗼𝗻 transforming bold visions into executable and scalable strategies, and continuously seeks to collaborate with professionals equally committed to instigating change and reshaping the future of guest experiences.

James Barton's Current Company Details
Merlin Entertainments

Merlin Entertainments

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Merlin Entertainments | LEGOLAND® Resorts | Global Leader in Hospitality & Leisure Attractions | Expert in New Openings, Transformation & Innovation Strategy | Redefining Guest Experiences & Commercial Excellence
Philadelphia, PA, US
Employees:
4878
Company phone:
+44 1202 666900
Company email:
pressoffice@londoneye.com
James Barton Work Experience Details
  • Merlin Entertainments
    Merlin Entertainments
    Philadelphia, Pa, Us
  • Merlin Entertainments
    Vp / Sr. Food & Beverage Director, Legoland® Resorts
    Merlin Entertainments Aug 2023 - Present
    Poole, England, Gb
    Spearheading the transformation of Food & Beverage across the global LEGOLAND® Resorts estate, working with Merlin’s talented teams and valued partners around the world to develop exclusive LEGO® branded selections, innovative new restaurant concepts and uniquely immersive dining experiences.
  • Merlin Entertainments
    Group Director, Operational Transformation
    Merlin Entertainments Sep 2022 - Sep 2023
    Poole, England, Gb
    Leads the planning and implementation of strategic initiatives across Merlin’s LEGOLAND® Resorts and Resort Theme Parks divisions, orchestrating the efforts of our talented teams around the world to enable new efficiencies, increase revenue and elevate the guest experience.
  • Merlin Entertainments
    Global Head Of Business Transformation, Hotels
    Merlin Entertainments Feb 2020 - Oct 2022
    Poole, England, Gb
    Champion of the hotel guest journey and architect of Merlin's "Next-Generation Sleepover", spearheading the conceptual development, financial planning and logistical deployment of contactless and voice AI technologies, inspiring case studies on Merlin's industry-first approach to extending the theme park experience into the overnight stay through interactive in-room treasure hunts, immersive bedtime stories and convenient contactless access to hotel staff and services 24/7.
  • Merlin Entertainments
    Head Of Systems & Process, Hotels And Commerical Services
    Merlin Entertainments Jun 2014 - Feb 2020
    Poole, England, Gb
    Provides corporate guidance and hotel subject matter expertise to senior-leadership teams globally, responsible for 32 hotels across 15 theme park destinations in 10 countries, with a focus on using technology to create new efficiencies, optimize revenue and achieve service excellence in all areas of the business.
  • Merlin Entertainments
    Head Of Hotel Operations
    Merlin Entertainments Nov 2012 - Jun 2014
    Poole, England, Gb
    Hotel operations champion, senior-leadership team member responsible for the conceptual development, planning and opening of North America’s first LEGO® themed hotel at LEGOLAND® California Resort.
  • Hospitality Financial And Technology Professionals (Hftp®)
    Hitec Advisory Council Member
    Hospitality Financial And Technology Professionals (Hftp®) Jun 2021 - Jan 2023
    Austin, Texas, Us
    HITEC is the world’s most expansive hospitality technology event brand which offers a combination of an exhibition, education program, headliner sessions presented by business thought-leaders, and networking and social activities. The well-known industry event draws the brightest minds and hottest technologies from across the globe.
  • Ocean Place Resort & Spa
    General Manager / Rooms Director
    Ocean Place Resort & Spa May 2010 - Jul 2012
    Long Branch, Nj, Us
    Rooms Director and interim General Manager, leading ownership transition and turnaround of a high-volume, 254-room destination resort located on the famed "Jersey Shore"
  • H2 Hospitality Group
    Multi-Unit Hotel And Restaurant Manager
    H2 Hospitality Group Sep 2008 - Mar 2010
    Us
    General Manager accountable for budgetary and operational oversight of multiple award-winning fine dining restaurants and boutique luxury hotels in New Jersey and Pennsylvania
  • Hawks Cay Resort
    Hotel Director
    Hawks Cay Resort Oct 2007 - Jun 2008
    Duck Key, Fl, Us
    Lead hotel exec during successful $42M renovation and reopening of a luxurious 446-room family resort, earning a Preferred Hotels & Resorts affiliation, AAA "Four-Diamond" award, and named Travel + Leisure's "Top 25 Resorts in North America", Florida Travel + Life "World's Best Awards"
  • Cheeca Lodge & Spa
    Rooms Division Director
    Cheeca Lodge & Spa May 2006 - Oct 2007
    Islamorada, Florida, Us
    Rooms Director leading the turnaround of a luxurious 199-room fishing resort (condo/hotel), earning a prestigious affiliation with Small Luxury Hotels of The World and AAA "Four-Diamond" award
  • Borgata Hotel Casino & Spa
    Front Office Shift Manager, Charter Associate
    Borgata Hotel Casino & Spa Jun 2003 - May 2006
    Atlantic City, Nj, Us
    Charter associate contributing to the successful opening of a 2002-room luxury casino hotel, recognized as “Best Casino Hotel in North America" by Gambler Magazine and a AAA "Four Diamond" award recipient

James Barton Skills

Resorts Hospitality Management Rooms Division Hospitality Hotel Management Front Office Hospitality Industry Hotels Customer Satisfaction Pre Opening Team Building Budgets Operations Management Property Management Systems Revenue Analysis Training Housekeeping Grand Openings Team Leadership Turn Around Management Tourism Executive Management Budget Management Guest Service Management Opening Hotels Leadership Renovation Process Improvement Guest Service Project Planning Luxury Yield Management Management Lockbox Expense Management Turnarounds Capital Budgeting Change Leadership Guest Satisfaction Hotel Booking Lodging Pre Opening Experience Rooms Division Management Leisure Micros Opera Project Management Strategic Planning New Concepts Food And Beverage

James Barton Education Details

  • Imd
    Imd
    Executive Leadership Training: Digital Disruption
  • Imd
    Imd
    Executive Leadership Training: Leading Strategic Initiatives
  • University Of Phoenix
    University Of Phoenix
    Hospitality Administration/Management

Frequently Asked Questions about James Barton

What company does James Barton work for?

James Barton works for Merlin Entertainments

What is James Barton's role at the current company?

James Barton's current role is Merlin Entertainments | LEGOLAND® Resorts | Global Leader in Hospitality & Leisure Attractions | Expert in New Openings, Transformation & Innovation Strategy | Redefining Guest Experiences & Commercial Excellence.

What is James Barton's email address?

James Barton's email address is me****@****ton.com

What is James Barton's direct phone number?

James Barton's direct phone number is +4412026*****

What schools did James Barton attend?

James Barton attended Imd, Imd, University Of Phoenix.

What are some of James Barton's interests?

James Barton has interest in Writing, Project Management, Hospitality, Analytics, Leadership Development, Scrum, Surfing, Music Production, Stand Up Paddle Surf, Mountain Biking.

What skills is James Barton known for?

James Barton has skills like Resorts, Hospitality Management, Rooms Division, Hospitality, Hotel Management, Front Office, Hospitality Industry, Hotels, Customer Satisfaction, Pre Opening, Team Building, Budgets.

Who are James Barton's colleagues?

James Barton's colleagues are Miracle Jenkins, Anthony Read, Ajay P Joy, Tony Ferrar, Tania Lesley Holt, Jack Stevenson, Alexandra Sami.

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