James Forbes Email & Phone Number

Brighton, England, United Kingdom

• Key Achievements & Responsibilities:
• Development and delivery of customised training programmes for Melon, Concur, and Cytric platforms, resulting in improved client adoption rates and user proficiency
• Create and maintain an extensive digital learning ecosystem including: - Interactive e-learning modules - Professional video tutorials - Comprehensive FAQ documentation - Self-paced learning resources
• Utilise authoring tools (Camtasia, InDesign, Articulate, Highspot) to produce engaging, multimedia training content aligned with diverse learning styles
• Orchestrate successful platform adoption strategies through targeted training initiatives and ongoing user support, driving increased booking compliance
• Cross-functional collaboration with onboarding teams to ensure seamless integration of training programmes with client implementation goals

Brighton And Hove, England, United Kingdom

• Managing comprehensive travel solutions for high-value SME clients in the Oil & Gas, Marine, Engineering, and Security sectorsKey Achievements & Responsibilities:
• Successfully managed a diverse portfolio of SME accounts, delivering tailored travel management solutions whilst ensuring strict adherence to individual corporate travel policies
• Led and developed a high-performing team of 5 travel consultants, ensuring consistent service excellence and professional growth
• Orchestrated complex travel arrangements including: - International air travel including marine/crew changes - Ground transportation - Accommodation - Ancillary services - Last-minute bookings and changes
• Demonstrated exceptional problem-solving skills in managing urgent travel requirements within strict budget constraints and demanding timeframes
• Established and nurtured strategic client relationships through regular consultations and proactive account management

Hove, East Sussex, BN13 3YA

* All travel aspects of a portfolio of SMEs in the Oil and gas, Marine and Engineering sectors* Source, develop and maintain client relationships.* Management and development of a team of 4 staff.* Booking all air, car, hotel and a wide range of ancillary services for the relevant business trip/need, while adhering to the individual company travel policy.

Worthing, United Kingdom

Specialised in delivering comprehensive travel and administrative support to high-net-worth individuals, entrepreneurs, SMEs, international speakers and consultants. Core competencies encompassed:Business Support:Executive diary management and schedulingMeeting and event coordinationComplex travel logistics and itinerary planningHotel and accommodation.

Brighton, United Kingdom

* All travel aspects of a portfolio of Small to Medium Businesses* Source, develop and maintain client relationships.* Management and development of a team of 5 staff.* Responsible for all financial aspects of my portfolio – invoicing, payments and credits where needed on a monthly basis.* Booking air, car, hotel and a wide range of ancillary services for.

Brighton, United Kingdom

* Booking air, car, hotel and a wide range of ancillary services for the relevant business trip/need, while maintaining the company travel policy.* Booking occasional personal enquiries, leisure package holidays and cruises.* Full travel management services for a large blue-chip company.* Calculating complex airfares – using various sources (IATA, BT and.

Brighton, United Kingdom

* Extensive experience in luxury travel-related sales including air, cruise, hotels, package holidays and custom holidays utilising a wide variety of systems to attain the best possible product for the client.* Calculating complex airfares by using the in-house airline program in order to find the best possible solution for the client using complimentary.