-Interact with potential applicants via email and over the phone in a knowledgeable, honest and professional manner in order to arrange a tour and gain a new resident-Conduct tours in a timely yet thorough style, answering all questions and overcoming objections with positive spins, whilst always giving information in accordance with Fair Housing laws. Acting as a wealth of knowledge and information, and always asking for the close.-Assisting current residents with any and all needs to ensure tenant satisfaction and maintain building occupancy retention-Acting as a team player and assisting colleagues with jobs not normally assigned to the leasing consultant position in order to maintain office camaraderie and team success-Working alongside the Community Manager to implement bold and unique marketing ideas and strategies to stand above the competition, particularly in an environment where lack of community/apartment amenities, and a large construction project across the street, could be a hindrance to potential deals-Building professional and personable relationships with Brokers and Brokerage Houses to maintain a steady stream of reliable and vetted traffic, in an industry inundated with stiff competition particularly during a pandemic where normal protocols for gaining new residents are heavily tested-Draft and upload monthly marketing reports, weekly stack plans, resident correspondence and building newsletters-Proficient in Yardi, Rentcafe, Rise Buildings, Knock, Microsoft Office and Teams

-Greet prospective residents, qualify, determine needs and preferences. Professional present community and specific apartments while providing features and benefits-Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to apartmentsMaintain awareness of local market conditions and trends. Contribute ideas to the Property Manager for marketing property and for improving resident satisfaction

➢ Present company programs and products in a timely, professional manner to groups of 10-50➢ Conduct sales orientation training sessions for all new and rehired representatives, focusing on product knowledge, effective sales strategies, customer service, quality, compliance and productivity➢ Facilitate training program/process through presenting and directing structured learning on all new and improved programs➢ Host new owner workshops and guide new customers through recent purchases, handling all questions, comments and concerns in a professional and engaging manner ➢ Professional history of creating a culture of winning; while maintaining high standards of team integrity, diversity, employee relations and compliance. Committed to community involvement and philanthropic participation

Project Management of consulting automotive clients on hiring for high-level employees➢ Headhunted high profile engineers and designers for prestigious British automotive clients including Jaguar, Land Rover, Bentley, Rolls Royce, Noble, McLaren, Lotus and Aston Martin➢ Traveled internationally for strategic development of new business relationships whilst simultaneously acting as primary recruiter for current clientele and responding to all hiring needs immediately and effectively ➢ Developed strategic planning for the organization by implementing several new streamlined business procedures and creating viral and social media campaigns to attract new business and candidates

Leadership of program promotion and networking at universities➢ Leveraged exceptional communication and presentation skills to provide 1-2 minute informational speeches to audiences up to 20 times daily while managing daily internet requests for more information ➢ Built numerous productive business relationships; resulted in signing over 70 contracts. ➢ Developed novel approaches to program marketing and promotion; achieved honor of #1 North American salesperson and recruiter in 2009.

Hired and trained over 100 employees located statewide in 3 months; Change Management➢ Resolved employee relations and attendance issues in a timely fashion through long-range planning, problem solving and use of back-up staff.➢ Utilized strong service skills to effectively handle conflicts and ensure customer retention➢ Inspired the creation of a new marketing department; devised and implemented product planning campaigns and strategies; increased revenue and recognition, improved client relationships and cost reduction