James Kenton Smith
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James Kenton Smith Email & Phone Number

IT, ERP, Client Engagement Relationship Management
Location: Melbourne, Victoria, Australia 8 work roles 1 school
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Role
IT, ERP, Client Engagement Relationship Management
Location
Melbourne, Victoria, Australia

Who is James Kenton Smith? Overview

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James Kenton Smith is listed as IT, ERP, Client Engagement Relationship Management based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for James Kenton Smith.

James Kenton Smith previously worked as Business Applications ERP Specialist at Globe International Ltd. and Business Systems Specialist at Brand Collective Pty Ltd. James Kenton Smith holds Bachelor'S Degree, Information Technology from Federation University Australia.

Profile bio

About James Kenton Smith

An enthusiastic IT Professional with a background in Business Systems Applications, ERP Administration & Implementation, Service Delivery and Account Management. Heavy promoter of Company Culture and encouraging a journey to self actualization. I believe in people and the importance of being a positive influence whilst allowing ourselves to grow both professionally and personally. With the right values and support, any employee will organically promote company values, people culture and all while being accommodating and even chameleonic to the needs of an ever changing industry.

Listed skills include It Service Management, Technical Support, Incident Management, Itil, and 49 others.

8 roles

James Kenton Smith work experience

A career timeline built from the work history available for this profile.

Business Applications Erp Specialist

Port Melbourne, Victoria, Australia

- Manage ERP Data Synchronizations across 3 Regions (AU/US/EU)- Streamline Data Exchanges and Processes - ERP Projects and Implementations- Building Autonomy and Up-skilling internal Teams- In-House Developed Automation- In-House Developed Tools to work around existing software/solution limitations (Product Management a particularly focus)- Transition.

Dec 2022 - May 2024

Business Systems Specialist

- Apparel21 ERP Administration, End-user Support, Maintenance, Testing and implementation ofNew features- EDIFACT/B2B/BXB Data-Testing, Upload and Support.- Internal documentation creation, maintenance and established newstandardization/templates- User Account Managemenet (Active Directory / 365 Administrator)- Full Omni-channel Support- Performance.

Feb 2022 - Nov 2022

Client Engagement And Relationship Manager

Richmond, Victoria, Australia

Responsible for nurturing and growing relationships with customers helping them to maximize their utilization of the Apparel 21 platform; identifying areas for improvement and providing opportunities for growth through analysis of the business requirements. Worked with over 50 Fashion Companies.Other responsibilities include:- Support Escalation- Promoting.

Nov 2018 - Jan 2022

Application Support Analyst/Consulting Analyst

Richmond, Victoria, Australia

- Providing customer service support for Clothing/Apparel ERP customers- Installation, Configuration and Implementation of configuration to support ERP infrastructure and software solutions (specific to Apparel 21).- Strong focus on POS, Retail and Online applications (API Endpoints).- Consulting and support to Retailers, Web Development, Middleware and.

Aug 2015 - Nov 2018

Client Infrastructure Specialist

Ibm

Ballarat, Australia

3rd Level Desktop Support Role assisting the Westpac Servicedesk and IBM Remote Technical Support team with incidents that could be resolved by standard support/escalation processes.Required a broad understanding of Windows Applications, Virtual Machines, Networking and other IT software/principles.Remote desktop support for Banking professional in the.

Nov 2011 - Apr 2015

Subject Matter Expert

Mount Helen

SME role for 24 hour McDonalds IT Support Desk.* Remote support for McDonalds Restaurants across A/NZ and Pacific Areas* Support of Point of Sales, Back Office Systems, Ordering and Kitchen Monitoring Systems.* Configuration and Deployment of McDonalds specific software.

Oct 2006 - Nov 2011

Ibm Help Desk Support Analyst

Mount Helen

IBM Internal Service desk providing application and configuration support to IBM employees across ANZ, US and UK.

Jun 2006 - Oct 2006

Tafe Lecturer

Ballarat, Australia

Sessional Lecturer role teaching TAFE students working towards their Certificate IV Diploma in I.T.Role included:* Creating and delivering presentations/lectures* Running Lab and Practical sessions to supplement delivered lectures* Updating and improving existing curriculum* Focus on basic computer hardware, installation and considerations for both new and.

Mar 2006 - Nov 2006
1 education record

James Kenton Smith education

FAQ

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What is James Kenton Smith's role at their current company?

James Kenton Smith is listed as IT, ERP, Client Engagement Relationship Management.

Where is James Kenton Smith based?

James Kenton Smith is based in Melbourne, Victoria, Australia.

What companies has James Kenton Smith worked for?

James Kenton Smith has worked for Globe International Ltd., Brand Collective Pty Ltd, Apparel21, Ibm, and Ibm Australia.

How can I contact James Kenton Smith?

You can use AeroLeads to view verified contact signals for James Kenton Smith, including work email, phone, and LinkedIn data when available.

What schools did James Kenton Smith attend?

James Kenton Smith holds Bachelor'S Degree, Information Technology from Federation University Australia.

What skills is James Kenton Smith known for?

James Kenton Smith is listed with skills including It Service Management, Technical Support, Incident Management, Itil, Information Technology, Service Delivery, Microsoft Exchange, and Customer Service.

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