Special Projects Manager
The Complete Garden Holdings
Established the company owned division for The Complete Garden.Strategically planned, established and managed company owned sites nationally. Managed a total of 8 sites with 5 in Victoria, 1 in New South Wales, Australian Capital Territory and Queensland.Establish new sites by coordinating tradesman, logistics, product from suppliers, recruit team members, educate company policies and procedure to new team members, plan and implement opening marketing campaign.Recruit, train and manage team members at all 8 sites, total of 22 team members nationally.Create, implement and manage marketing budgets for each site.Set budgets and review Profit & Loss statements.Continuous development of policies, procedures and manuals for stores. On-site inspections to review merchandising, marketing and compliance checks. Provide sales and customer service advice. Conduct point of Sale and back office training and support for team members.Identify new sales opportunities, review efficiency in operations.Attend international trade shows in China to meet suppliers and undertake business negotiations.Co-ordinate the operation of special events such as the Melbourne International Flower and Garden Show and Furnitex.Facilitated the quarterly supervisor forum, where management and supervisors meet to discuss performance, operations and sales.Developed a new online furniture brand, co-ordinating and managing the setup of the e-commerce site. Due to the success of the website we also opened an outlet in the centre of Bendigo.