James King Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

In my role as eCommerce Content Manager with PUMA, one of my primary responsibilities was product management. I managed our catalogue of approximately 2000 - 3500 styles per season using PIM tools and Magento 2 CMS, ensuring all product copy, imagery, pricing, attributes, categorisation, and dates are accurate and fully enriched.I controlled all on-site.

Melbourne, Australia

In my role as Ecommerce Coordinator, I was responsible for every facet of the online store, as well as the customer experience of shopping with Reid. I monitored Google Analytics to measure website and revenue performance, and identify issues and areas for continuous improvement. Using Magento and Apparel21, I created new products, as well as uploaded.

Melbourne, Australia

In my role as Digital Marketing Assistant, I worked with the Marketing team to create and edit all website content for the products we sold. I wrote unique & succinct copy for a variety of our products, incorporating best practices for SEO, and ensuring that the copy relays technical information to customers in an engaging, easy to understand format.I.

Melbourne, Australia

On a daily basis, I worked within the Sales team and provided support to walk in customers, over the phone, via email, and through the Zendesk Helpdesk system. I was required to follow up outstanding payments, create quotes for custom orders, notify customers of ETAs and utilised our extensive backend to track orders. In this role, I was responsible for.

Sydney Area, Australia

During my time at MSY Technology, I worked within a team to assist customers with sales and product enquiries both over the phone and face to face. This required me to retain extensive product knowledge in order to provide a high level of customer service. My role involved cash handling, processing EFTPOS and credit card payments, and reconciling accounts.