Meta Certified Digital Marketing AssociateDigital StrategistExperienced Website DeveloperShopifyPartners

Account Manager - Fresha Dairy BrandsAccount Management - Client Accounts include: Brookside Dairy, Kelloggs, GSK Kenya, Darling Hair and currently Fresha Dairy BrandsClient ServiceBuild digital marketing Unit roadmapBusiness development - New Client acquisitionDigital Marketing strategy both for internal Digital properties and for Brands eg Corteva agriscience Digital Media Buying - Google Ads, Facebook AdsSEO/SEM, Google Analytics & Social Media Management tools

Business DevelopmentProposal WritingAccount ManagementClient ServiceBudgetingReports

Providing Digital Signage Services for Brands to communicate reach and engage their target audience in a cost effective way

• Build capacity of IT staff in IT systems Administration, Needs analysis and initiatives including the use of ICT in the teaching learning process. • Salesforce User support and Administration• ICT policy and Strategy development: Contributed to the development of an ICT development strategy for Dessie College of Teachers Education, including assessment of technology gaps, opportunities, standards and develop a customized strategy for the institution• Technical Assistance in management of all IT physical infrastructure including servers, computers, and printers (e.g., implementation and operation of office systems such as Microsoft Office, Desktop Applications; Local Area Networks [LAN])• Ensured that all databases and modules are properly stored, backed up, and accessible to the proper staff (e.g., backup files and data to secure locations)• Implemented web-based technologies in the college, particularly implementation of Intranet and communication software appropriate to low-bandwidth environments.• Administered users accounts and configures laptops and desktop computers and peripherals by assigning security levels• Purchasing and maintaining all IT equipment (e.g., preparing the specifications for IT equipment and software purchases, contacting service providers for repairs)• Planned network expansion needs, implement expansion tasks, troubleshoot and maintain network devices, this includes follow up installed fiber, Routers ,UTP, core switch and access switch, MDFs, IDFs, etc at all campuses• Deliver IT training for the IT Support technician, teacher educators & administrative staff• Install, upgrade, follow up, research and administer all network based services including the proxy server, mails, files, web, window update sever, and antivirus Server• Ensuring system improvements in keeping with new technologies (e.g., making recommendations for all systems, processes, infrastructure, etc.)

Responsibilities:User Support and Training of 70 Local Users 30 Remote users and Mombasa and Kisumu Use of Microsoft System Service Centre application and services management toolHardware Diagnosis Repair and Maintenance HP, Dell, AcerVirtual Server Management (Hyper V) on HP DL380 Configuring and troubleshooting Active Directory Domain ServicesMS Exchange 2010 Mail server User Setup and administrationSupport critical Sage X3V6 ERP application and in-house software installationsLAN and WAN (to Branches) managementTelephony System service management

Project Management: Hotel Management system Installation and ImplementationUser TrainingHardware supportWireless Network setup security and access Management

IT Helpdesk administration, Computer Hardware Maintenance &.User Support for 20 users and ERP systems MaintenanceLAN administration and Software Installations including VoIP System setupCustomer Service and Back office DutiesProvide software support for Microsoft Windows 7, Windows XP/2000 and Microsoft pplications.

Technical supervision structured cabling and wireless network installation.LAN setup project at Kenya Meat Commission wireless access Points and Cabling