Head Of Commercial Operations
Jan 2019 - Apr 2022
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James Kitto Email & Phone Number
Head of Operations at Cheltenham Festivals
1 work email found
@cheltenhamfestivals.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Role
Head of Operations at Cheltenham Festivals
Location
Gloucester, England, United Kingdom
Who is James Kitto? Overview
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Quick answer
James Kitto is listed as Head of Operations at Cheltenham Festivals based in Gloucester, England, United Kingdom. AeroLeads shows a work email signal at cheltenhamfestivals.com and a matched LinkedIn profile for James Kitto.
James Kitto previously worked as Head Of Commercial Operations at Bristol Zoological Society and Head of Guest Services at Bristol Zoological Society. James Kitto holds Bachelor'S Degree, Music from University Of Wales, Cardiff.
Company email context
Email format at cheltenhamfestivals.com
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{first}.{last}@cheltenhamfestivals.com
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Profile bio
About James Kitto
I am a people focused, commercially motivated operations manager specialising in charitable visitor attractions and the development and delivery of a world class visitor experience. I have over 20 years’ experience in the leadership and management of iconic, large scale venues and visitor attractions. I have experience in the development and implementation of increasing revenue, retail operations, product development, customer service strategies, change management, implementation of industry leading IT initiatives, management and development of large teams, budgetary management, human resources, H&S and event management.
Listed skills include Event Management, Arts Administration, Performing Arts, Theatre, and 11 others.
7 roles
James Kitto work experience
A career timeline built from the work history available for this profile.
Head Of Guest Services
Feb 2016 - Jan 2019
Trustee - Chair
Feb 2016 - Jul 2019
Freelance Venue Operations Consultant
Stratford Artshouse
Oct 2015 - Dec 2015
Theatre Manager
Head of Department. Responsible for inspiring, leading and management of a team of 8 Managers and 65 customer service staff (including responsibility for all recruitment, scheduling, training and performance)Responsible for the operationally efficient and safe management of all public activities across the RSC’s Stratford venues.Budget responsibility for.
Jun 2006 - Jul 2015
Front Of House Manager
Devised and delivered all FOH operational policies and procedures for a new £112m cultural venue which opened in November 2005.Line Management of 100+ casual Visitor Service Assistants and 5 Duty Managers. Duty Management and recruitment and training of Duty Managers and all VSAs, ensuring all customer service staff consistently met and exceeded customer.
Sep 2004 - Jun 2006
Deputy House Manager
Event Management – managing events from initial enquiry through to management on the day, ensuring rooms were set up as required and liaising with internal departments and suppliers to ensure each event ran smoothly and all expectations were met and exceeded. Line Management of 100 + FOH & BOH stewards. Production of rotas and administration for all.
Sep 2001 - Sep 2004
2 education records
James Kitto education
Bachelor'S Degree, Music
University Of Wales, Cardiff
Education record
John Hampden Grammar School, High Wycombe
FAQ
Frequently asked questions about James Kitto
Quick answers generated from the profile data available on this page.
What is James Kitto's role at their current company?
James Kitto is listed as Head of Operations at Cheltenham Festivals.
What is James Kitto's email address?
AeroLeads has found 1 work email signal at @cheltenhamfestivals.com for James Kitto.
Where is James Kitto based?
James Kitto is based in Gloucester, England, United Kingdom.
What companies has James Kitto worked for?
James Kitto has worked for Bristol Zoological Society, Llanthony Secunda Priory Trust, Stratford Artshouse, Royal Shakespeare Company, and Wales Millennium Centre.
How can I contact James Kitto?
You can use AeroLeads to view verified contact signals for James Kitto, including work email, phone, and LinkedIn data when available.
What schools did James Kitto attend?
James Kitto holds Bachelor'S Degree, Music from University Of Wales, Cardiff.
What skills is James Kitto known for?
James Kitto is listed with skills including Event Management, Arts Administration, Performing Arts, Theatre, Management, Festivals, Event Planning, and Live Events.
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