James Knopf Email and Phone Number
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James Knopf personal email
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“Perfection is not attainable, but if we chase perfection, we can catch excellence.” - Vince Lombardi Hello, my name is James Knopf and I am a highly accomplished, growth-focused, and solutions-oriented strategist with 20+ years of experience and demonstrated success in orchestrating and implementing short- and long-term sales, operations, and merchandising strategies to achieve and exceed business development and growth targets for high-growth organizations. My expertise lies in developing strategic partnerships, negotiating high-value contracts, and delivering excellent customer service and support to drive business success. Throughout my career, I have overseen day-to-day multi-unit operations to deliver exceptional sales results.I am a transformational leader who is driven by challenges, undeterred by obstacles, and committed to furthering the standards of excellence. I am an engaging strategist with extensive experience in training, motivating, and encouraging teams to achieve profitable growth in sales revenues.Specialties: Strategic Planning & Implementation | Business Development & Growth | Consistency & Performance Excellence | Relationship Development | Data-Driven Decision Making | Team Building & Leadership | Process Improvement InitiativesCareer Highlights:• Generated $500 million in annual sales, outpacing the organization by streamlining key focus areas of Directing Operations, Today at Apple, and Talent Development in multi-unit environments.• Designed and developed a framework for the B2B customers to ensure engagement with customers on a different level, enabling the company to achieve 30% incremental growth than previous years. Want to know more about my experience, passion, areas of expertise, or the improvements I can make to your organization? Connect with me at jknopf@mac.com.
Lucid Motors
View- Website:
- lucidmotors.com
- Employees:
- 7075
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Director Of Sales And Field OperationsLucid MotorsPhoenix, Az, Us
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Director Of SalesLucid Motors Jun 2024 - PresentNewark, California, Us
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Director Of Field SuccessLucid Motors Oct 2023 - Jun 2024Newark, California, UsAs the Director of Field Success, I am responsible for shaping the success of our luxury electric vehicle company in the field. I am responsible for crafting and implementing field policies, enhancing field recognition and success programs, and optimizing field performance to ensure exceptional customer experiences.
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President And FounderDirigo Coaching Group Nov 2022 - Oct 2023Full Service Consulting that specializes in: Operational Planning & Execution • Staff Training & Development • Market Research & Analysis • Data-Driven Decision Making Performance Management • Talent Management • Diversity, Equity, & Inclusion • Long-Term Vision & Plan Development Human Resources Management • Retail Operations Management • Program & Project ManagementGlobal CS Management • Pre-Post Sale Tech Presentations • Post Sale Technical & Educational SupportFull Life Cycle HR • Succession Planning • Calibrations / Career Pathing & Development • Leadership RetentionCreate Executive Employee Development Systems • SMB thru Enterprise Sales Cycle Management • Account Management Community Development • B&M Scale and Create Growth Strategies • Continuous Improvement Modeling/Implementation
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Market LeaderApple 2001 - Oct 2022Cupertino, California, UsProgressing through number of job positions at Apple Inc., (2001 – 2022)., I worked as Market Leader from 2009 to 2022, where I played an integral role in efficiently managing multiple locations in Chicago and Saint Louis with $500 million book of business and 1000 people, to drive revenues, sales, and support. I spearheaded the management and execution of I&D with a focus on Differentiation and Hiring Initiatives to align with company vision. I contributed efforts towards improving post-sales service by designing and delivering effective training to the creative team and demonstrating knowledge and practices. I provided hands-on leadership and support to 1k employees, assessed performance, identified skills gaps, evaluated training needs, and conducted training sessions to improve productivity and efficiency. I prepared schedules for team members, assigned duties and targets, defined goals, identified underperforming individuals, and promoted teamwork to retain top talent and address critical challenges. I aligned team objectives with organizational vision and purpose to help achieve mutual targets. I drove focus on acquisition of new customers and development of effective teams. I utilized analytical and critical thinking skills to identify customer pain points while sharing feedback with senior leaders to provide detailed insights on a grassroot customer standpoints and facilitate strategic decision-making process. I monitored $500 million P&L, directly influencing resource allocation of the company. I worked with senior leaders in creating leadership leaders in alignment with diversity and company culture. -
District ManagerHollywood Entertainment 2000 - 2001UsI single-handedly managed the entire operational responsibilities of 12 stores, including sales, customer service, inventory, staffing, HR, and P&L with total annual revenue of $15 million. I delivered coaching and support to 12 store managers and 50 assistant managers to catapult district-wide productivity and efficiency. I directed 250 employees, shared best practices, allocated workload, and created and maintained a productive working environment to retain top talent. Highlights of accomplishment in this role include:I ensured the delivery of exceptional customer service by identifying and resolving problems, handling complaints, and answering queries in a courteous manner. -
Regional Operations ManagerPhillips Van Heusen 1992 - 2000New York City, Ny, UsI standardized corporate and brand strategy by suggesting new store concepts. Leveraged long-term knowledge of brand in developing and launching new product. I collaborated with Corporate Merchandisers in designing, testing, and launching new product. I directed all aspects of Bass Division’s operations, P&L, IT, inventory, product fulfillment, and loss prevention across 32 locations.Highlights of accomplishment in this role include:I hired an external graphic designer to redesign a shoe brand for women. I convinced buying team to plan and execute test run of 500 shoes in three different locations. I successfully positioned the brand as company’s most desirable product and generated $12 million in sales. I earned recognition as one of the top-performing individuals for driving top-line growth and improving employee engagement.I accomplished operational excellence by ensuring proper staffing, implementing floor plans, and efficiently managing $60 million P&L. -
Senior Team ManagerGap Inc. 1985 - 1992San Francisco, California, UsManager in Maine and DC Metro Area
James Knopf Skills
James Knopf Education Details
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University Of MaineGeneral
Frequently Asked Questions about James Knopf
What company does James Knopf work for?
James Knopf works for Lucid Motors
What is James Knopf's role at the current company?
James Knopf's current role is Director of Sales and Field Operations.
What is James Knopf's email address?
James Knopf's email address is jk****@****ple.com
What is James Knopf's direct phone number?
James Knopf's direct phone number is +140897*****
What schools did James Knopf attend?
James Knopf attended University Of Maine.
What skills is James Knopf known for?
James Knopf has skills like Customer Service, Customer Experience, Team Leadership, Customer Satisfaction, Retail, Leadership, Management, Driving Results, Team Building, Cross Functional Team Leadership, Account Management.
Who are James Knopf's colleagues?
James Knopf's colleagues are Mustafa Mert Aşaroğlu, Om Kukunuru, Semsettin Subutay Akarca, Arturo Felipe Salido Siqueiros, Desmon Palmer, Arun Prakash Mantena, Nikhil Bagul.
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