James Knuckey Email & Phone Number

San Jose, CA, US

Santa Clara, CA

• Acquired by First Citizens Bank in March 2023
• Led team of subject matter experts for the consumer digital banking platform and provided back-end structure and user interface consultation to upper management.
• Investigated areas for process improvement, including documenting requirements, creating timelines, and drafting budgets to cut costs/time. Recently executed projects that saved the company $165,000 per year.
• Maintained active, strong partnerships with multiple teams… Show more Acquired by First Citizens Bank in March 2023
• Maintained active, strong partnerships with multiple teams, including, but not limited to: Legal, Compliance, Privacy, Operations, Client Services, and Risk. The goal of these relationships is to continually support.
• Provided full support for 36 client-facing and internal systems, including troubleshooting of outages in those systems.

Menlo Park, CA

• Managed a portfolio of internal content, including the drafting, editing, and publishing of over 350 documents in Microsoft SharePoint.
• Designed and built a series of monthly dashboard reports that tracked client document signing behavior.
• Administered the bank’s DocuSign account, including the building and testing of over 70 templates that were used to facilitate rapid and effective client interactions.
• Analyzed CRM data to better understand client exchanges and needs across the… Show more
• Analyzed CRM data to better understand client exchanges and needs across the bank.
• Led 25 training sessions that were designed to improve employee interactions with bank-wide software and the subsequent implementation of controls to ensure training compliance.

Moss Landing, CA

Thesis dissertation on the phylogenetics and systematics of a family of soft-nosed skates from the Northeastern Pacific. Utilized current molecular techniques for the purpose of barcoding the species examined. Skilled in gene amplification, flow cytometry, and cell culturing. Also served as an officer on the Student Body at the labs for 1.5 years.

Palo Alto, CA

• Traveled to elementary and middle schools to teach students general science, including: biology, ecology, oceanography, geology, conservation, and history.
• Led docent tours of the company’s public outreach facility, including educating adults and children on the biology and history of the San Francisco Bay.
• Instructed students on environmentally friendly and sustainable practices.
• Created new hands-on learning experiences and trained colleagues on their use.
• Led field trips… Show more
• Led field trips consisting of 30 students to the Palo Also Baylands, which added onto the classroom experiences and lessons.

Palo Alto, CA

• Communicated with parents and administrators to confirm that trips were going ahead as planned, buses were available to transport campers, and that activities were confirmed.
• Facilitated with the logistics of getting 20 campers to their destinations and back in a safe manner.
• Contacted local bus companies to reserve vehicles and ensured that those vehicles had all of the necessary safety certifications.
• Assembled and broke down activities/lessons and transported materials to field… Show more
• Assembled and broke down activities/lessons and transported materials to field trip sites.
• Coordinated the packing of supplies and equipment before and after each trip.

San Jose, CA

• Managed the operational sections of the Oracle CMMS database that dealt with the company's assets and equipment.
• Adapted Microsoft Access Databases to import asset records from the Oracle database, select required records, and build reports for users.
• Coordinated bi-weekly meetings with department heads.
• Processed internal and client communications quickly and efficiently.
• Contacted outside clients for missing information and handled internal document requests.
• Answered all… Show more

San Jose, CA

• Supported graduate research in the Biology Department.
• Harvested tissue and blood from 1,000’s of mosquitofish (Gambusia affinis).
• Processed 200+ biological samples for study under scanning and transmission electron microscopes.
• Maintained complex instrumentation, while sticking to strict sanitization procedures.
• Transported and disposed of hazardous wastes.
• Prepared insightful presentations for scientific conferences.

Redwood City, CA

• Collected and identified fishes from the San Francisco Bay utilizing an otter trawl.
• Cataloged species diversity and body measurements via multiple Microsoft Access databases that tracked population fluctuations.
• Instructed students from kindergarten through university level on the geology of the San Francisco Bay and the flora and fauna of the Bay.

Master'S Degree, Marine S, 3.9 Gpa

Activities and Societies: Associated Student Body of Moss Landing Marine Laboratories Thesis Manuscript Titled- A Taxonomic Revision of.

Marine Biology, Biology, Chemistry, Humanities

Activities and Societies: Associated Student Body of Moss Landing Marine Laboratories, Biology Club, Chemistry Club, Humanities Honors.

High School

Activities and Societies: Roller Hockey Team, Cross Country Team