As a Principal Consultant at Arcweb Technologies, I help companies maximize the impact of their digital and new technology initiatives. Today’s fast-moving landscape demands agility and speed from teams building custom software. To win they must balance business priorities, technical considerations, and empathy for the end-user. Grounded in digital strategy and technology delivery I work hand-in-hand with my clients throughout the digital product lifecycle. I deploy and manage small teams of experts that have been trusted with over 80 mission critical strategy, design, and engineering challenges in just the past few years. Think you’ve got a project, challenge, or milestone worth discussing? Reach out, and let’s talk about how Arcweb might help.

As a member of Tonic’s Executive Leadership Team I oversee definition and delivery of all services including Digital Innovation, Experience Design, Mobile & Web Product Development, Voice & Conversation Design. Key Achievements:* Defined and launched a stand-alone “Innovation as a Service” offering* Re-structured agency services to align with today’s shifting digital service landscape* Managed across all delivery capabilities including Digital & Product Strategy, User Experience Design, Technical Architecture & Development* Lead-through Tonic Design's acquisition and shift to an internally focused operationIn my time at Tonic Design Co. I've worked across a wide variety of industry verticals to successfully plan and deliver 100+ digital initiatives across a wide variety of technologies including web, mobile, internet-of-things, machine learning, and Amazon Alexa.

As Tonic's VP, Client Services I provide strategic and operational leadership to the Tonic’s New Business, Account and Project Management teams. I have accountability for all components of successful project delivery, client satisfaction, and revenue / profitability across the agency. My teams drive new client acquisition, successful project delivery and organic growth through a consultative and strategic approach to defining and launching digital products.

As Tonic's Director of Client Services I provide strategic and operational leadership to the Tonic’s Account and Project Management teams. I have accountability for successful project delivery, client satisfaction, and revenue / profitability across the agency.

I'm a Digital Business Consultant at EPAM | Empathy Lab, charged with maximizing revenue and profitability from Fortune 500 accounts such as Verizon, American Red Cross, Hachette Book Group, Sentara Health Systems, CertainTeed, GSK, and Walgreens. I provide leadership across cross-functional project teams designing and building mobile applications, websites, and digital solutions. More importantly, I have an expertise in translating organizational goals into digital initiatives, setting digital strategy and direction, and scoping, staffing, and kicking off projects to help realize the digital vision set forth collaboratively with clients. Responsibilities include ownership of revenue and profitability for my accounts, identifying, scoping, and closing, new opportunities within existing account relationships, and keeping my knowledge of evolving digital technologies and trends cutting edge. A strong grasp of project management skills, user and business research methodology, interaction and visual design principles, and the software development life-cycle helps me provide leadership to project teams on a daily basis.

I'm an Account Manager at Empathy Lab with charged with maximizing revenue and profitability stemming from Fortune 500 accounts including Verizon, Hachette Book Group, Sentara Health Systems, CertainTeed, GSK, and Walgreens. I provide leadership across cross functional project teams designing and building mobile applications, websites, and digital solutions. More importantly I have expertise translating organizational goals into digital initiatives, setting digital strategy and direction, and scoping, staffing, and kicking off discrete projects to help realize the digital vision set forth collaboratively with clients. I'm honored to work with some of the best strategists, researchers, designers, developers, and managers, at Empathy Lab where it is my job to ensure that "my" project teams exceed client expectations on a daily basis. Responsibilities include ownership of revenue and profibility for my book of accounts, identifying, scoping, and closing, new opportunities within existing account relationships, and keeping my knowledge of evolving digital technologies and trends cutting edge.A strong grasp of project management skills, user and business research methodology, interaction and visual design principles, and the software development lifecycle helps me provide leadership to project teams on a daily basis.

I deliver digital strategy recommendations for Fortune 500 clients including GSK, Walgreens, and Verizon. I'm fanatical about producing measurable business results for clients through a thorough understanding their project & long term objectives at every stage of the client relationship.Responsibilities include collaboration with clients on digital vision, elicitation of business goals & objectives, competitive analysis, requirements elicitation, collaboration with design professionals on all elements of interactive and visual design. Additionally I consult with clients to refine their approach to measurement & optimization, mapping KPIs and leading indicators to their business objectives. Blending web analytics data with traditional business intelligence allows the creation of scorecards / dashboards that measure ROI on a "dollars in, dollars out" basis. Worksessions with key business units enables the creation of micro-reports focused on actionable insights & recommendations for optimizing performance.

The mission of the network of Pennsylvania Small Business Development Centers (SBDC) is to provide entrepreneurs and small business owners with the knowledge needed to make smart decisions and prosper.As a business analyst, I consulted 1-on-1 with over 50 clients on a variety of engagements including market identification, marketing strategy, development of financial statements, business valuation, and operations management. I researched industry data with a focus on emerging industry trends, target markets, competitor analysis, and digital experience optimization.