James Kulikowski Email & Phone Number

Arlington Heights, Illinois, US

Lemont, Illinois, US

Glenview, IL, US

• Managed and optimized 300+ virtual servers and 100 virtual desktops across three data centers using VMware Horizon, VMware Workspace, and ESXi clusters, ensuring high availability and peak performance.
• Led projects including SD-WAN deployment, Active Directory and Exchange migration/consolidation, and unifying three phone systems into a single VOIP solution for 1,000+ users, reducing costs and improving communication.
• Optimized EMR systems such as Netsmart, Cerner, HL7 Connector, and Hyland OnBase, ensuring seamless integration, enhanced workflows, and efficient data management.
• Streamlined deployments with MDT and Intune and improved patch management using WSUS, ensuring secure and efficient system operations.
• Enhanced IT service delivery by implementing ITSM tools like ManageEngine, SysAid, and BMC Footprints to improve incident and service management.
• Automated repetitive processes with PowerShell scripting and integration of SOAP Web Services, REST APIs, and Microsoft Graph API for Microsoft Exchange and Active Directory tasks.

Glenview, IL, US

• Collaborated with the Infrastructure Team on scrum meetings, projects, deployments, and quarterly server maintenance.
• Detected, isolated, diagnosed, repaired, and maintained desktop and mobile hardware.
• Maintained network hardware and performance, security, and software management, ensuring proper performance and operation on hundreds of devices across multiple operating platforms.
• Personally trained over 1,100 staff members across twelve remote locations about company IT and security policies, equipment, and software usage.
• Architected, documented, and developed over 50 PowerShell scripts facilitating task automation in Active Directory and Exchange.
• Configured eFax solution and Electronic Medical Records software to communicate across three domains and share secure data across all platforms.

Glenview, IL, US

• Created applications and batch scripts that automated computer deployments as well as day-to-day tasks of clinical staff, increasing efficiency KPIs by over 35%.
• Managed service desk system offering technical support to the staff via remote assistance closing an average of 150+ tickets a month.
• Troubleshot and repaired computers, network, and mobile devices throughout seven remote locations, and documented systems information into the organization’s knowledgebase.
• Performed restores and created restore images through Symantec Ghost Console which decreased deployment time by 20%.
• Administered over 300 staff members using Active Directory and Group Policies.

• Freelance Consultant
• Advise CEO guiding working groups to design and implement organizational infrastructure in accordance with industry-standard
• best practices; auditing environment to ensure efficient running of all IT systems.
• Modeled, and built solutions for the company’s virtualization and storage environments reducing costs by up to 50%.
• Developed system architecture to meet fluctuating business demands increasing productivity by 30%.
• Streamlined user communication and increased network uptime by building out a custom VoIP solution using Comcast