James Langdon Email & Phone Number

With the uniqueness of my assignments, I have easily adapted to change and maintained my core focus, the client experience. Having many great mentors in my career, I am a strong believer in teams and training, it is my mission to inspire, mentor, collaborate and give my teams the tools they need to be successful. In addition, I have propelled the teams to exceed comp and PL expectations through a strong focus on social media outreach, online reviews and grass-root events.Skilled in sales, showroom/store management, client relations, team building, servant leadership training, space allocation, design, sales analytics and business acumen, I inspire my teams to create an environment that builds brand value and client loyalty. I have found in my experience, a happy team equates to a happy client who becomes a brand ambassador, which in turn grows sales dramatically by creating client ambassadors. I approach every interaction with a client with a favorite quote in mind:“People will forget what you said, People will forget what you did but they will never forget how you made them feel”. - Maya AngelouFinding the right person for a position is paramount to the success of the brand. Below are a few of my accomplishments at prior brands: •Ethan Allen: Created a cohesive/collaborative team that celebrated team success which increased sales. •Ethan Allen: Selected to lead company podcast “Creating urgency in today’s market” to impact global business strategy. •Roche Bobois: Improved client relations, sales, and social media reviews through personally greeting clients, assisting in building/closing team sales, weekly training seminars, lead tracking, coaching in the moment, client conflict resolution, hiring and overall management of team performance. •Raymour & Flanigan: Selected to participate in senior management weekly breakout round table discussion “Increasing store traffic/sales though client connection and loyalty”. •Hastens: Promoted to Training Manager for partner locations in the United States, Canada, and Mexico. •Sur la Table: Developed/promoted team members through 1:1 meeting, team meetings, recognition, coaching in the moment and training. I am confident, my passion, compassion and standards are a great fit for your next leadership position.

Listed skills include Retail, Merchandising, Sales, Store Management, and 20 others.