James Larose Email & Phone Number

Philadelphia, Pa, Us

As the Director of Technical Operations, I am accountable for the management of all daily operations to support the Firm’s network, server, and security infrastructure. I manage a team of engineers to ensure our technical strategy is aligned with business outcomes. Primary Areas in this role include:-Aligning technology to business needs and addressing support for critical solutions-Maintaining a dynamic infrastructure that supports the growth of the Firm while adhering to security best practices -Portfolio and budget management that aligns with business goals-Business continuity and disaster recovery policy-Cloud operations design and integration

Bensalem, Pa, Us

Responsible for ensuring the network infrastructure and applications are operating correctly to support the requirements of the business.• Create, maintain and support all virtual servers in a VSphere 4.1 environment.• Support, monitor and troubleshoot LAN/WAN activities including email, websites, and access control software.• Audit system(s) access; maintain accurate system documentation adhering to casino audit control procedures.

Springfield, Pa, Us

• Responsible for the daily operations of the network infrastructure and telecommunications systems• Develop corporate policies and enforce proper security practices relating to corporate data• Manage projects assigned by the Director of Information Technology to fulfill the requirements of the business units• Participate in creating an annual technology budget to ensure fiscal responsibility • Participate in strategy sessions related to the direction of the organization• Develop RFP requirements for technical needs of the IT department and business units• Consult clients in Gap International’s leadership development methodology

• Maintained daily operations of LAN in a Windows 2000 environment• Performed routine maintenance and monitoring on three production servers running Windows 2000, Exchange 2000, IIS and Citrix Metaframe• Monitored Cisco router and Viewpoint Firewall software• Administered all user accounts and group memberships as needed• Provided desktop support to all internal staff which includes resolving all hardware and software issues, workstation maintenance, and hardware and software upgrades• Worked with managing partners to assess the technical requirements of their clients• Assisted in establishing and testing network policies and procedures to ensure network and data security• Established contracts with vendors to maintain and repair copiers, printers and phone equipment

Hired on a contract as an onsite consultant to provide network support.

Mis, Information Management

Ba, Policy Studies

Diploma, Data Communications