James Le Brocq Email & Phone Number

UK

Strategy - Transformation - Restructuring - Insight - Ecosystem & Value Chain analysis - Strategic Business Development.Experience in advisory, management consulting and interim services in the retail financial services, payments, mobile, digital, online retail and e-commerce.Assignments undertaken in a number of sectors - general merchandise retailing.

Advisory role inputting to Consulting Firms, Private Equity Houses etc.

London, United Kingdom

Ensygnia is an exciting FinTech start-up revolutionising the consumer and merchant experience at online and mobile checkout with its patented technology, providing secure interactions, pursuing patent claimsPreviously part of Wayra, the Telefonica digital start-up accelerator

London, England, United Kingdom

We are Paraspara. A new mobile network.We plan to disrupt the mobile category and meet the needs and expectations of customers who feel let down by what the industry has to offer them. We’re going to change how people experience their mobile network, with a service that makes them feel like they’re winning. We can’t say much more at this point but it’s.

Accrington, Lancashire, United Kingdom

Member of Executive team during major growth phase, significant disruption through pandemic and supply chain crises; narrowly avoided entering administration thus saving 1,500 roles and maintaining key service to c2.5m customers.Studio Retail was a near pureplay general merchandise retailer (approx. 2.5m customers) with a connected consumer credit business.

London, United Kingdom

Penser Consulting is a specialist consulting firm focused on the payments industry. It works across Europe, Asia and North America for clients that range from private equity funds and their portfolio companies to global financial institutions.

Manchester, United Kingdom

The co-operative bank completed a third recapitalisation in September 2017 following an unsuccessful sale process earlier in the year. Retained by the Chief Restructuring Officer to consult on and drive enterprise-wide restructuring activities, appointed to permanent role and joined Executive Committee in April 2018:- sponsored and initiated strategic.

Staines-Upon-Thames, England, United Kingdom

UK Energy Supply & Services was formed following a Centrica Plc restructure (Group Strategic Review in 2015). Retained as strategic transformation consultant to design and lead enterprise-wide business planning and operational strategy processes during a period of significant organisational & cultural transformation as vertical business units were brought.

Telefonica representative on global cross-operator forum.

Consumer Mobile Business UK

As member of the Operating Committee for the O2 UK consumer mobile business (revenue c £5bn, c 15m customers), reviewed operational investments (proposition, tariff, content) and annual planning priorities for the business plus oversight and challenge of commercial performance and customer experience. Drove improved customer outcomes through executive.

UK

Appointed as Managing Director, O2 Money; the financial services business of Telefonica in the UK. Rapidly developed a transformational vision and strategy to capitalise on the convergence of payments (on-line, off-line, NFC) and mobile and move from a bank-partner model to in-house build:- created and executed an all-encompassing plan for an end to end.

Newcastle Upon Tyne, United Kingdom

On 31 December 2009, Northern Rock plc was successfully split into two separate FSA-regulated legal entities; a bank, and a regulated mortgage lender. I was joint programme leader for this Legal & Capital restructure with specific focus on:- commercial design & delivery;- stakeholder management of HM Government (HM Treasury, Shareholder Executive and UK.

Liverpool, United Kingdom

Joint venture with previous partner, majority owned subsidiary of Alliance & Leicester Commercial Bank

Commercial Bank - Liverpool, United Kingdom

Managing Director, with full p&l accountability, of The Prepaid Card Company Limited, a start up venture that achieved market-leading reputation for its general purpose reloadable prepaid card propositions. Acquired previous partner to create joint venture.Member of the Alliance & Leicester Commercial Bank Executive Team. FSA approved position CF29Led the.

London & Northampton, United Kingdom

Led the UK Consumer Credit Cards commercial team of c.85, managing commercial performance; c£1.2bn revenue, 8m cardholders. Member of several key operating and governance committees.On the back of declining market share and poor customer outcomes, led strategic review of card proposition to address under-performance in market; launched award-winning.

UK

Credit card voint venture between Barclaycard and Littlewoods

London, United Kingdom

Co-led significant organisational change affecting 800 staff across 3 business divisions with marketing budget >£250m. Embedded best practice marketing planning including customer focus (embedding TCF) and value creating strategy development

London, United Kingdom

Working closely with Marakon Associates Consulting firm drove the development of significant value based management skills and knowledge across the Barclays Group including retail banking and credit card businessesPlayed a key role in the development of strategies for the UK Banking retail product/distribution business including consumer finance.

United Kingdom

Various roles in strategic planning, change management, change delivery, corporate and relationship banking, credit analysis and recovery, sales and customer service, embedding FCA Treating Customers Fairly in change

Leading The Digital World 2020, Global Digital Services

Joint programme Telefonica/China Unicom

Executive Negotiation Skills, Negotiation

Global Executive Negotiation Programme

Power & Influence, Organisational Leadership

Master Of Business Administration (M.B.A.), Financial Services, Distinction

Joint programme with University of Bangor, Wales - IFM

Financial Services Diploma, Financial Services

Education record