James Lee Email & Phone Number

Centreville, Va, Us

Reston, Virginia, United States

A 501c3 non profit organization that focuses on making mental health education more accessible.

Fairfax Station

My role is to provide support to counselors, therapists and clients to assure treatment goals are met, and to provide the highest quality of care to all clients. I assist in clients' treatment process by providing a safe, well maintained and empowering environment.My roles include:-client intake and admission-preparing, maintaining and auditing client charts-providing tours and currently holding a 100% conversion rate.-providing assistance to parents and clients-providing clinical on call to counselors-counselor support and staff scheduling-maintain proper standards for JCO-facilitate monthly meetings/staff training-coordinating indoor and outdoor maintenance for the facility-CPI and CPR certified-Med Certified

Responsible for assisting and supporting residents through the entire treatment experience from admission through discharge. Contribute insightful, practical, and meaningful information about the clients’ behavior, mood and progress to the treatment planning process.

Rockville, Maryland

-Analyzed web presence for restructure-Restructured DHRD website for logical browsing-Maintained web content using Oracle CMS-Consulted with various departments within DHRD for best web practices-Created webpages using best web practices including HTML/CSS-Created templates for future website expansion.

-Design and developed websites using Wordpress-Assured clients were up to date with best practices and technology available.-Performed quality control checks and monitor status on websites to assure usability and website optimization-Performed best SEO practices for sites for higher search engine visibility-Provided content strategy practices for lead generation-Assisted clients with social media integration and campaigns.-Implemented Google Analytics and provided monthly reports.-Integrated newsletter functionality and created email templates and assisted with email campaigns.-Integrated e-Commerce-Provided training for non-technical clients-Provided maintenance and support for various technical issues-Provided Wordpress training

-Web master for www.same.org and www.themilitaryengineer.com-Lead web projects including the redesign and deployment of themilitaryengineer.com and sameblog.org-Provide technical support, training and point of contact for over 100 SAME small posts-Conduct research and moderate Social Media platforms for marketing efforts.-Draft, prepare and present monthly deliverable on website analysis utilizing Google Analytics-Reviewed analytics and evaluated data to increase user experience and engagement.-Provide consulting services, training, and technical support to departments on web administration-Conducted Quality Assurance on user interfaces (UI) for compliance -Performed quality control to ensure consistency of web content, style guides and templates meet SAME standards.-Provided visual materials to relay data and metrics for monthly meetings.-Experimented with mobile responsive framework and mobile site development.

Mclean

-Drafted and implemented miscellaneous, creative and requirement based graphic designs-Produced, tested, implemented and updated web content with client customized CMS -Recommended several process improvements to streamline and optimize web production -Conducted Quality Assurance procedures on user interfaces for accuracy and completeness -Provided configured custom sites, pages and web parts for various Customs and Border Protection branches in Sharepoint-Continually improved methodologies for web production.-Worked with network personnel on hardware/software issues that impact the web production-Provided guidance, support and training to less experienced staff

-Designed User Interfaces for web based application using HTML, CSS and Javascript while maintaining 508 compliance in an agile environment.-Designed user interface mock ups for proposals-Created graphical elements for existing web based applications (logos, banners, buttons, and background) using Adobe Photoshop and Illustrator-Gathered requirements for UI design and proposal mockups and drafted use cases based on functional requirements

CPR certifiedReceived blood borne/airborne pathogens trainingHazmat trainingFirst response to medical emergencies (ambulance)In house/hands on equipment training

Set up new machines as requestedTroubleshoot hardware and software issues for client systemsOver the phone technical supportFace to face support

Assisted patients with setting up financial plansCalled patients with delinquent accountsPracticed overall customer service/satisfaction

Bachelors Of Science, Public Health

Cum Laude

Associates Of Applied Sciences, Web Development

Magna Cum Laude