Sales Advisor
Dixons Retail
Salisbury, United Kingdom
• Worked here during my two years at college to gain an insight into the technology industry and how it operates.• As part of the training for this role, I specialised in Apple Products, and was the store specialist for them, providing more detailed and knowledgeable advice, and sometimes having other customers delegated down to me as I had additional training.• When Windows 10 was launched, I assisted customers with any issues they may have had, and attended various launch events.•… Show more • Worked here during my two years at college to gain an insight into the technology industry and how it operates.• As part of the training for this role, I specialised in Apple Products, and was the store specialist for them, providing more detailed and knowledgeable advice, and sometimes having other customers delegated down to me as I had additional training.• When Windows 10 was launched, I assisted customers with any issues they may have had, and attended various launch events.• Responsible for managing stock levels (using handheld computers/scanners and accompanying company software).• Responsible for ensuring that in-store advertisements contained the correct information and were up-to-date.• Developed various communication skills through providing customer service.• Handled conflict resolution through providing refunds and offering other advice to best assist the customer. Show less