James Li Email & Phone Number

Beijing, China

中国 北京市

Lead Business Systems department in roadmap design, projects deployment, systems support, CSV and SOX/GMP/GSP compliance. Main systems include SAP, Veeva CRM, Argus DB(PV), OA(Accounting/HR/Travel/Medical/Clinic/PR/PO, etc.), Tableau/Power BI.

Beijing City, China

• Establish Business System department from zero to 5 professionals• As PM, implemented SAP ERP(MM/PP/FI/CO/QA/SD/3PL/Sales Portal) for the whole organization, with CSV/SOX/SDLC work and milestones. • Deployed Veeva CRM, Argus DB, PASS OA to support medical, PV and all other functions.• Established incident and change online procedures according to ITIL standards.• Designed, implemented a HRIS system on PASS OA infrastructure, includes Time Sheets/OT, Leave management, Performance Evaluation, Head-count management, Personal information, position management, recruitment, onboard/exit process, Reports and backend management, compensation DB, Employee data change, Talent portfolio database, personal development roadmap, big data analysis(leave, performance, compensation, etc.)• Led the business systems implementation to support the Commercial launch of the company’s 1st NMPA approved drug Roxadustat in China. • Core Team Leader for cross-functional 3PL/DDI/E-Rebate teams.• Over 10 ITGC control owners, no major observations/remediation issues during the internal tests, internal & external audits.

Beijing, China

Lead Greater China IT operations in fields like infrastructure implementation and improvement, Enterprise key applications(Expense management, ERP, etc.) implementation, support & improvement, New IT project leadership, reviewing and evaluation of IT policy and procedures in ITSM & project delivery, vendor and SLA management, producing IT service metrics and a transparent IT Governance model, introducing mobile internet technology, BI, social media and other new technologies, at the same time maintain and cultivate a compliance culture. Bearing audit and risk control responsibilities along IT operations.

Beijing, China

Total responsibility of IT services including operational support of IT infrastructure, ERP and other key application implementation and support, end user support, IT solution building for Continued Care Retirement Community(CCRC) project，IT security and compliance.Main achievements：• Implemented Kindee ERP (EAS Integrated) system which includes 12 modules. • Completed ERP database migration from DB2 to Oracle, and application upgrade from v6.0 to v7.5 including all customized patches & interfaces.• Completed BI project based on Kingdee ERP’s data.• Implemented the company’s cemetery business O2O e-commerce website.• Realized data integration based on SAN and automated data backup procedures.• Realized main application environment backup and hot-swap.• Completed Company data center relocation project in time and within budget. • Completed information security project which includes: network access, mail re-route, document encryption, print audit, asset management, internet activity management. • Implement a brand new OA system based on Lanling product. • Completed set of ISO27000 and SOX404 related IS guidelines and procedures. Passed onsite check and risk control session of the ISO certification.

Fully responsible for infrastructure improvement and application portfolio implementation and operational support• Draft an IT strategic plan, design & enhanced server & network infrastructure, setup SAN, DRP(hot-swap), formulate application (AIX, Oracle) optimization, JVM upgrade & application cold-swap) to achieve higher availability and application stability.• Pass internal and external IT audits with positive results. • Implemented retail credit management system with 25% cost deduction and within deadline. • As PM, implemented a BI system based on BO XI R2. • Lowered Wholesale e-banking middleware errors rate from 84% to 0.75%.• Implemented PBOC/CBRC regulatory reporting portal which reduced report preparation period from an average 10days to half day each time and eliminate possibility of human errors. • Managed company IT infrastructure full relocation. (hardware, applications, telecommunications, server room, voice, data backup).• Implemented onsite and offsite application DR system(based on Oracle DataGuard and VMware).• Setup and keep optimizing IT procedures like service request，change & release, problem, ID & password, physical access, Network security, DRP, etc.

Beijing, China

• Build IT department from myself to a team of 8 professionals.• Draft IT part of Internal Control Manual (ICM) which covers MIS security, asset management, Disaster recovery, IT internal audit policy, system reporting, data integrity, etc. Enabled business open approval by CBRC. • Design & build up TMFCN’s application architecture and technical infrastructure from nothing, and keep up with Global & Regional standard. • As PM, led implementation of multiple auto-finance application systems like Retail & Wholesale Credit Management System (ICBA, WFS), ERP (SAP) System, DRP, EDM(Alchemy), etc. • Successfully drove business process optimization by ITIL methodology such as organized a cross departmental weekly Change Control Forum (CCF) to realize constant business process reengineering (BPR).• As key member, won an award in TFS worldwide Kaizen competition 2006. • Enforced quarterly Network & Servers vulnerability scan & manual analysis service by ISS, implement proactive defense on IT security.• Implement a remote working solution on Blackberry for dealer stock audit. • Implement automatic SMS interface, providing services to retail customers such as direct debit reminder, overdue collection, customer notice, etc.• Implement an automatic fax server solution which saved over 1.8M RMB per year compared to original solution.

• Supervise & manage the technical & solution presale support team; supervise the POC testing of various solutions (Oracle ERP, Siebel, Veritas, etc.)• Developed & managed a vendor technical certification program; 1500 engineers from channels got trained and certified.• Developed 2 knowledge database in the field of presale, post-sale supporte by Lotus Domino platform

• Technical solution owner of “network community”, “intelligent building”,etc.• NCO (Network Computing Offering) team lead, supervise a team of 14 onsite & on-phone helpdesk engineers• Project Member, Y2K team. • Project China coordinator, on Tivoli Service Desk(TSD) deployment project.• Project coordinator, IBM GCG (Greater China Group) “HelpNow” website.

• Training program with rotation in departments of IT, Sales & Marketing, finance, public relation, etc.• 3 months’ overseas training project on software lifecycle development.