James Johnson, Mba, Sacp Email & Phone Number

Florida, United States

Clearwater, Florida, United States

Crafting clarity out of complexity, I'm one of the behind-the-scenes wordsmiths at KnowBe4. With a knack for breaking down tech jargon into digestible content, I help bridge the gap between our innovative solutions and the everyday user. From articles and UI text to more complex process posts, if it's written, I've got it covered. Living by the mantra.

Tampa/St. Petersburg, Florida Area

In my initial role as an Instructional Designer, I helped to build courses and and create strategies for implementing security awareness training based on a learner-centered approach.My role evolved into one as a courseware technologist where I help guide the efforts of courseware support services for the Courseware Development Sector. This requires.

Tampa/St. Petersburg, Florida Area

Set research vision and strategy where I clearly articulated the business value of our deliverables to the business so they understood the intent behind our research and prototypes.Supervised and directed the work of a researcher, business analyst, full stack developer, and learning experience designer.Worked with all departments in the company--Marketing.

Tampa/St. Petersburg, Florida Area

Worked with faculty to develop curricula and build university level courses based on a learner-centered approach. Was a senior leader in the department who also managed the duties of course content editors.Worked in a product management role where I:Set product vision and strategy where I clearly articulated the business value of our courses to the team so.

Tampa/St. Petersburg, Florida Area

Employed the ADDIE design model and Bloom's Taxonomy in designing and developing online courses. Created detailed project plans, scope documents, and roadmaps that mapped out project objectives.Provided comprehensive storyboards to Subject Matter Experts (SMEs), and developed interactive tutorials for final delivery. Collaborated with SMEs throughout the.

Clearwater, FL

Developed a process-based approach to content delivery utilizing information mapping techniques that allowed my team to chunk content into more easily digestible nuggets.Used conditional text techniques to streamline the content update process and help improve overall efficiency.Saved the the company over $90,000 by successfully negotiating the initial.

Sarasota, Florida Area

Gathered user requirements and acceptance criteria from internal teams, training and developers.Effectively employed information mapping principles in creating print and online documentation. Successfully implemented technical design skills when creating user guides, online help, quick reference guides, and tutorials.Displayed interdepartmental.

Lyon Area, France

Led a small writing team that implemented information mapping design techniques in creating print and online documentation for clients of a French-based mobile software development company.Gathered user requirements and acceptance criteria from partners, developers and marketing teams.Successfully managed all technical writing projects as well as acted as.

Tampa/St. Petersburg, Florida Area

Applied technical writing and design principles in creating print and online documentation.Utilized extensive Robohelp experience to develop online documentation and context sensitive help, as well as design documentation for web-based application.Effectively managed time sheets, status reports, and general concerns for 12 consultants.

Orlando, Florida Area

Implemented concise procedure-based design for print and online documentation projects.Employed information mapping principles when developing print documents as well as online help. Created online help standards and trained other members of writing team on creating and designing online help.

Orlando, Florida Area

Used a variety of technical documentation techniques to create print and online documentation. Successfully managed projects that ranged from detailed technical information and procedures for developers and engineers to lighter instructions and overviews for the average layperson.

Orlando, Florida Area

Designed, wrote, and edited print documentation for an international telephone card company.

Master Of Business Administration (Mba), Internet Marketing

Ba, English

Activities and Societies: African American Student Union

Aa, Business