James Loushin Email & Phone Number

Livermore, California, United States

Livermore, California, United States

Advising customers, writing repair orders, and preparing invoices for a shop that specializes in fleet services Ordering parts and organizing the shop’s stock necessary to complete repairs to customer’s vehicles in a timely mannerCustomer service during the initial drop off estimate, follow up phone calls, and payment processContract compliance management for multiple government contracts regarding fleet vehicle service.

Fremont, California, United States

Advising customers, writing repair orders, and preparing invoices for a ten bay nine tech European Auto shopOrdering parts and organizing the shop’s stock necessary to complete repairs to customer’s vehicles in a timely mannerCustomer service during the initial drop off estimate, follow up phone calls, and payment process

Livermore, California

Responsible for writing all repair orders and invoices for a four bay one tech European Auto shopOrdering all parts and organizing the shop’s stock necessary to complete repairs to customer’s vehicles in a timely mannerCustomer service with all customers during the initial drop off estimate, follow up phone calls, and payment process

Fremont, California

Inside service support for the MidSouth service market (Texas, Oklahoma, Louisiana, New Mexico, and Arkansas) consisting of writing repair orders for all warranty and internal work performed on Tesla vehiclesServing customers over the phone for basic vehicle troubleshooting

San Jose, California

Sales and customer service for over 500 accounts.Managed the largest volume sales account territory out of 40+ in the countryManaging customer pricing through template and add-on changes as well as specific account changes based on car-line, brand, category, and part number.Documentation of catalog errors, pricing errors, customer service failures, and lost sales due to inventory inaccuraciesRecommendation of products to customers and the car line management team from years of experience in the automotive field

Fremont Ca

Management of inventory in a warehouse of over 3500 skus.Purchasing and receiving all product and raw materials for machining and fabricationAccount management of over 20 international suppliers, including import and export of merchandiseQuality control and accuracy checking of every outbound shipment to customersSpecial ordering all parts for customer projects

Livermore, Ca

Direct management of over 60 employees, and indirect management of all store personnel of up to 200 employees Oversight of all day to day operations including but not limited to bookkeeping, front end cashiers, shipping, receiving, and loss preventionInventory management of a store with over $8 million of inventory and a top line sales of over $45 million per yearManaged an eight week physical inventory process resulting in 0.91% shrink for the year of 2009