Senior Project Director
Fenton, Mo
- Oversaw the day-to-day project execution from survey design through sampling, data collection, reporting, and data analysis.- Ensured a quick and cost-efficient study launch that minimized project costs and stayed at forecasted budgets for multiple departments, including project management, data collection, survey and deliverables programming- Responsible for 100% accuracy of end client deliverables on a daily basis, including data analysis, unique individual respondent reports, and… Show more - Oversaw the day-to-day project execution from survey design through sampling, data collection, reporting, and data analysis.- Ensured a quick and cost-efficient study launch that minimized project costs and stayed at forecasted budgets for multiple departments, including project management, data collection, survey and deliverables programming- Responsible for 100% accuracy of end client deliverables on a daily basis, including data analysis, unique individual respondent reports, and in some cases audio recordings from customers- Maintained constant communication within the project team internally and with the client- Helped develop proprietary QMS/ISO 9000 (PMBOK) documentationMajor AccomplishmentsLead redesign and automation of the longest running research program at Maritz Research. Developed General Motors Early Quality Feedback program, converting a six-page mail booklet survey into a concise, agile telephone survey that delivered better results faster than mail collection. Worked with Scion to develop a telephone survey that discovered an underserved market and new direction for their automobile marketing. Show less