James Lubinski Email & Phone Number

Fort Lauderdale, FL, US

• Process Engineer /Senior Technical Writer/I.T. Specialist, who provides expertise in the areas of Systems & Software Engineering, enterprise architecture, Information Assurance (IA), Research & Development, and Program.
• Chair Documentation Style Guide Committee to provide best practices for technical writers across the VA community
• Participate in Office of Information and Technology (OI&T) Documentation Standards Committee to set baseline requirements for all documentation
• Provide guidance for On-Boarding processes as related to security requirements from expertise with Personal Identity Verification (PIV) program
• Consult with Process Standardization staff to update architecture, enhance, and streamline processes
• Implement standardized work processes and process mapping across the Office of Information and Technology (OI&T) of the VA to enable reduction of rework, improve reliability of information, and provide clarification of.

• Process Engineer /Senior Technical Writer/I.T. Specialist, who provides expertise in the areas of Systems & Software Engineering, enterprise architecture, Information Assurance (IA), Research & Development, and Program.
• Chair Documentation Style Guide Committee to provide best practices for technical writers across the VA community
• Participate in Office of Information and Technology (OI&T) Documentation Standards Committee to set baseline requirements for all documentation
• Provide guidance for On-Boarding processes as related to security requirements from expertise with Personal Identity Verification (PIV) program
• Consult with Process Standardization staff to update architecture, enhance, and streamline processes
• Implement standardized work processes and process mapping across the Office of Information and Technology (OI&T) of the VA to enable reduction of rework, improve reliability of information, and provide clarification of.

• Implement standardized work processes and process mapping across the Office of Information and Technology (OI&T) of the VA to enable reduction of rework, improve reliability of information, and provide clarification of.
• Create and maintain process maps in iGrafx Flowcharter software
• Maintain website libraries for VA Process Management Team, including Master Glossary, SQA Help Checklist, FAQ, and Work Instructions and manage migration to a SharePoint platform to reduce flow time for updates and.
• Develop and manage Help website to assist project managers and other OI&T personnel in process management procedures and navigation within process standardization systems
• Analyze and approve all PowerPoint presentations for VA Process Management Team to ensure standardization and compliance with guidelines
• Maintain artifacts housed in Process Management Library to current documentation standards and to ensure conformance to Section 508 guidelines

Cupertino, CA

• Implement standardized work processes and process mapping across the Office of Information and Technology (OI&T) of the VA to enable reduction of rework, improve reliability of information, and provide clarification of.
• Ensure conformance of all documentation with Section 508 guidelines
• Maintain Robohelp files for VA Process Management Team, including Master Glossary, SQA Help Checklist, FAQ, and Work Instructions and manage migration to a SharePoint platform to reduce flow time for updates and.
• Travel up to 80% to VA Medical Centers and VBA Regional Offices across the country as a Deployment Team Member
• Coordinate, plan, and provide onsite classroom training to PIV officials
• Work with the deployment team lead and site officials to identify opportunities for further one-on-one training with on-site personnel

* Coordinate all training for the implementation of airline client Enterprise Service Management transformation * Oversee and track Digital Workflow New Generation (DWNG) upgrade training * Coordinate all ITIL (Information Technology Infrastructure Library) role, process and tool training * Ensure compliance with accepted training development practices and.

* Design, evaluate, and develop courseware * Provide instruction in SAP with concentration in SM (Service Management) Module * Develop and evaluate On Demand Training Interface * Instruct and design course materials for Microsoft products, networking, trouble shooting, and problem tracking systems for new employees * Train experienced personnel on.

* Track work flow in Applications Programming areas and develop corresponding reports * Arrange and monitor temporary foreign work assignments for programming staff in France and Germany * Act as liaison among airline clients, computer reservations services clients, and EDS* Coordinate efforts with support groups to resolve customer software problems

• Assess data security requirements in TPF system for EDS, CRS systems, multiple airlines, and travel agency customer base
• Develop solutions to customer problems and recommend system enhancements
• Control level of access to TPF, MVS, and VM systems

• Final escalation point for software problem resolution for CRS and multiple airline clients
• Manage mainframe data base
• Research system malfunctions through technical documentation, error analysis techniques, and interdepartmental coordination
• Perform corrective action by modification of data records and develop temporary solutions until a programming change becomes feasible

Master Of Arts (M.A.), Spanish

Ba, Mathematics, Spanish

Completed sufficient credits for Italian major (declared as minor)