James Lusty Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Founder of a social media brand and website that has worked alongside major studio distributors such as Disney, Warner Bros., Universal, Netflix and more. Leveraging diverse content to achieve impressive engagement growth, with statistics reflecting substantial increases in reach and interactions across X, TikTok, YouTube, Pinterest, Instagram, and Facebook.Transferable skills include SEO, writing, social media marketing, WordPress, Google Analytics, MailChimp and photo, audio and video editing (Photoshop, Audacity, Adobe After Effects, Sony Vegas Pro, Topaz, Capcut, and more).

Brisbane, Queensland, Australia

- Lead dynamic content creation across diverse social media platforms including TikTok, YouTube Shorts, Facebook, and Instagram Reels, ensuring cohesive brand representation and resonance with target audiences.- Drive comprehensive social media strategies to maximize brand visibility and engagement, leveraging insights from emerging trends and industry best practices.- Oversee all aspects of social media management for the company, including content creation, scheduling, engagement strategies, and ensuring consistent brand representation across platforms.- Employ data-driven analysis to optimize social media performance, delivering actionable recommendations for campaign enhancement and collaborating seamlessly with cross-functional teams to align content with overarching marketing objectives.

Auckland, New Zealand

- Coordinated collaboration between onshore and offshore teams, organising client catalogues, tenders, events and initiatives. This effort significantly enhanced ACCO Brand's visibility and engagement within client catalogues.- Developed and executed impactful presentations, promotions, and Back-to-School campaigns from concept to execution for key clients. This comprehensive approach contributed directly to a notable 10% year-on-year growth in the Back-to-School campaign.- Managed crucial marketing administration tasks with meticulous attention to detail, including catalogue proofing, product information management, and coordination of image and website databases. - Orchestrated successful trade events by overseeing every aspect, from stock movement and sales collateral management to delivery logistics and product arrangements. - Demonstrated proficiency in Excel by developing tailored productivity tools aimed at enhancing accessibility and promoting team collaboration. These tools not only streamlined operations but also helped foster a culture of efficiency and innovation within the team.

Auckland, New Zealand

- Warranted Immigration Officer – grants the ability to make immigration decisions under the Immigration Act 1987.- Using judgment to assess and decide visa applications through the effective administration of immigration policy and procedures, and under immigration law.- Making quality decisions that manage immigration risk and contribute to positive immigration outcomes for New Zealand.- Providing accurate and timely advice on all immigration laws, policies and procedures to clients, stakeholders and third parties effectively.- Ability to manage and organise fluctuating workloads in a fast-paced and ever-changing environment.- Documenting assessment rationale and preparing reports and correspondence.- Engaging with clients and stakeholders to gather necessary information and provide clear guidance throughout the visa application process, ensuring an efficient experience.

Auckland, New Zealand

- Provide administrative support in relation to the receipt and coordination of visa applications or other information.- Check and coordinate documentation in accordance with office procedures.- Provide file management services for physical/electronic files.- Liaise with clients, third parties and stakeholders to obtain further information or answer queries as required.

Auckland, New Zealand

- Effectively supervised day-to-day front-end operations of a busy customer service area.- Review key performance indicators (KPI) and champion team improvements through effective team management practices.- Trained and mentored top cinema attendants and front-end staff.- Collected nightly data and information from all departments and compiled them into an organised nightly file.- Staff reported to me regarding shift performance, duties and customer complaints.- Conducted performance reviews on staff members.

Auckland, New Zealand

- Implement strong interpersonal skills to build positive micro-experiences with customers.- Meet and exceed personal sales targets and productively contribute to team success.- Assist in resolving customer complaints by clarifying the problem; identify the cause of the problem; determine and explain the best solution to the problem; expediting adjustment or correction; follow-up to ensure resolution.

Auckland, New Zealand

- Shadowed Probation Officers, gaining insight into client management practices.- Assisted in home visits, contributing to understanding challenges in community safety and offender rehabilitation.- Contributed to team briefings by sharing practical experiences to enhance decision-making processes.- Conducted research on probation policies, providing valuable insights and recommendations for improvement based on my practical experiences shadowing Probation Officers.