James Yip Email & Phone Number

New Jersey, United States

Greater New York City Area

New York, New York, United States

Jersey City, Nj

New York, Ny

Part of the IT Infrastructure Team with responsibilities such as managing different agencies internal IT SOX audits/governance, creating/maintaining/monitoring the Windows Server environment and administering the shared printing solution.Project Lead, on several projects:- SSO setup (ADFS, Okta) for multiple agencies to streamline the user authentication process- HR/IT/Finance End to End workflow which streamlines user hire/modification/termination processes- Installation/upgrading of software encryption systems to provide better security.- Architected new Active Directory Structure to scale for an enterprise demand

New York, Ny

- Managed over 100 Physical/Virtual Windows servers throughout their life cycles. Setup a streamlined process from creation to decommission.- Handled requests from multiple digital teams on any IIS related matters- Collaborated on projects such as child/dev domain creation, EAS Upgrades- Administered a multiple server, high-availability Exchange 2007 CCR-cluster environment- Managed a high availability Blackberry server including provisioning/troubleshooting.

New York, Ny

Handled Tier 3 Support on many escalated tickets in agency of 1300 users. Implemented projects such as installation of Absolute Manage (LanRev) to give the IT department the ability to track assets better, push out software deployments automatically as well as generate detailed custom reporting.Other Daily Tasks included:- Administered BES- Managed/Trained Tier1/Tier 2 technicians - Created/Updated several Windows images based on hardware/department- Adminstered user account life cycle in Active Directory/Exchange- Administered mailboxes through Exchange Console- Developed batch scripts to help with deployment or modification of software

New York, Ny

As a senior member of the IT Support team, in addition to normal day to day windows administration, I worked on many project, so projects included:- Act! upgrades, updates, imports, merges, layout changes and creation- Sales Logix rollout to Real Simple- Data Migration for Growth Markets and Real Simple to new servers- Active Directory rollout for Real Simple, People en Espanol and Teen People- Handled Active Directory to Scriptlogic Printer conversion- Planned E-mail migration from AOL mail to Microsoft Exchange Server 5.5- Maintained and support department’s backup system for Workstations and Servers

New York, Ny

As a member of the IT Support team for several magazines including Real Simple, I was responsible for some tasks such as:- Implemented and tested Disaster Recovery for Real Simple- Monitored Server stability with the assistance of the NOC- Created standard images for multiple computers (Mac and PC)- Troubleshot Server and Workstation networking issues- Assembled Server and Racks/Setting up Servers/Cable Management

New York, Ny

Being part of the IT Support Team, I helped both internal users as well as external clients with any IT issues. Internally, some responsibilities where:- Setup/Configured Windows workstations- Setup/Configured user accounts in Active Directory. - Trained Users- Setup/Upgraded Windows Applications such as Lotus NotesExternally:- Troubleshot/Upgraded over 50 financial client’s systems and applications- Conducted technical training sessions with clients for the Company’s applications- Upgraded SQL Server & Sybase databases for clients

Bachelor Of Business Administration (Bba), Management Information Systems, General

Activities and Societies: Phi Chi Theta

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies