James Maki Email & Phone Number

Beaverton, Or, Us

The Metaverse Standards Forum's Accessiblity in the Metaverse Working Group is dedicated to securing accessibility and inclusion for everyone in the metaverse.Its goal is to generate insights, identify risks, and recommend strategies and best practices to ensure that immersive experiences, environments, interfaces, and interactions are accessible to all, regardless of abilities or disabilities and access needs.• Spearhead collaboration with members across tech, academia, advocacy, and beyond to advance accessibility standards for immersive experiences and environments.• Coordinate stakeholders, research, and meetings, research, and outreach to inform development of comprehensive XR standards to ensure greater accessibility across the metaverse.• Establish and maintain relationships with key stakeholders in the metaverse community to drive inclusive design practices.• Develop and refinine industry-leading guidelines for accessible metaverse platforms.

Kirkland, Washington, Us

• Drive the extended reality (XR) initiatives in VR, AR, and the web to provide immersive 3D environments, simulations, and training experiences across the XR spectrum for retail, healthcare, education, architecture & construction (AECD), and automotive industries.• Lead the design and development of immersive digital experiences for Windows, iOS, Android, and WebXR enabling retailers to empower their customers to interact with brand assets and digital media, receive product demonstrations, and learn about the products and services.• Lead the development of the Inclusive Reality Engine, a cloud-based solution enabling advanced design, remote deployment, management, and analytics of immersive experiences.• Drive strategic customer initiatives and innovation by prototyping AR, VR, MR, and XR 3D experiences with Unity and WebXR to gain adoption and support with internal stakeholders.• Establish a culture that emphasizes designing to the edge of what’s possible and values the margins in order to create rewarding experiences that leave all people with a sense of wonder and awe.

Zug, Ch

• Lead team at Microsoft Store delivering tens of millions of impactful retail product demo experiences and managing thousands of customer-facing devices in over 100 retail stores.• Design and develop omnichannel digital experiences enabling $100M+ in-store merchandising partnerships with first- and third-party brands including Microsoft , Xbox , Surface , Windows , Office , HoloLens , Oculus , HTC Vive , Windows Mixed Reality , Disney , Harmon Kardon , HP , Microsoft Band , GoPro , Windows Phone , MakerBot , eero , Parrot , and many more.• Prototype AR, VR, 3D, and 2D experiences to provide organizational guidance on new experiential and design direction for the development teams.• Partner with first- and third-party product development teams to provide extensive field testing, feedback, and user experience guidance improving products before launch.• Provide training, documentation, and technical support for retail associates deploying new experiences and new store openings.

Redmond, Washington, Us

• Successfully launch the Surface and Surface Pro commercial business and product ordering for 25+ countries in under five months.• Enable enterprise and business sales of Surface 2, Surface Pro 2, Surface Pro 3, and Surface accessories in 22 countries by launching the Surface Commercial Ordering Site.• Drive product adoption by enabling account teams with high quality customer ready marketing materials, pitch decks, direct customer presentations, and engagement support.• Enable Surface sales in the commercial airline industry by driving Federal Aviation Administration (FAA) testing and authorization.• Scale product adoption programs by leading the Microsoft Surface Operations Engineering team for business support and logistics.

Redmond, Washington, Us

• Successfully launch products in 50+ countries, with zero customer and partner experience (CPE) issues, by partnering with and training Samsung to sell, market, and support the SUR40 device – making it the most profitable Windows software license to date.• Recruit development partners and prepare ecosystem with hundreds of launch applications for Surface and Windows touch PCs by designing training, documentation, and code samples.• Significantly increase the quality and innovation of advanced touch applications by authoring the Microsoft Surface 2.0 Design and Interaction Guide, and the Surface application certification requirements for natural user interfaces (NUI).• Deliver worldwide developer training over 87,000 times by designing and creating content for the Microsoft Surface Design and Development Center on MSDN.• Manage and grow the brand by over four-million impressions in under six months through digital marketing on Facebook, Twitter, YouTube, and management of the Surface blog and website.• Provide top tier product support, evangelism, and outreach by leading the Microsoft Surface Operations Engineering team and global Surface Garage employee enthusiast group in the creation and prototyping of new UI components.

Redmond, Washington, Us

• Recruit and manage the Surface development partner ecosystem, evangelize the platform, and drive customer satisfaction and requirements into product development.• Establish Surface developer ecosystem by delivering training in the US and EMEA through scalable in-person classroom sessions.• Enhance company brand perceptions by providing technical support, training, and customer branded content to the Microsoft Lifestyle Marketing and Central Marketing Group (CMG).• Enable enterprise customer deployments with the creation of the Surface Deployment Kit supporting custom software images, remote system management, and brand customization.• Ensure 100% successful public product demonstrations by Microsoft Chairman, CEO, and key executives by personally providing training, demonstration, and logistic support.

Redmond, Washington, Us

• Provide essential technical, demonstration, and logistical support to Microsoft executives, strategic partners, and product development teams.• Provide top tier Surface demonstration and logistics support by establishing and managing Surface Operations Engineering.• Drive Surface product requirements by providing customer and partner feedback, field research, testing, and customer advocacy.• Conduct assembly, testing, analysis, repair, prototyping, and design of Microsoft Surface hardware and its components.• Provide training and assembly procedure documentation and diagrams.

Bachelor Of Arts, Communication

Permaculture Design Certificate, Permaculture