James M Alcindor Email & Phone Number

San Antonio, Texas Area

-Part of the Multi Line department which specialize in helping customers with more than one active policy such as Homeowner, Auto, and Motorcycle.-Use provided reference tools to answer most client questions, and when needed not afraid to use the help line to ask for second opinions or clarifications in certain situations.- one of the top monthly performers in Sales of Homeowner, Auto, and Motorcycle insurance policies.-Ability to explain insurance coverages by using basic everyday day life examples so insurance can seem simple to understand to the customers. -Responsible to handle irate customers by first empathizing with them, through listening to their issues, and quickly come up with the solution that best work for them.

-Oversaw financial decisions side by side with Branch Manager and Area Manager. -Responsible for managing 3 Enterprise Rent-A-Car branches consisting of 30 employees. -Developed business to business sales relationships with Insurance Agents, Automotive Dealers and Auto body shops on corporate contracts and special promotions for clients.