With over 25 years of experience in digital retail and hospitality, I’ve had the opportunity to lead strategic transformations, build agile teams, and deliver technology solutions that make a real impact. Whether it’s optimising software engineering processes or driving multi-market initiatives, I focus on creating quality solutions that drive both efficiency and value.I believe in leading with a compassionate, collaborative, people-first approach, and I’m passionate about building trust across diverse teams to get things done. From transforming eCommerce strategies to delivering apps that empower global businesses, my goal has always been to deliver technology that works for multiple bottoms lines and the people who use it.Key Achievements:- Delivered a strategic digital transformation for KFC EMEA, leading 6+ agile teams to roll out websites, apps, ePOS, and loyalty products across 8 markets, cutting costs by 30% and driving 40% revenue growth.- Built a mobile app for Experian EMEA, training 3,000+ users across 35 markets, saving £400k/year in licensing fees.- Led the development of an eCommerce strategy for 16 markets, saving over £2m/year per market.-Spearheaded the creation of a 'Facebook' style app for 60,000+ employees, saving £6m/year while transforming internal communications and processes.- Directed the design and build of 30+ websites, driving traffic and sales for both startups and established international businesses.
Listed skills include Web Design, Web Project Management, Digital Project Management, Seo, and 45 others.