James Mbindo Email & Phone Number

Nairobi, Kenya

• Led growth marketing for MESH, a unique networking platform for micro-entrepreneurs in Africa
• Created strategies to expand user base from scratch to +150K through acquisition and retention efforts
• Saved company $4,000 monthly by managing +200 nano & macro influencers internally and efficiently
• Managed a team of digital marketers and designers to create content through effective delivery channels
• Collaborated with product team for innovative product and service development… Show more
• Collaborated with product team for innovative product and service development based on customer needs

Kenya

- Contribute towards overall strategic vision and planning for a distinctive Digital Networking product targeting young people in informal sector across Sub-Saharan Africa. Conduct research & insights frequently and share well analyzed reports and proposals in collaboration with external research partners - Perform and report to management on customer.

Kenya

• Directed cross-functional team for launch of T-kash mobile financial service brand
• Boosted user base by spearheading Acquisition and Retention team to gain 500k users in 5 months
• Awarded Execution Champion Q4 2018 for influential participation in Mobile Money Mobile Interoperability launch
• Developed annual strategy and roadmap for Mobile Financial Service Brand, achieving service revenue targets
• Played a crucial role as part of the team that championed successful re-brand… Show more
• Played a crucial role as part of the team that championed successful re-brand from Orange to Telkom brand and driving sustenance

• Managed campaign systems to enhance service uptake and customer retention
• Drove a 200% revenue growth through effective marketing and acquisition strategies
• Boosted Mobile Money revenues by 300% within a year
• Developed strategic segmentation models for Airtel Money product communication
• Vital participant in Brand Plan Development including research and promotions
• Worked with agencies/vendors for market results and customer research

Nairobi

• Led vendor collaborations for product development and market rollout
• Managed team in creation of Airtel Money Transaction Channel
• Led SIM and Airtel Money platform merger project
• Oversaw 150% revenue boost from customer retention campaigns

Nairobi

• Pioneered cross-functional team coordination for product launches
• Masterminded negotiation for key accounts and strategic partnerships
• Executed initiative rollouts across yuCash agents nationwide
• Boosted mobile payments efficiency by 30% through procedural enhancements

Nairobi

• Managed agent commission processing efficiently
• Presented daily banking and merchandise reports
• Administered float loads and ensured timely commission verification
• Led a team of six to grow from a base of 70 Agency in January 2010 to a mark of 890 end of February 2010.

• Pioneered paperless recharge vouchers in Kenya
• Expedited new retail integrations on E-Top up platform
• Successfully trained retailers on the Airtime system

• Handled credit checks for loan applicants
• Reviewed potential borrowers' employment history
• Analyzed members' credit models for loan approval

Master Of Business Administration (M.B.A.), Strategic Management

Prince2 Uk, Project Management

Bcom Adm, Marketing