James Mcbride Email & Phone Number

Insurance professional with more than 20 years’ experience in financial services, specialising in warranties and protection plans. I am adept at developing and maintaining meaningful relationships and building the operations needed to create high performing profitable programs. I have worked across various organisations internationally and have managed insurance portfolios which generate more than $200 million in fees annually.Current and previous key programs that I've managed include JB Hi-FI, The Good Guys, Appliances Online, Camera House, Samsung, Dell, Subaru, Dick Smith and Smiths City, where I manage(d) warranty and insurance programs and, in most cases, built the programs from the ground up. This includes creating optimised operating model, implementation of systems, client integration and working with major OEM and independent repair agents to help build the network and infrastructure required to manage the business.As a customer-focused practitioner, I am passionate about creating simple and significant warranty programs, customer journeys and quick and efficient claims processes. I am a leader who is committed to building programs that provide value for customers and that provide an optimal profit structure for the business. I have worked in London and Melbourne, which has given me diverse experience in financial services and customer/operational development.

Listed skills include Account Management, Insurance, New Business Development, Sales, and 24 others.