• Managed and mentored a team of account managers, overseeing the handling of high-value client accounts while ensuring the delivery of exceptional service and the cultivation of long-term client relationships.• Created and executed strategic account management plans, driving revenue growth and improving client retention through proactive relationship management and service excellence.• Served as the primary point of contact between clients and internal teams, facilitating clear… Show more • Managed and mentored a team of account managers, overseeing the handling of high-value client accounts while ensuring the delivery of exceptional service and the cultivation of long-term client relationships.• Created and executed strategic account management plans, driving revenue growth and improving client retention through proactive relationship management and service excellence.• Served as the primary point of contact between clients and internal teams, facilitating clear communication and ensuring alignment with client objectives and business goals.• Conducted in-depth analysis of market trends and client feedback, identifying opportunities for enhancing services and developing new product features to meet evolving client needs. Show less

• Oversaw a portfolio of client accounts, delivering personalized solutions to address client needs while supporting business growth and enhancing customer satisfaction.• Developed and sustained strong client relationships, serving as the primary contact for service inquiries, issue resolution, and overall account management.• Identified upsell and cross-sell opportunities, collaborating with clients to recommend additional products and services, driving revenue generation and… Show more • Oversaw a portfolio of client accounts, delivering personalized solutions to address client needs while supporting business growth and enhancing customer satisfaction.• Developed and sustained strong client relationships, serving as the primary contact for service inquiries, issue resolution, and overall account management.• Identified upsell and cross-sell opportunities, collaborating with clients to recommend additional products and services, driving revenue generation and expanding account value. Show less