Jim Mccusker Email & Phone Number

Dallas, Texas, Us

Thryv, Inc. supports more than 400,000 local businesses across the U.S. with small business software Thryv and Thryv Leads. The company’s cutting-edge technologies connect small businesses with their target consumers and help them manage their day-to-day work. The company also provides print and online directories The Real Yellow Pages, including 25 million monthly visitors to yellowpages.com, Superpages.com and DexKnows.com. Thryv, Inc. helps businesses manage their work easier and get found fast, wherever consumers are searching.

Conshohocken, Pa, Us

In October 2014 I joined my longtime friend and Yellowbook colleague, Andy Aronow, at eLocal.com. After a highly rewarding run at Yellowbook, I am excited to get back to my sales roots - helping to build, lead and coach a world-class sales team at a very dynamic and growing company. Since 2008, eLocal.com has been at the forefront of a rapidly changing advertising industry, and is one of the few media companies offering local businesses a performance-based pricing model. eLocal is very easy to do business with, boasts an impeccable reputation, and an exceptional advertiser retention rate. At eLocal, we are focused on delivering results, so we only charge our clients when we send them qualified leads and direct phone calls. Every day we’re building partnerships with our clients, delivering a product that truly helps local businesses to succeed, and we’re having fun doing it. There’s a spectacular sense of pride here!Our environment is fast-paced but casual. For those of you that have known me for years, you might not recognize me in my shorts, jeans and T-shirts. But rest assured, it is the same old Jim and I will be working relentlessly to help grow a great company and sales organization.

After a distinguished career at Yellowbook (a nationwide telephone directory publisher and internet services company), I was promoted to president and chief sales officer, with the charge to lead the company during its rebranding and renaming to Hibu (the parent company, headquartered in the UK). I guided U.S. operations through a seamless transition to new ownership, and successfully shifted the company focus to digital products and services.

Following commended performance in district, regional, and general sales manager roles, I advanced through senior leadership positions as assistant VP of sales (2001-2002), VP of sales (2002-2006), and chief of sales (2006-2012). I led a nationwide sales organization serving 600,000+ clients throughout 1,000+ U.S. markets, overseeing 6,200+ team members, workforce training/development, and strategic business development and growth planning. I held ultimate accountability for meeting revenue and margin goals by leading/supporting both organic and acquisitive growth. KEY RESULTS:► Billion-Dollar Growth: I propelled media/ad sales revenues from $70M to over $2B in ten years by building a “can’t-lose” sales organization focused on delivering legendary service and exceptional results. ► Digital Transformation: I built a $100M search engine business and a $350M digital and web-hosting business from the ground up. I guided sales of 200,000+ websites from 2008-2012 and achieved “Premier SMB Partner” status as a top reseller for Google. ► Teambuilding: I led the recruitment, professional development, and advancement of thousands of employees through ongoing training/mentoring. I built a vibrant sales organization; fostered a high-energy, team-oriented corporate culture; and incented peak performance through reward, recognition, and accountability programs.► Client & Staff Retention: I boosted client and staff retention levels to 75% (both all-time highs) by reinvigorating the workforce and overhauling product, sales, and deployment strategies.► Post-M&A Leadership: I helped integrate over 50 acquired companies into the Yellowbook structure from 2002-2008, providing rapid, seamless assimilation of acquired assets, customers, and resources.► Customer Relationship-Building: I excelled in growing market share despite fierce competition by cultivating trusting, enduring relationships

My initial success as a sales rep (1990-1992) led to series of promotions through progressively responsible sales management roles during my early Yellowbook career. I served as district sales manager from 1992-1996, regional sales manager from 1996-1999, and general sales manager from 1999-2001. KEY RESULTS:► Turnaround Management: I delivered a “worst-to-first” turnaround of the company’s lowest performing office, transforming a bottom-ranked operation from #8 to #1 in revenues and profitability within nine months as regional sales manager. I maintained the #1 position for the following three years in a row, resulting in a promotion to general sales manager.► Servant Leadership: By practicing the principles of servant leadership and modeling an approachable, accessible, and highly visible management style, I succeeded in optimizing team performance and engagement.► Sales Recruiting & Training: I excelled in recruiting and developing top-tier sales talent, with many of my sales training programs and materials implemented in other districts and regions throughout the company due to their proven success in driving pacesetting performance improvement. ► Mental Toughness: I instilled mental toughness and a “bullet-proof” positive outlook that helped my sales teams succeed within highly competitive markets. Known for my relentless, “roll-up-your-sleeves” work ethic and tireless perseverance in pursuing new business while growing existing accounts, I led my sales teams to deliver record-setting revenue results that raised the bar organization-wide. ► Awarded Recognition: I earned formal recognition for top revenue production year over year, including the company’s prestigious “Rookie of the Year” award (among 600 candidates) in 1990 and multiple President’s Club honors as a DSM, RSM, and GSM.

B.S., Business Administration

Education record