James Mcmanus
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James Mcmanus Email & Phone Number

Customer Success Director at Seismic
Location: London, England, United Kingdom 8 work roles 1 school
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Current company
Role
Customer Success Director
Location
London, England, United Kingdom
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Who is James Mcmanus? Overview

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Quick answer

James Mcmanus is listed as Customer Success Director at Seismic, a with 869 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for James Mcmanus.

James Mcmanus previously worked as Account Director at Turtl and Senior Customer Success Manager at Turtl. James Mcmanus holds Bachelor Of Arts - Ba, English Literature, 2:1 from The University Of Reading.

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Email format at Seismic

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Seismic

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Profile bio

About James Mcmanus

Seasoned Customer Success / Account Management professional with over 16 years of experience in tech start-ups and scale-ups. A Gainsight Certified Customer Success Leader as of 2023.Proven, consistently strong track record of establishing, growing & sustaining successful partnerships with Global / Enterprise customers, helping them leverage technology to drive critical business outcomes. Most recently qualified for Seismic's President's Club in 2024.Aside from SaaS, Customer Success, sales & marketing, I'm always happy to talk football, especially Spurs, FPL and my role as manager of my son's u8's football team!

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Seismic
Seismic
Customer Success Director
san diego, california, united states
Employees
869
AeroLeads page
8 roles

James Mcmanus work experience

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Customer Success Director

Current

London, England, United Kingdom

Seismic is the global leader in enablement, helping organizations engage customers, enable teams, and ignite revenue growth. The Seismic Enablement Cloud™️ is the most powerful, unified enablement platform that equips customer-facing teams with the right skills, content, tools, and insights to grow and win. From the world’s largest enterprises to startups and small businesses, more than 2,000 organizations around the globe trust Seismic for their enablement needs. Seismic is headquartered in San Diego with offices across North America, Europe, and Australia.

Feb 2022 - Present

Account Director

London, United Kingdom

Turtl is the enterprise content automation platform enabling every team to use personalized digital content to build deeper relationships.At the heart of our platform lies our psychology-based digital format that is scientifically proven to increase reader engagement by 73%. But the most powerful advantages of using Turtl come from the deep reader insights the platform collects, and the ability to personalize content at scale.Our platform has enabled some of the world’s leading companies to achieve better content engagement and more sales opportunities at a fraction of the cost.As an Account Director at Turtl, I work to establish and build successful partnerships with key enterprise customers in order to ensure they are fully leveraging our platform to optimise their content strategies.

Jul 2020 - Feb 2022

Senior Customer Success Manager

London, England, United Kingdom

Jul 2018 - Jun 2020

Account Manager

London, United Kingdom

Reevoo's products range from review engines to customer Q&A and custom user-generated content collection. Their unique methodology produces an industry-leading volume of content that's detailed, relevant and interesting - the kind of stuff that raises conversion rates by an average of 3.5x.My role at Reevoo was to help enterprise brands connect with their customers (and earn new ones) through user-generated content.I managed a global portfolio of enterprise accounts with an ACV in excess of £1.2million. This role required that I take full ownership of all operational and commercial aspects of these existing relationships.

Jun 2017 - Jun 2018

Customer Success Manager

London, United Kingdom

Sep 2015 - Jun 2017

Client Relationship Manager

London, United Kingdom

Onalytica are an Influencer Marketing company that provides Influencer Relationship Management software and supporting professional services.Their Influencer Relationship Management (IRM) solution allows customers to reach the right people at the right time with the right message at scale, by building relationships with key stakeholders and managing them over time. Their Influencer Identification services allow customers to surface credible and relevant influencers to form the foundation of their influencer marketing programmes.In my role at Onalytica I serviced a number of Key Accounts and was responsible for retention and up-selling of our products and services. In addition to this I also worked with key prospects and managed new business trials.

Jun 2014 - Aug 2015

Client Services Manager

1 Broadgate, London, Ec2M 2Qs

Kantar Media monitors, analyses and draws insight from news, opinions and conversations to help clients understand trends and influences that impact on their current and future business. Kantar deliver a unique range of media monitoring services, media analysis services and software applications. This is delivered to public relations, marketing and media professionals across organisations of every type, from global banks to multinational brands and SMEs, FTSE and NASDAQ-listed companies, media and technology groups, governments and regulators, marketing and communications groups, charities and NGOs.As a Client Services Manager within the PR division at Kantar, I was the day to day contact for 20 leading global PR agenciesClients included: Cardew Group, Freuds, FTI Consulting, Kreab Gavin Anderson, Golley Slater, Weber Shandwick

Jan 2011 - Jun 2014

Account Manager

Canary Wharf, London

NewsManager was an Adfero product, an online media monitoring and analysis service based in Canary Wharf. My main role as an Account Manager was to retain and grow existing client accounts, meeting with them on a quarterly basis and assisting them on a daily basis with a variety of issues, ranging from technical to financial.Clients Included: Ducati, British Swimming, Liberal Democrats, London Probation Trust, Network Rail, RBS

Jul 2008 - Jan 2011
Team & coworkers

Colleagues at Seismic

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1 education record

James Mcmanus education

FAQ

Frequently asked questions about James Mcmanus

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What company does James Mcmanus work for?

James Mcmanus works for Seismic.

What is James Mcmanus's role at Seismic?

James Mcmanus is listed as Customer Success Director at Seismic.

Where is James Mcmanus based?

James Mcmanus is based in London, England, United Kingdom while working with Seismic.

What companies has James Mcmanus worked for?

James Mcmanus has worked for Seismic, Turtl, Reevoo, Onalytica, and Kantar Media.

Who are James Mcmanus's colleagues at Seismic?

James Mcmanus's colleagues at Seismic include Ruiqiang Liu, Kelly(Chunlei) Liu, Guillaume L., Lakhena Ok, and Parth Shinde.

How can I contact James Mcmanus?

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What schools did James Mcmanus attend?

James Mcmanus holds Bachelor Of Arts - Ba, English Literature, 2:1 from The University Of Reading.

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