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As the leader in Indoor Journey Analytics, Kontakt.io optimizes processes and resources by revealing how customers move through your business. Using RTLS, IoT, and AI, we uncover waste, streamline capacity, and help your customers and staff feel seen and valued.I am a sales leader translating corporate vision into bulletproof strategies for some of the world’s largest and most respected companies, including GE, Merck, Salix, and Vocera. Counted on to execute mission-critical initiatives and cultivate strategic partnerships, I've course-corrected down trending territories, penetrated new markets, and differentiated the brand against competitors. Through strong leadership, dedicated training, and close engagement with my team, I motivate peak-performance and a passion for winning. **Career Contributions Include:- Delivered $54M in new business capitalizing on opportunities to elevate revenue, market share, and profit growth. Trained top-performing teams and championed strategic sales roadmap that improved close ratios.- Cultivated strategic partner network with Fortune10 company including creation of marketing team for specific marketing/messaging. Led trainings to AWS assist sales team in positioning product.- Stabilized LifeOmic operations and architected sales roadmap to fuel $20M+ in revenues despite complete turnover of corporate team in first year. Set vision, shaped high-performance culture, and crafted GTM strategy.- Tapped for 6-member think tank charged with assisting VP of Corporate Marketing during mission-critical rebranding of company. Contributed to new corporate strategy development and vision execution. - Closed 3 largest enterprise deals in Vocera history with UNC Healthcare, Medstar Healthcare, and Atrium Health by boosting sales with full platform of software and services across IDN at the C-suite and Board level. Strategic Planning * Six Sigma * Business Development * Leadership Development * Market Expansion * Needs Assessment * Forecasting/Reporting * Client Relationships * Account Management * Competitive Intelligence * Capital Equipment * Enterprise Sales * Consultative Selling * Government Regulations * Cloud Data Integration * Salesforce * SaaS * Secure Messaging * Supply Chain Software * Clinical/Mobile Application * MRI/PET/CT * Ultrasound * X-Ray * PACS * Cath Labs
Kontakt.Io
View- Website:
- kontakt.io
- Employees:
- 152
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Kontakt.IoRaleigh, Nc, Us
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Vice President Of Sales - National AccountsKontakt.Io Sep 2023 - PresentNew York, UsFrom healthcare and smart buildings to other industries, discover Kontakt.io's full spectrum of solutions for asset tracking, staff safety, people flow, wayfinding, and much more.Laid sales infrastructure to grow portfolio by capturing top IDNs in country. Attended Board meetings to develop strategic plan to mature sales processes for pipeline and revenue growth. Accelerated FedRAMP certification to expand opportunities with federal government. Presented at HIMSS conference on real time location services with Cisco. Prepared forecasts and set performance goals to track progress of team. - Piloted COE with large customer reference site to demonstrate asset tracking tools for equipment, stakeholders, patients, and employees. - Drafted onboarding playbook for new hires in sales to quickly uplevel skills. Worked with marketing department to write branded copy for marketing collateral that was rolled out nationwide.- Managed 3 Strategic Account Representatives and formulated sales plans to solicit top IDNs in US calling on Call on CIOs, CTOs, CNOs, CMIOs, Chief Strategy Officers, and Chief Digital Transformation Officers.
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Vice President Of SalesLifeomic Mar 2021 - Dec 2022Indianapolis, In, UsTrusted advisor to CEO, COO, and corporate executives for PE-backed precision medicine cloud platform provider. Headed GTM Sales and Strategy for services targeted to Providers, Payors, Retail, Federal, and Life Sciences sectors. Called on CEOs, CIOs, CTOs, and university wellness officers from starts ups to Fortune companies. Installed Hubspot sales tracking tool and set benchmarks/KPIs. Controlled $980K budget. Worked with CMO and CSO to tailor branded communication and marketing.- Sharpened business model and strategic direction. Identified and established 3 targeted verticals with strong opportunities and underpinned with new branded marketing and sales framework.- Searched network to recruit, hire, and onboard 7 new staff including Strategic Account Managers and Director of Wellness Sales. Created job descriptions, devised compensation packages, and set performance quotas.- Secured $4.3M account presenting business case to President, CMO, and CRO of large Cancer Center proving out treatment plan effectiveness via cloud offering that gleaned better data points.- Collaborated with developers and scientists building platform. Conducted market research and reached out to network to help determine most-wanted product tools to update platform with 15 in-demand features.- Launched customer support group for technical and platform support to facilitate ongoing growth initiatives. Trained team in support best practices and strategic upselling of products and services. -
Vp Of Strategic AccountsVocera Communications 2019 - 2021San Jose, Ca, UsSteered next-phase growth and raised brand recognition for ~$200M mobile communications provider offering SaaS enterprise solutions for organizations in the hospital, retail, hospitality, and energy sectors.Leveraged business intelligence sourced from data to trigger client communications when activity dropped. Assisted hospitals with intelligent staffing providing insights on care gaps and personnel logistics. Partnered with respected brands and 3rd-party resellers to promote hardware and network packages. Approached accounts in conjunction with industry leaders including Apple, Cisco, Avia, and Jupiter to offer complete solution.-> Tapped for 6-member think tank charged with assisting Vocera VP of Corporate Marketing during mission-critical rebranding of company. Contributed to new corporate strategy development and vision execution.-> Closed $42.9M in additional revenues Vocera after original sales from large enterprise software accounts by driving account growth and producing demand with sustainable client value. -
Health Systems Director – Enterprise Communication Solutions SoftwareVocera Communications 2017 - 2019San Jose, Ca, UsLed expansion of Strategic Account opportunities with tier-1 clients delivering $1M+ in revenues with up to 6,000 users. Brought on large academic hospitals and government accounts to improve visibility and brand recognition in market. Created RFPs and negotiated contracts. Collaborated with VP of Marketing on Center of Excellence committee to identify clients to showcase and provide feedback on products and services. Presented to Board and Sr. Management on business climate with target enterprise IDNs. Invited to speak at conferences and organizations.-> Built $28.6M portfolio understanding client needs and working within cross-functional team supporting Regional VPs and Area Sales Manager. Guided on strategies and coordinated SME advice to push deals to closure.-> Consulted with key stakeholders and recommended state-of-art unified communications platforms that helped improve HCAHPS scores, generated higher hospital reimbursement rates, and optimized workflows.- Won $6.3M multiyear account from long-term competitor. Consistently called on and aligned goals with key influencers to provide more flexible solution with better communication and enhanced network security. - Worked with for-profit, non-profit, and Government healthcare facilities to drive adoption of Vocera workflow solutions. Customers included UNC Healthcare, CHOP, Medstar, Bon Secours , UVA, MUSC, Vanderbilt, HCA, Duke, Prisma, Lifepoint.
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Senior Area Sales Manager - Enterprise Communications Solutions SoftwareVocera Communications 2012 - 2017San Jose, Ca, UsDevised strategies to influence multi-hospital systems from top down. Developed enterprise solutions to facilitate long-term growth and adoption of platform portfolio. Differentiated Vocera from competitors in market highlighting healthcare-centric focus with products that truly improved workflow. Called on C-level executives to discuss complex technology products with software platform to enable communication. -> Revitalized sales team and established a formal training program. Hired subject matter experts, conducted bootcamps, and groomed team members on strategic sales best practices and prospecting/lead generation.-> Increased business with largest IDNs in Eastern US. Coached sales representatives companywide in penetrating and closing enterprise-level accounts via consultative solution selling to move deals over the “finish line.”-> Collaborated with sales engineers, technical account managers, and professional services to prepare demonstrations tailored to specific client issues and enable smooth deployments for up to 3,000 users.-> Delivered $23M in business by cultivating premier account relationships with UNC Healthcare, Bon Secours, MUSC, Baptist Health, Methodist, St. Jude, Wake Forest Baptist, Cone Health, and HCA.-> Participated on large customer advisory panel and advised corporate leaders on how major IDNs approach communication and allocate capitol.
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Area Sales Manager, Enterprise Communications Solutions SoftwareVocera Communications 2010 - 2012San Jose, Ca, UsLaunched territory from ground up in support of cultural shift from reseller to direct sales model. Headed expansion efforts with IDNs in North America to grow account base and foster strong new business relationships with CIOs, CNOs, CFOs, and nurses. Built pipelines and uncovered contacts to formulate CRM database.-> Ramped up quickly to fuel new business by closing 5 of largest healthcare systems in area and beating out incumbents. Demonstrated value of workflow process enhancements that reinforced client commitment to change.-> Performed hospital audits and clinical workflow assessments with engineering and nursing teams to identify communication gaps. Earned business offering robust solutions with superior advantages to patient care.-> Utilized the Vocera Value Calculator to demonstrate savings and efficiencies realized within individual client departments. Leveraged information to capture new sales and expand foothold throughout account.-> Closed major account through persistent and professional engagement that fostered trust.
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Managing Partner, Medical Imaging Service Solutions & ConsultingJmd Healthcare Solutions Feb 2008 - Oct 2010Started business to fill market void desiring alternative healthcare service solutions for diagnostic imaging equipment. Recruited, trained, and coached 5 employees. Ran daily operations including payroll and P&L management. Called on hospitals and outpatient clinics in 3-state territory.-> Persuaded CFOs and decision-makers with novel, cost-effective option to repair and maintain small equipment. Secured repeat business and referrals delivering superior service unmatched in industry.-> Captured 9 customers in under 100-bed hospitals and small imaging centers, replacing and uprooting market giants GE and Siemens to earn preferred service provider in multiple accounts.
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Strategic Accounts ManagerGe Healthcare 2005 - 2008Chicago, UsOrchestrated strategic gameplans that drove enterprise sales and differentiated the brand calling on hospitals, government healthcare facilities, and academic hospitals. Collaborated with partners in GE Capital, Power Systems, Industrial, and Lighting to customize enterprise packages with consolidated financing to expand GE dominance throughout accounts. Oversaw 5 Account Managers. Member of GE Advisory Council.-> Developed $25M in new sales analyzing market data and performing due diligence on potential Radiology, Cardiology, and IT diagnostic imaging clients/competitors. -> Deployed strategic sales process to close multiple 3- and 5-year contracts with Medical Centers, Army Hospitals, and General Hospitals, locking in clients with solid value proposition.-> Designed a patient departmental workflow improvement process that allowed 1.5 more patients per day into CT machines. Throughput model implemented across SE region and added $750K in new annual revenues.-> Interviewed CFOs and sourced for opportunities to cross sell GE business partners, devise attractive healthcare packages, cement relationships, and consolidate units to positively affect client cash flow. -
Account ManagerGe Healthcare 2003 - 2005Chicago, UsChallenged to turn around last place territory and unseat a solid install base embedded with #1 competitor Siemens. Owned enterprise and institutional account management for 100+-bed hospitals in Southeast US. Selected as new-hire mentor and advisor. Championed cross selling and marketing of enterprise-wide solutions for all GE business units.-> Executed strategic leadership and leveraged GE brand innovation to influence ideal prospects. Targeted accounts with Centers of Excellence model that would appreciate cutting-edge digital solutions.-> Studied to develop into capital equipment expert and cultivated internal cross-matrixed advocates to spur dramatic growth. Conducted research, networked through associations, and presented at industry conferences.-> Uncovered/qualified prospects, negotiated pricing, closed final sales, and oversaw product delivery. Conducted needs assessments, performed financial analysis, and presented to C-suite. -> Secured key $2.5M win with Radiology Group—a 30-year Siemens client—that established brand footprint in area. Presented to C-level executives and exploited competitor weakness with compelling business case.-> Relentlessly prospected to blanket territory with sales message, surpassing every annual plan order and revenue targets during tenure. Commended with Sigma Society recognition for landing in top 10% YOY.
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Regional Sales ManagerSalix Dec 2000 - Mar 2003Bridgewater, N.J, UsLeveraged results-focused leadership and relationship-building skills in addition to robust pharmaceutical knowledge to build and sustain new business opportunities across 3-state territory. Coached and developed top-performing team of sales representatives, imparting analytical abilities, work ethic, and passion for winning to drive sales. -
Specialty Sales RepresentativeMerck Mar 1997 - Dec 2000Professional Representative responsible for Central Tennessee and Western Kentucky selling Merck's full line of products into the following specialty areas : Cardiovascular, Respiratory, Neurological, Allergy, Orthopedic, Gastroenterology
James Dunn Skills
James Dunn Education Details
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North Carolina State UniversityGeneral - Poole College Of Management
Frequently Asked Questions about James Dunn
What company does James Dunn work for?
James Dunn works for Kontakt.io
What is James Dunn's role at the current company?
James Dunn's current role is Healthcare Technology Sales Executive: Customer Success, Corporate Accounts, Strategic Partnerships, Enterprise Roadmaps, Change Management, Cloud Data Integration, AI, Cybersecurity.
What is James Dunn's email address?
James Dunn's email address is jd****@****era.com
What is James Dunn's direct phone number?
James Dunn's direct phone number is +140888*****
What schools did James Dunn attend?
James Dunn attended North Carolina State University.
What skills is James Dunn known for?
James Dunn has skills like Sales Operations, Saas, Account Management, Business Development, Enterprise Software, Crm, Cardiology, New Business Development, Strategic Planning, Capital Equipment, Team Building, Hospitals.
Who are James Dunn's colleagues?
James Dunn's colleagues are M B, Dauren Akhmetov, Jakub Łęczyński, Timothy Young, Leonard Ndoj, Svetlana Garashchenko, Arlind Bekteshi.
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