James Dwyer

James Dwyer Email and Phone Number

Technical Solutions Team Manager at Telestar Communications @ Telestar Communications
australia
James Dwyer's Location
Greater Sydney Area, Australia
James Dwyer's Contact Details

James Dwyer personal email

n/a
About James Dwyer

To use my experience in sales, technical skills, people management and in depth comprehension of the Telecommunications industry, to make a significant and long term contribution to the profitability and growth within a company, in a senior technical position.

James Dwyer's Current Company Details
Telestar Communications

Telestar Communications

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Technical Solutions Team Manager at Telestar Communications
australia
Website:
telestar.com.au
Employees:
55
James Dwyer Work Experience Details
  • Telestar Communications
    Technical Solutions Team Manager
    Telestar Communications Oct 2015 - Present
    Level 15, 347 Kent Street Sydney Nsw 2000
    Manage the Technical Solutions Team and driving the design, pre-sale and delivery of Telestar technology solutions to our customers. Establish, develop and manage MDM Assist Team supporting customers with MDM and EMM projects and end user support. Also responsible for the Company’s internal IT and Telecommunications strategy and operations.
  • Telestar Communications
    Senior Solutions Consultant
    Telestar Communications Jan 2011 - Present
    Level 15, 347 Kent Street Sydney Nsw 2000
    Providing expert ICT consultantancy to SMB, Government and Large Enterprise clients with a single point of accountability for all their requirements to facilitate the smooth procurement and operation of their Telecommunications/Network/Hardware Integration and Convergence needs.
  • Ntt Australia
    Pre-Sales Engineer
    Ntt Australia Nov 2010 - Jan 2011
    Pre-Sales technical support for Sales and Pricing Teams. Developing sales plans and proposals for global and domestic data networking, hosting, storage and security solutions. Working with global affiliates, partners and telecommunication wholesalers to price, develop and propose customer solutions.
  • Telstra
    Communications Consultant
    Telstra Aug 2006 - Jul 2010
    Provide technical interface to bridge Customer’s business requirements with Telstra’s technical solutions capabilities for a group of large key (Enterprise and Government) and large business (Telstra Business) customers. Working with Account Executive and other Specialist to identify and define sales opportunities with the portfolio.
  • Telstra
    Technical Manager / Community Development Consultant
    Telstra Mar 2004 - Aug 2006
    Telstra – Consumer & Marketing, North-West Sydney MGM TeamResponsible for ensuring that the Telstra networks are meeting customer needs within the North-West Sydney region, identifying and providing technical customer solutions, ensuring the optimization of network performance throughout the region and the identification of potential business opportunities for Telstra Consumer & Marketing. Contact point for Property Developers for Telstra Smart Communities initiative.
  • Telstra
    Communications Consultant / Data Sales Specialist
    Telstra Jan 2002 - Mar 2004
    Telstra – Business & Government, Corporate & Government Sales – Developing technical and sales proposals for Corporate & Government customer accounts in the IT industry and NSW Government sectors. Working along side Account Managers to proactively prospect and target customer opportunities using Consultative Selling in the defined territory. Identify and qualify prospective customers and new opportunities; develop total solutions and propose via presentations and documentation; successfully close opportunities.
  • Telstra International
    Director Of Customer Network Planning - Telstra Usa – (West Coast)
    Telstra International Mar 1999 - Dec 2001
    Based in San Francisco USA. Providing International and Domestic telecommunication and network solutions for multi-national corporations. Preparing proposals and RFP responses for large customer network bids. Conducting internal training for sales and service teams as well as providing specialized telecommunications and technical consultancy on Voice, Data and LAN/WAN technologies. Integral part of initial team sent to establish and grow Telstra’s USA business.
  • Telstra
    Communications Consultant - Business & Government Sales – Sydney
    Telstra Aug 1997 - Feb 1999
    Developing technical and telecommunication sales proposals for key customer accounts in the Banking and Insurance industries. Part of Account Team responsible for developing and maintaining customer relationships to secure and grow revenues.
  • Telstra
    Program Manager / Manager Of Project Managers
    Telstra Apr 1995 - Jul 1997
    Telstra Corporation – Internal Telecommunication ServicesLead and develop Program Management Office including providing direction, focus and training for eleven Project Managers. Responsible for the successful on-time implementation of national Information Technology and Telecommunication projects driven by corporate business drivers and initiatives. Also responsible for IT program of works for NSW/ACT/QLD Telstra Accommodation Rationalisation Projects.
  • Telstra
    National Project Manager
    Telstra Jun 1992 - Mar 1995
    Telstra Corporation – ITG Infrastructure, Infrastructure Projects Managed the delivery of complex and strategically critical Voice and Data technology projects across Telstra’s business units. Managed national technology upgrade project for Telstra’s fault reporting call centres including management reporting and call routing systems.
  • Telstra
    Senior Technical Officer / Technician / Apprentice Technician
    Telstra Jan 1985 - May 1992
    Completed extensive Apprentice Telecommunications Technician four years training covering all aspects of telecommunications. Specialized in Data and Text transmission technologies. Responsible for the installation and configuration of data services in customers’ premises.Responsible for the design and coordination of complex special services. Liaise with customers and other Telecom areas to achieve connection by commitment dates. Provide technical consultation to sales staff.

James Dwyer Skills

Telecommunications Pre Sales Managed Services Unified Communications Integration Solution Selling Voip Telco Crm Ip Network Design Selling Broadband Strategy Mpls Telephony Management It Management Mobile Devices Networking Service Delivery Wireless Call Centers Cloud Computing Enterprise Software Security Voice Over Ip Consulting Wan Lan Wan Contact Centers Video Conferencing Vendor Management Customer Relationship Management Sales Mobile Device Management

James Dwyer Education Details

Frequently Asked Questions about James Dwyer

What company does James Dwyer work for?

James Dwyer works for Telestar Communications

What is James Dwyer's role at the current company?

James Dwyer's current role is Technical Solutions Team Manager at Telestar Communications.

What is James Dwyer's email address?

James Dwyer's email address is ja****@****yer.net

What schools did James Dwyer attend?

James Dwyer attended Southern Cross University, Deakin University, Tafe Nsw, Tafe Nsw, Tafe Nsw, Tafe Nsw.

What are some of James Dwyer's interests?

James Dwyer has interest in Family, Social Services, Technology, Travelling, Film.

What skills is James Dwyer known for?

James Dwyer has skills like Telecommunications, Pre Sales, Managed Services, Unified Communications, Integration, Solution Selling, Voip, Telco, Crm, Ip, Network Design, Selling.

Who are James Dwyer's colleagues?

James Dwyer's colleagues are Sunny Zhang, Brian Lauderman, Marcella Gunarto, Gigi Yao, David Mangwende, Alando Jennings, Shane Richards.

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