James Halstead Email & Phone Number

Longwood, Florida, Us

Spearheaded an effort to launch a new platform in my first year bringing $800,000 of revenue back in-house. Led multicultural and multidisciplinary remote teams of thirty employees to maintain and replace a legacy software system.Advocated for, planned, and launched a redesign of our legacy system in the first year reducing client turnover and increasing sales conversions by over 10 percent. Developed and implemented the plan to hand off operations to our IT team post-software launch. Mentoring staff members toward internal promotions. Managing independent projects on multiple teams concurrently. Collaborated with the engineering team to develop a multitenancy database system. Deployed a ticketing system for our IT team. Providing greater insight into the issues we were addressing and the volume of those issues. Spearheaded a refresh of our legacy web portal in the first six months of employment. Worked to develop and promote four people.

Led multicultural and multidisciplinary remote teams of as many as twenty employees to drive the digital transformation of a print industry company. Mentoring staff members toward internal promotions. Managed as Product Portfolio Manager, Product Manager, Product Owner, and Business Analyst for custom web and mobile apps in an Agile environment. Managing five independent projects on multiple teams concurrently. Developed apps from discovery to market, managing the user journey design, roadmap, development, and testing. Incorporated relational database, client-server, and cloud hosting concepts into designs crafting cohesive business solutions. Working across geographic and functional boundaries to collaborate with and knit together a large software, marketing, and sales professional team. We completed the discovery phase for a new project. We designed wireframes, built the user journey, and worked with business customers to discover their pain points so that we could create the solution. We defined a limited MVP. Revived a million-dollar SaaS project in distress, Evangelus, by switching development teams, reducing costs, increasing communication, and improving the QA process. As a result, I could get to MVP within three months, ahead of schedule and on budget. In addition, we continue to add features to the application to retain and grow revenue. Developed a single-sign-on system and integrated it across WordPress, our native app, and our communication product.Develop a CMS for churches, Camino, bringing together marketing, sales, support, and our customers to define objectives and extract value. Managed and integrated the number one Catholic Church app globally, the myParish app. We have as many as forty thousand users on the app daily. Deployed a ticketing system for our customer support team, allowing improved reporting and greater insight into customer interactions.

Account working in accounts receivables, payables and special projects.

Menlo Park, Ca, Us

Accounting professional in the mortgage industry and automotive industries.

Board Member

I managed two employees as well as business development.Results:● Created processes and built culture within our team, driving revenue growth.● Built and deployed procedures creating efficiencies, reducing costs, and growing the bottom line.● B2B sales.● Bookkeeping/Accounting.● Built and deployed procedures creating efficiencies, reducing costs, and growing the bottom line.

Rochester, Ny, Us

I wowed customers and taught others to do the same.Results:● Daily auditing of payroll tax payments for four hundred companies included Federal withholding, FUTA, many states withholding and unemployment, and numerous localities.● Internal staff training for groups of twenty support representatives.● Worked as a technical support specialist, troubleshooting client-side IT issues and reporting.

Washington, Dc, Us

Fireteam team leader● Led a team of three into combat operations in Iraq and Kuwait during Operation Iraqi Freedom and Operation Enduring Freedom.● Drove a Humvee for the platoon commander

Associate Of Arts - Aa, Accounting

Bachelor Of Science - Bs, Computer Science, Mathematics

Education record