James Hegg Email & Phone Number

Sarasota, Fl, Us

Sarasota, Fl, Us

Established start-up digital agency by assembling a team of experienced, business-minded individuals that understand that the ultimate objective of your business is to drive sales while establishing and growing your brand. Offering a full range of creative marketing solutions, from website design and logo design to content design and marketing strategies that take into account search engine optimization standards and social media marketing strategies to PPC campaigns.- Managed website, ecommerce, marketing, PPC and video digital projects for B2C and B2B clients. Developed long-term multi-project relationships with clients by providing open communication, quality work, and reliable availability.- Created WordPress, Drupal and ecommerce sites for B2B/B2C clients by developing wireframe layouts, targeted content and video media.- Improved SEO for clients via content quality improvement utilizing selective keywords and maximizing content relevancy.- SEM experience includes proven PPC background creating, targeting and managing campaigns across all search platforms.- Continually optimized ad campaigns to ensure peak performance towards goals and tracked campaign performance and projections and reported data to clients.- Created Brand strategies for clients via logo design, video production, content improvement and targeted web presence.- Developed eLearning programs for Photovoltaic installers to prepare them for the North American Board of Energy Practitioners skills test.- Designed and developed multiple blended learning curriculums and independent eLearning course offerings.- Created client sites from conception to delivery and also revised existing content to be engaging, accessible, and effective.

Newport Beach, Ca, Us

Digital solution architect and client services professional working in the B2B and Higher Education space. Executing from a strategic perspective of why you should do a project, what technology could be used to achieve it, what it could look like, how it could work, and importantly for our clients, how much it will cost and when it could be delivered.Managed digital projects for higher education and commercial clients.- Managed all project processes including R&D, Design, Development, Hosting Infrastructure, Client Support and Quality Assurance.- Monitored project scope to ensure that projects remained on track, met deadlines, stayed under budget, and were developed according to the plan.- Thoroughly recognized the client’s business/brand, competitive environment, industry trends, and overall marketing plans/goals.- Identified if client requests were within scope and prioritized within any other ongoing work.Developed new internal project management and quality processes that were implemented company-wide.- Cultivated strong client relationships that resulted in new projects and contracts.- Initiated 'Manage-up' reporting structure to ensure timely and consolidated communications on projects to C-Level department heads.- Produced a company Wiki database to capture essential project management tips, new hire training, project manager tricks and tools.

Austin, Tx, Us

Managed digital projects for government agencies and corporate clients. Implemented popular content management systems, including Craft (Headless CMS), WordPress, SharePoint, Optimizely (formally EpiServer), HubSpot, Shopify, Magento and Drupal. Communicated project updates with remote clients and developers on a daily basis.- Practical experience with Agile methodologies including Scrum and design sprints.- Strong familiarity with content management systems including installing plugins, configuring themes, editing templates, implementing best security updates & practices, and making content & CSS styling updates.- Worked with enterprise-level clients on content modeling, content re-structuring by establishing taxonomies and hierarchies for navigation.- Experience securing tailored FEDRAMP hosting for clients on range of services from small instances to multiple AWS / CDN configurations.- Developed functional requirement documentation for digital projects to ensure final solutions mapped to the clients business objectives.- Developed Proposals/SOWs based directly on client RFQs including resource allocation, scope definition, budget estimation and timeline generation.- Collaborated with designers and coders to create the layouts and designs for each project specific to the client's content and requirements.- Managed client project budgets and resolved discrepancies, always factoring in budget management and resource management.- Proficiency in HTML, PHP, CSS, Sass and development tools including Browserstack, GTmetrix, Pingdom, Screaming Frog & Google Optimize.- Leveraged arsenal of project management tools such as Slack and Zoom for communications, Invision and Photoshop for developing graphics, GitHub, QuickBase, Asana, Smartsheets, Microsoft Project and Office Apps and Google’s G Suite to effectively manage every project.

Santa Cruz, Ca, Us

Digital Project Manager for enterprise digital marketing agency. Developed and executed digital marketing strategies that focused on driving measurable results through the use of SEO/SEM, social media, web, video and paid channels. Evolved client digital channels, implementing best practices and utilizing data and insights for continued evolution. Managed intricate interactive projects for leading-edge enterprise software clients, including dozens of concurrent ongoing projects for Codexis, Dell Boomi, EIS, GTT, Magento, Matrixx, Moovweb, Serviceaide, Tanium, and Tigera.- Directed team of remote developers including running the daily SCRUM meeting, setting performance goals and reviewing quality of work.- Created daily C-level dashboard report outlining project pipeline & budget status including billable/non-billable developer hours breakout.- Implemented and maintained marketing tracking dashboards and information systems including Marketo, Hubspot & Pardot.- Developed functional requirement documentation for digital projects to ensure final solutions mapped to the clients business objectives.- Collaborated with designers and coders to create the layouts and wireframes for each project specific to the client's content and requirements.- Managed HubSpot Content Optimization System projects for client’s Inbound Marketing and Social Media applications.- Solid understanding of performance marketing, conversion, and online customer acquisition via the buyer’s journey.- Successfully integrated marketing automation platforms including HubSpot, Pardot and UberFlip into client websites.- Ensured Client sites are optimized for SEO by implementing proven White Hat SEO methodologies and site build strategies.- In-depth experience with website analytics tools (e.g, Google Analytics, SEMRush, WebTrends) and with bid management tools.- Experience with A/B and multivariate experiments utilizing Optimizely and Google experiments to yield optimum user engagement.

Austin, Tx, Us

Managed Quality improvement processes and developed product improvement workflows for the Certified Used Semiconductor Equipment Group.Utilizing years of field experience installing and repairing semiconductor process equipment to provide insights and improvements to the TEL Certified Used Equipment Group (CUE).-Supported customers in the semiconductor manufacturing industry including AMD, Texas Instruments, Phillips, LSI Logic, National, IDT & VLSI. - Managed OEM Semiconductor Equipment Rebuild Projects including procuring used equipment, resourcing parts and engineers.- Developed budget vs actual real-time reporting structure to enable C-level executives to monitor all projects at a glance.- Developed process workflows and procedures to rebuild pre-owned semi / solar wafer processing equipment. Implemented procedures and developed quality control processes. Invited to speak on the importance of solar careers by the IEEE Central Texas Chapter.- Recognized with TEL company process improvement award for building process to reclaim used parts.- Supported sales engineers on key accounts to provide programming and process set-up on semiconductor wafer-processing equipment

Santa Cruz, Ca, Us

Managed digital projects to build WordPress, Drupal and eLearning projects for higher education and commercial clients.eLearning Development: Managed the design and development of content for eLearning and blended learning solutions, including instructional writing, activity creation, LMS implementation, on-line simulations and demonstrations.- Managed digital projects to build WordPress, Drupal and eLearning projects for higher education and commercial clients.- Utilized In-depth experience in technical training, content writing, program development, instructional design, and resource coordination to create classroom and web-based training & instructional materials, as well as technical/troubleshooting manuals and user guides.- Orchestrated the build-out of an entire marketing campaigns, including logo design, website content, email communications, postcards and brochures for start-up organizations.- Designed and developed multiple blended learning curriculums and independent eLearning course offerings- Managed the implementation and administration of learning management systems (LMS) including Moodle.

Austin, Texas, Us

• Developed SCORM compliant on-line training programs that focus on training displaced semiconductor industry professionals to find new careers in the Solar / Photovoltaic and green jobs arena.• Ensured each training program’s strict compliance to NABCEP, ETA, DOE and SCORM industry standards for current content and efficient curriculum delivery across different network and browser platforms.• Invited to speak to Semiconductor engineers about solar careers at SVTC (Sematech on the invitation of the IEEE).• Originated the idea to build 'hybrid' on-line / hands-on PV training classes in 2009.Initiated partner programs with local colleges and solar training companies to launch these hybrid programs.• Directed the creation of NuCo branding including PR. technical writing, logos, advertising and web presence.• Building partnerships with Solar / PV professionals, manufacturers, trainers and those seeking to make the leap into the renewable energy arena.• Responsible for providing a world class training experience that will benefit not just displaced engineers, but the entire industry.

Austin, Texas, Us

• Developed brand presence in pre-owned semi / solar equipment industry. Provided re-deployment solutions for a broad range of pre-owned processing equipment. Including sales, purchasing, and consignment equipment.• Project manager experience in the area of PV solar panel production equipment sourcing as well as converting used Semi equipment for use in the Solar manufacturing arena.• Created sales and marketing materials for newly developed test equipment. • Drove business development projects and partnerships that led to comprehensive solutions packages and increased customer retention.

• Spearheaded completely new sales and marketing effort to meet aggressive goals of opening up new markets and creating net-new commercial business opportunities for FMG’s high vacuum products and support services.• Expanded total client base by 4X by driving new up-sell strategies and industry targeted marketing.• Increased internet traffic to record levels utilizing e-mail marketing campaigns that increased web based requests for product by 80%• Developed new marketing and branding tools to drive customer awareness including customer focused workshops, in depth presentations and lead generating promotions.

Boston, Ma, Us

• Managed GE Security Global Logistics 24/7 call center & warehouse operations that supported GE Security products at airports and government facilities worldwide. • Streamlined Global Logistics call center by re-training personnel & implementing Oracle 11i instance while outsourcing expedited shipping services.• Drove Lean Six Sigma projects that controlled spare parts costs and reduced inventory shrinkage by 35%.• Managed systematic quality and manufacturing improvements at suppliers including supplier process audits and root cause failure analysis.• Developed and implemented policies, procedures & improvement processes both internally and with suppliers in North America and EMEA.• Set up integrated systems for collecting data, compiling information and preparing statistical and trend analysis reports on department and employee efficiency.

Boston, Ma, Us

• Managed high profile explosive detection system (EDS) projects including completion of security screening equipment installation in time for grand opening of the new Nagoya Japan CJIA airport & complete swap-over of Spokane airport (GEG) to new network system in just one night.• Installed & configured airport wide computer networks that linked EDS systems. Held security clearance from US Customs service for work in International Terminals.• Introduced baggage screening system cost control initiative at SFO that allowed TSA to reduce staff by half while allowing increased ease of use.• Managed continuous software beta test program that required complete swap out & testing of new software during short three-hour airport down times.• Managed several product improvement projects yielding relevant results that were incorporated into product updates.

Boston, Ma, Us

• Expedited X-Ray / CT based explosive detection systems (EDS) installation projects at major airports and airlines in North America under tight TSA/CATSA timelines.• Trained on-site engineers and support personnel on installation and system troubleshooting.

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Education record