Media production, operations, IT consultation, sales & marketing strategy

As Capture Manager for IT and cyber solutions at SSAI, I pursue commercial and federal/local government contracts, prepare proposals for response to complex RFP solicitations.- Technology & software architecture support for NASA & JPL proposals - Pursue commercial business opportunities in technology solutions and IT services- Win new sales customers to add to SSAI's portfolio of commercial customers

I was hired as an experienced Director with a strong knowledge of KPIs, metrics, and data analytics used for sales and solution engineering performance in a rapidly growing business and industry leader. I led a world-class team of pre-sales engineers and solution architects responsible for directly supporting all sales and revenue teams. My leadership received high marks by supporting team members in all quarterly performance reviews and employee surveys of staff directly reporting in.- Implemented and installed weekly and monthly performance analytics focusing on data based decision making and achievement visibility- Increased team efficiency 33% month over month including opportunity win rate- Doubled subject matter expertise across multiple products new and existing- Enabled Sales Engineering team on all of the company’s products to consistently communicate key value propositions through creative solutions- Collaborated with department executives to enhance products and processes- Produced and delivered technical sales and communication training and webinars - Developed industry solutions focused on logistics, transportation, warehouse management, e-commerce operations,, retail fulfillment, and parcel shipping- Implemented technical demo environments for all omni-channel solutions - Led and drove all growth and revenue activities for the Sales Engineering team

Global Director of the Sales Engineering business unit, reporting directly to the COO and global Head of Sales. I successfully launched the formation of a new global business unit from the existing Sales Engineering practice. I achieved:- Data-Driven analysis of staff utilization, resource allocation, headcount and hiring- Defined strategies for organizational growth, staff efficiency, and profitability- Improved consistency in training and onboarding- Raised job satisfaction and improve development programs to decrease turnover- Created globally shared collateral and eliminate regional silos- Increased efficiency by managing SE resources across regions- Mentored a global team of Lead and Principal Sales Engineers

Led the Sales Engineering practice and build high-performing teams of SEs, Technical Consultants, and Systems Architects.- Manage and mentor 7-10 direct reports for North America, APAC, EMEA- Field teams that meet 100% of sales quota and tier 1 accelerators- Develop and train new collateral for sales & marketing strategies- Develop and maintain current onboarding and training programs- Initiate and coordinate cross dept learning initiatives for new media- Executive education for new research, programs, and data insights- Speak at corporate conferences and events to educate and evangelize- Manage and develop annual agenda and budget for Sales Engineering

Strong systems architecture & engineering skills specialized in digital experience, mobile strategies, portals, cloud architecture, enterprise web applications, IoT, & UX frameworks.AUTHORED WHITEPAPERS:- Advanced Architecture: Clustering & High Availability- Identity Management: Overview & Best Practices- Reference Architecture & Hardware Requirements- Sun Portal Comparison & Migration Guide- Web Content Management Guide- Migration Guide - Overview & Best Practices

I developed integrations and applications on 20th Century Fox's B2B commerce system & hub for channels, partners, and licensees, and worked with business partners and stakeholders to achieve shared goals and milestones. Collaborated with cross functional stakeholders to stabilize environments and comply with software certification and business processes. Ensured stakeholder approval and success for conversion and migration to newer IBM WebSphere portal website, and presented results to dept heads and team leads. Engaged with cross dept business leaders to develop apps for data analysis and Crystal Reports for research & insights. SKILLS:Java, JavaScript, PHP, DB2, MySQL, TCP, DNS, HTTP, HTML, Crystal, Actuate, Web Services, Forte 4GL, enterprise distributed systems

- Hired and managed staff for automobile fabrication and electronic systems installation company- Revamped organizational structure, staff sales compensation and incentives- Set budgets, accounting practices, trained and mentored staff and engineers- Managed relationships and contracts with vendors, buyers, and advertising partners- Increased revenue to 200% of the previous year- Developed retail E-Commerce web site development from conception to launch- Maintained and reviewed compliance to auto safety, warranty, insurance regulationsSKILLS:Microsoft Project, PHP, SQL, Quicken, Excel, Crystal Reports, POS systems, warranty administration, SAE compliance, automobile security, brand relationship management

Development team staff for Calyon and Credit Lyonnais' Risk Management and Structured Finance Modeling software for the investment banking & securities division. I partnered with business stakeholders and colleagues in France and NYC to deliver on business process requirements and Sarbanes-Oxley (SOX) regulatory compliance. Cross functional collaboration to upgrade, migrate, and rebrand apps after merger of Credit Lyonnais and Credit Agricole.SKILLS:Java, JavaScript, Sybase SQL, IBM WebSphere, Apache Tomcat, Apache HTTPD, TCP, DNS, HTML, Sun Microsystems Forte, Forte 4GL, PHP, VMS, CVS, SEC compliance, Sarbanes-Oxley (SOX)

Technical support engineering for Sun Microsystems enterprise clients. Authored & delivered internal technical training sessions on the SunONE software stack to project managers, sales engineers, & senior consultants - marketing strategy, customer service, integration, migration, global website localization & translation, upgrading, and benchmarking. Authored technical notes and public articles published on the Sun corporate web site. Handled highly sensitive escalation of tickets for enterprise customers and accounts: Bank of America, Carlson Wagonlit, Credit Lyonnais Bank, GM OnStar, MCI WorldCom, 20th Century Fox. High satisfaction rating for customer service & response time.SKILLS:Java, JavaScript, HTML, HTTP, PHP, SQL, TCP, DNS, SOAP, CORBA/IIOP, distributed web enterprise systems

- Technical support engineer and specialist for Forte distributed computing and 4GL stack- Specialized in the Web Enterprise product, enabling web presence and scalability- Handled sensitive tickets for enterprise customers and accounts: Bank of America, Carlson Wagonlit, Credit Lyonnais Bank, GM OnStar, MCI WorldCom, 20th Century Fox.SKILLS:Java, JavaScript, HTML, HTTP, PHP, SQL, TCP, DNS, Forte 4GL, JMS, Message Queues, distributed web enterprise systems

- Application support & development for IDX healthcare portfolio (acquired by GE Healthcare)- Coded and tested application fixes and enhancements to client mainframe systems for large hospitals and clients such as UCSF/Stanford Healthcare, USC Medical, Mayo Clinic, Cedars-Sinai, and more- Specialized in Scheduling, Billing, and Accounts Receivables applicationsSKILLS: M (MUMPS), Visual Basic, VMS, UNIX, HIPAA compliance